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Offline Mode - Still Asking for Pin Even Though I Removed Password

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Best Answer CFC , 29 January 2016 - 09:44 PM

did you try a blank pin? also it updates that info during the sync process so it might not be immediate

Yes, I tried just leaving it blank, but it denied access.

I had to put in my old pin number to get through.

 

Worked it out pretty quickly though. I signed out on the tablet, and signed back in and it was all good.

I'd remove my password and pin quite a while ago, but hadn't needed to go offline since sync wasn't working properly until recently.

 

CFC

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#1 CFC OFFLINE  

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Posted 29 January 2016 - 09:30 PM

When I try to access offline mode, the app is still asking me for the pin, even though I cleared the password and pin off my profile.

Is there a way I should also reset this in the app?

 

Thanks,

CFC



#2 Luke OFFLINE  

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Posted 29 January 2016 - 09:38 PM

did you try a blank pin? also it updates that info during the sync process so it might not be immediate



#3 CFC OFFLINE  

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Posted 29 January 2016 - 09:44 PM   Best Answer

did you try a blank pin? also it updates that info during the sync process so it might not be immediate

Yes, I tried just leaving it blank, but it denied access.

I had to put in my old pin number to get through.

 

Worked it out pretty quickly though. I signed out on the tablet, and signed back in and it was all good.

I'd remove my password and pin quite a while ago, but hadn't needed to go offline since sync wasn't working properly until recently.

 

CFC


Edited by CFC, 29 January 2016 - 09:44 PM.






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