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Android - Asking for configuration if network not reached, at login

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#1 anderbytes OFFLINE  

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Posted 08 August 2016 - 04:16 PM

When I open my Android Emby app, two scenarios are possible:

- Connect Successfully

- Connection unsuccessful. Go to server configuration.

 

Well... it happens that JUST because my server wasn't reached, it doesn't mean there's something wrong and I have to be redirected to config pages. Sometimes it's just about waiting a few seconds and trying again (or even insisting a little more before giving up connection).

 

I believe that this breaks Emby's connection transparency. I think that the best way would be to create a sidepanel that, WHEN DESIRED, could be slided in to reconfigure, connect manually or even emby connect. This way... Emby would retry non-stop (maybe with a tries counter, "retrying in N sec..."), until you REALLY want to manually configure it again.

 

I'm thinking about installing Android Emby app on my wife's phone, but she is far from a tech user, and those users will cleary be confused with config pages. Common users hate config screens and just want app to work... even if takes a little while to connect.

 

What do you think?


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#2 Luke OFFLINE  

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Posted 08 August 2016 - 04:33 PM

If there is a saved server they will generally be taken to user login, not server selection. I know what you are saying but imagine how many people will just say "not working, spinning circle".



#3 anderbytes OFFLINE  

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Posted 08 August 2016 - 04:38 PM

If there is a saved server they will generally be taken to user login, not server selection. I know what you are saying but imagine how many people will just say "not working, spinning circle".

 

I didn't mean server selection... but "Welcome to Emby" screen. where it has a "Next" button below.

 

If below the spinning circle is a "Connection unsucessful. Retrying...", specially with the "..." dots moving like "." -> ".." -> "..." -> "."      then people would know whats happening.

 

The worst thing is: if network lags and Emby App doesn't find server at first try.... it takes me to "Welcome to Emby" screen... and forces me to close the app and reopen it. There's no "retry" option there  :-/



#4 anderbytes OFFLINE  

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Posted 08 August 2016 - 04:40 PM

ps: I have a saved server... and the server is unreachable at first try... it still takes me to "Welcome to Emby".

 

Such a huge fallback to a simple connection lag is frustrating



#5 anderbytes OFFLINE  

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Posted 09 August 2016 - 08:56 AM

Thanks for the support, @Azor and @ax3l

 

AFAIK, the more people "Likes" a feature request, the more the devs can understand that it is important.



#6 Azor OFFLINE  

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Posted 09 August 2016 - 02:32 PM

Yeah, probably not a huge issue for me, but I would still like a prompt like "Your $servername Emby instance was not responding, do you want to try again?" instead of just being redirected to the "Welcome to Emby" page.



#7 anderbytes OFFLINE  

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Posted 09 August 2016 - 02:35 PM

Yeah, me too



#8 anderbytes OFFLINE  

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Posted 11 September 2016 - 08:41 PM

Devs, no ideas for this? What about our latest replies above?

 

 

I'm sure something can be made to improve user experience in that matter



#9 TheBakers711 OFFLINE  

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Posted 11 September 2016 - 09:04 PM

I don't like getting the Connect sign in request (the screen with only a Next button) when there is a problem. I wish it would show me the local server and THEN give me the Connect option.


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