Hi guys, first post here.
I have a new install of Emby on a server using an ASRock N3700-ITX motherboard. The CPU is small, but supports up to 4K hardware accelerated transcoding via Quick Sync. If I set Emby with Quick Sync disabled, I am able to watch on any of my clients, but only up to 480p. If I turn Quick Sync on, I get nothing on any client. The stream opens like normal, but nothing ever shows up. The system does not register any kind of an error, and unless I back out of the stream myself, it will sit indefinitely on a blank screen because the DLNA client is not aware that an error has occurred. If I watch from the Emby UI on a PC web browser, its the same story. Everything is current (Emby version, OMV updates, Debian updates, and BIOS).
I installed Plex and get the exact same result. All clients hang with no stream and no error, so this is probably a compatibility issue more than it is a problem inherent in Emby. Any ideas here, though? I'm sure I'm not the first person to use these intel chips for this purpose. They've been out six months now and everyone online has been raving about them for HTPCs.
(1) Even doing transcoding without acceleration, I think I should be able to do one 1080 stream without issue. Why am I locked at 480?
(2) What can I do to troubleshoot Quick Sync under these circumstances?