kuebs 6 Posted October 22, 2015 Posted October 22, 2015 (edited) I had to rebuild my media server. So I started this Emby build on a new login through Windows 8. I have it installed and have mapped out some media libraries. But it won't scan. And when I mean won't scan, I mean it fails 0 seconds. It never even tries. I was used to this working slow before or only getting 23% usually, but eventually getting done, but now it doesn't see any folders because it actually never scanned. Any thoughts? 10-20-15-1429 log.rtf Edited October 22, 2015 by kuebs
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 Any thoughts? Just this one at this point... How to Report a Problem
kuebs 6 Posted October 22, 2015 Author Posted October 22, 2015 I feel suitably admonished now. I have attached log to the post above, as I can't seem to get the full editor with attachments unless I am re-editing a post.
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 as I can't seem to get the full editor with attachments unless I am re-editing a post. "More Reply Options"...
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 Please attach as the raw text file not an rtf. Or you can use one of the other methods outlined in the post I linked to.
Happy2Play 9441 Posted October 22, 2015 Posted October 22, 2015 Looks like a corrupt database and access issues. database disk image is malformed Access to the path 'D:\Movies' is denied.
kuebs 6 Posted October 22, 2015 Author Posted October 22, 2015 (edited) How can I fix the database? Or cause it to remake itself? Log attached as a txt file. 10-20-15-1429 log.txt Edited October 22, 2015 by kuebs
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 Stop the server and delete it. But you are going to need to figure out the access problems or none of this is going to work properly.
kuebs 6 Posted October 22, 2015 Author Posted October 22, 2015 Pardon my ignorance. How do I delete the database? I want to make sure that I do this correctly.
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 delete the files that start with "refreshinfo.db" under the data directory under your emby server directory.
kuebs 6 Posted October 22, 2015 Author Posted October 22, 2015 i did delete all files that started with refreshinfo.db and the same result happened.
ebr 15662 Posted October 22, 2015 Posted October 22, 2015 Stop the server and delete it. But you are going to need to figure out the access problems or none of this is going to work properly. Did you fix whatever the access problems were? I believe you are using a domain controller and that may be complicating things greatly as Windows Domain security can be very complex.
Happy2Play 9441 Posted October 22, 2015 Posted October 22, 2015 You previous log also says " Invalid user or password entered".
kuebs 6 Posted October 22, 2015 Author Posted October 22, 2015 FYI, right now I am not using a Windows Domain Controller.
kuebs 6 Posted October 23, 2015 Author Posted October 23, 2015 access problems have been fixed. I finally figured out a script to invoke to reset file ownership and directory rights. Its, icacls * /t /q /c /reset It reset all rights to default and then I could assign folders and was able to add movies to the library. I still cannot get the library to scan. My library scan never even tries. It always fails at 0%. I really would love to fix this.
kuebs 6 Posted October 23, 2015 Author Posted October 23, 2015 Ok. Attached is a new log from this morning. To make this more interesting. There is one folder (Lily) which actually is avaialble and has been scanned and most of the items are visible. Emby now shows the folders, like Movies, Videos, Music Videos, but they all show 0/0 items. I can't see a discernable difference between any of the other folders and this one. And now everyone and the user has all rights to the folders. emby log 10-23-15 0900.txt
ebr 15662 Posted October 23, 2015 Posted October 23, 2015 Looks like your main library database is corrupt now. Now that you've solved the access problems, I would start over clean.
kuebs 6 Posted October 23, 2015 Author Posted October 23, 2015 I just deleted all the files that begin with refreshinfo, and restarted the server. I am not having any better luck. is there any other steps I need to do to reinitiate the database? Log is attached. I also attached the log from right before I stopped the server and removed the refreshinfo files. emby log 10-23-15-11-15.txt emby log 10-23-15-11-14.txt
Luke 40063 Posted October 23, 2015 Posted October 23, 2015 unfortunately you have some databases that have been corrpuped. the fact that it's more than one suggests a possible disk drive issue. but in any event, to fix, shutdown the server, navigate to the server's program data folder, then go under /data and delete the library.db and activitylog.db file then start the server and run a library scan.
Solution kuebs 6 Posted October 23, 2015 Author Solution Posted October 23, 2015 OK. That worked. Hurray. Now the database is being rebuilt. That seems to take a long, long time, but the content is accessable and viewable. Thank you. 1
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