3.0.5860 Beta

[davidbgeek 3]

My Emby is stuck with Clean databases at 0.0%, Download missing subtitiles & Scan media library are stuck at failed and don't work when pressing run, and nothing's loading on the home page.

Is there a way to restart the upgrade process?

How do I fix this???

[Luke 40064]

So if you're seeing this then that means you made it through the database upgrade, correct? The reason I ask is because the upgrade process does not allow access to the web interface while it's running.

 

Can you provide the server log?

 

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

[davidbgeek 3]

https://gist.github.com/davidbgeek/e3691f660cd03c905544

Thanks!

Edited February 3, 2016 by davidbgeek

[Luke 40064]

https://gist.github.com/davidbgeek/e3691f660cd03c905544

Thanks!

 

Can you also answer the question that was asked?

[Luke 40064]

This log also looks fine. Is this from when those scheduled tasks failed? if not can you supply those? or just try to run them again and then provide that log. thanks.

[davidbgeek 3]

What happened in the upgrade process is it was stuck at 29% & after refreshing the page, it opened the non-functioning web UI.

I tried starting those scheduled tasks and stopping the DB cleanup but now Subtitles+Library tasks are frozen at 0.0% and Clean DB is stuck at stopping.

I've also updated the file at that same link with the latest log.

 

[NavyGuy81 2]

I am running in to what appears to be the same issue. I was frozen at 38.70% for about 5 hours. I restarted the service via cli and now it just sits at 0% cleaning the database. http://pastebin.com/UyJyQ4En

[Luke 40064]

What happened in the upgrade process is it was stuck at 29% & after refreshing the page, it opened the non-functioning web UI.

I tried starting those scheduled tasks and stopping the DB cleanup but now Subtitles+Library tasks are frozen at 0.0% and Clean DB is stuck at stopping.

I've also updated the file at that same link with the latest log.

 

The log shows no problems though, so just let them run and finish.

[Luke 40064]

I am running in to what appears to be the same issue. I was frozen at 38.70% for about 5 hours. I restarted the service via cli and now it just sits at 0% cleaning the database. http://pastebin.com/UyJyQ4En

 

Depending on the performance of your machine and size of your library it could take a while. the fact that the % has stopped moving could just be an issue with the progress reporting. I would just let it continue.

[NavyGuy81 2]

I'll continue to let it run overnight and hopefully it resolves itself tomorrow. Judging from the fact that none of my media appears in the library I'd have to guess that the upgrade did not finish unfortunately.

[davidbgeek 3]

But what about Clean DB stuck at Stop?

Depending on the performance of your machine and size of your library it could take a while. the fact that the % has stopped moving could just be an issue with the progress reporting. I would just let it continue.

Is there a way to restart the DB upgrade process; could've failed...

[Luke 40064]

If it needs to run it will tell you.

[davidbgeek 3]

If it needs to run it will tell you.

Ok. How long should I wait before I know there's a problem with the tasks?

[Luke 40064]

Until they either complete or show an error message.

[Ice 23]

My server completed the update ok but now the automatic grouping of similar content no longer seems to be working.

[MrLinford 61]

Its started   : Please wait while your Emby Server database is upgraded. 6.52% complete.

 

15 minutes later its complete.

 

Movies: 261

TV Episodes: 427

Music Songs: 6729

Edited February 3, 2016 by MrLinford

[theniteow1 25]

Reporting the same issue, stuck at 0.0%.

[mgworek 125]

Is there a good way to check when the upgrade started? I seem to be stuck at the upgrading database part. I have been at 39% for 30 mins now. I want to wait and see if it finishes but if its been stuck at that for hours, I am a little worried.

[Luke 40064]

My server completed the update ok but now the automatic grouping of similar content no longer seems to be working.

 

Double check your user settings by clicking your user icon in the top right

[Luke 40064]

Is there a good way to check when the upgrade started? I seem to be stuck at the upgrading database part. I have been at 39% for 30 mins now. I want to wait and see if it finishes but if its been stuck at that for hours, I am a little worried.

 

i guess you could see when the server log was created. i wouldn't panic. on some systems it could take a bit of time.

[mgworek 125]

I think it started at 2:30am and now its almost 12pm. I will continue to let it sit. Here is my log if you wanted to see if anything was wrong.

 

Thanks

[Luke 40064]

I think it started at 2:30am and now its almost 12pm. I will continue to let it sit. Here is my log if you wanted to see if anything was wrong.

 

Thanks

Sorry it's taking a while but the log looks fine. If you open the web interface does it show the progress %?

[mgworek 125]

Thanks for looking. It has been at 39.01% for a few hours now. My library has around 3000 movies and 400 tv shows.

[davidbgeek 3]

Database Cleanup still stuck @ 0.0%

[theniteow1 25]

For me, it's still at 0.0% for at least 4 hours now, when I discovered it.  I think this started sometime last night, I'm concerned it's not budging.  This is pretty much rendered my media library useless at this point.