davidbgeek 3 Posted February 3, 2016 Share Posted February 3, 2016 My Emby is stuck with Clean databases at 0.0%, Download missing subtitiles & Scan media library are stuck at failed and don't work when pressing run, and nothing's loading on the home page. Is there a way to restart the upgrade process? How do I fix this??? Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 So if you're seeing this then that means you made it through the database upgrade, correct? The reason I ask is because the upgrade process does not allow access to the web interface while it's running. Can you provide the server log? http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
davidbgeek 3 Posted February 3, 2016 Author Share Posted February 3, 2016 (edited) https://gist.github.com/davidbgeek/e3691f660cd03c905544 Thanks! Edited February 3, 2016 by davidbgeek Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 https://gist.github.com/davidbgeek/e3691f660cd03c905544 Thanks! Can you also answer the question that was asked? Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 This log also looks fine. Is this from when those scheduled tasks failed? if not can you supply those? or just try to run them again and then provide that log. thanks. Link to comment Share on other sites More sharing options...
davidbgeek 3 Posted February 3, 2016 Author Share Posted February 3, 2016 What happened in the upgrade process is it was stuck at 29% & after refreshing the page, it opened the non-functioning web UI. I tried starting those scheduled tasks and stopping the DB cleanup but now Subtitles+Library tasks are frozen at 0.0% and Clean DB is stuck at stopping. I've also updated the file at that same link with the latest log. Link to comment Share on other sites More sharing options...
NavyGuy81 1 Posted February 3, 2016 Share Posted February 3, 2016 I am running in to what appears to be the same issue. I was frozen at 38.70% for about 5 hours. I restarted the service via cli and now it just sits at 0% cleaning the database. http://pastebin.com/UyJyQ4En 1 Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 What happened in the upgrade process is it was stuck at 29% & after refreshing the page, it opened the non-functioning web UI. I tried starting those scheduled tasks and stopping the DB cleanup but now Subtitles+Library tasks are frozen at 0.0% and Clean DB is stuck at stopping. I've also updated the file at that same link with the latest log. The log shows no problems though, so just let them run and finish. Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 I am running in to what appears to be the same issue. I was frozen at 38.70% for about 5 hours. I restarted the service via cli and now it just sits at 0% cleaning the database. http://pastebin.com/UyJyQ4En Depending on the performance of your machine and size of your library it could take a while. the fact that the % has stopped moving could just be an issue with the progress reporting. I would just let it continue. Link to comment Share on other sites More sharing options...
NavyGuy81 1 Posted February 3, 2016 Share Posted February 3, 2016 I'll continue to let it run overnight and hopefully it resolves itself tomorrow. Judging from the fact that none of my media appears in the library I'd have to guess that the upgrade did not finish unfortunately. Link to comment Share on other sites More sharing options...
davidbgeek 3 Posted February 3, 2016 Author Share Posted February 3, 2016 But what about Clean DB stuck at Stop? Depending on the performance of your machine and size of your library it could take a while. the fact that the % has stopped moving could just be an issue with the progress reporting. I would just let it continue. Is there a way to restart the DB upgrade process; could've failed... Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 If it needs to run it will tell you. Link to comment Share on other sites More sharing options...
davidbgeek 3 Posted February 3, 2016 Author Share Posted February 3, 2016 If it needs to run it will tell you. Ok. How long should I wait before I know there's a problem with the tasks? Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 Until they either complete or show an error message. Link to comment Share on other sites More sharing options...
Ice 5 Posted February 3, 2016 Share Posted February 3, 2016 My server completed the update ok but now the automatic grouping of similar content no longer seems to be working. Link to comment Share on other sites More sharing options...
MrLinford 30 Posted February 3, 2016 Share Posted February 3, 2016 (edited) Its started : Please wait while your Emby Server database is upgraded. 6.52% complete. 15 minutes later its complete. Movies: 261 TV Episodes: 427 Music Songs: 6729 Edited February 3, 2016 by MrLinford Link to comment Share on other sites More sharing options...
theniteow1 22 Posted February 3, 2016 Share Posted February 3, 2016 Reporting the same issue, stuck at 0.0%. Link to comment Share on other sites More sharing options...
mgworek 94 Posted February 3, 2016 Share Posted February 3, 2016 Is there a good way to check when the upgrade started? I seem to be stuck at the upgrading database part. I have been at 39% for 30 mins now. I want to wait and see if it finishes but if its been stuck at that for hours, I am a little worried. Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 My server completed the update ok but now the automatic grouping of similar content no longer seems to be working. Double check your user settings by clicking your user icon in the top right Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 Is there a good way to check when the upgrade started? I seem to be stuck at the upgrading database part. I have been at 39% for 30 mins now. I want to wait and see if it finishes but if its been stuck at that for hours, I am a little worried. i guess you could see when the server log was created. i wouldn't panic. on some systems it could take a bit of time. Link to comment Share on other sites More sharing options...
mgworek 94 Posted February 3, 2016 Share Posted February 3, 2016 I think it started at 2:30am and now its almost 12pm. I will continue to let it sit. Here is my log if you wanted to see if anything was wrong. Thanks Link to comment Share on other sites More sharing options...
Luke 28649 Posted February 3, 2016 Share Posted February 3, 2016 I think it started at 2:30am and now its almost 12pm. I will continue to let it sit. Here is my log if you wanted to see if anything was wrong. Thanks Sorry it's taking a while but the log looks fine. If you open the web interface does it show the progress %? Link to comment Share on other sites More sharing options...
mgworek 94 Posted February 3, 2016 Share Posted February 3, 2016 Thanks for looking. It has been at 39.01% for a few hours now. My library has around 3000 movies and 400 tv shows. Link to comment Share on other sites More sharing options...
davidbgeek 3 Posted February 3, 2016 Author Share Posted February 3, 2016 Database Cleanup still stuck @ 0.0% Link to comment Share on other sites More sharing options...
theniteow1 22 Posted February 3, 2016 Share Posted February 3, 2016 For me, it's still at 0.0% for at least 4 hours now, when I discovered it. I think this started sometime last night, I'm concerned it's not budging. This is pretty much rendered my media library useless at this point. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now