Recorded TV Shows Not Playing when Intel Quick Sync is Enabled

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Whenever Intel Quick Sync is selected in the Playback/Transcoding/Hardware Acceleration dropdown, none of my recorded TV shows will play.  The hardware acceleration makes the overall live TV experience smoother, but the recorded tv failure is a major issue.  The recorded tv fails to play in all web browsers, as well as Android TV and Android Mobile, so it seems to be a cross/platform issue.  Has anyone else had this issue or can anyone else recommend a fix?  I'd really appreciate it!  Thank you!