I currently have Emby Server running on Ubuntu Server 16.04. The main problem is that i am able to access the Emby sever on my LAN yet when I attempt to connect to the server for outside of the LAN I get the error "We're unable to connect to the selected server right now. Please ensure it is running and try again". I have read the Wiki of networking and have configured everything as suggested.
I have already told my router to port forward port 8096, I have opened the port already through Ubuntu, and I currently have a static IP address for my server. Yet this error continues to show for all devices (Iphone, Laptop, Android) that have attempted to connect from outside of the network.
Where I am having trouble with trouble shooting my problem is with how my home network is set-up. I currently have ATT Uverse which forces me to use their router, a Motorola 5268AC, which is a very poor device, so I ended up shutting down the wireless features of this modem/router to behave as a modem only, then routed my personal router to modem. When attempting to set up port forwarding on the Motorola device I have to write a new rule which allows me to select the port ranges which I set to 8096 , then application type with the choices of: FTP, DirectX Game, IRC, PPTP, SIP, or H.323. So my question would be what setting would describe Emby server best. Also there is a list of pre-created rules on the Modem yet none of these allow for the port number of 8096.
I know this seems more like an ATT question, I have already contacted them multiple times and none of the Techs could help me with this set-up due to their lack of knowledge of Emby itself.
Thanks in advance!