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Android Live TV Guide not loading


Go to solution Solved by smokazz,

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Posted (edited)

Team,

Hi - first time posting a question here.  I also just recently purchased my lifetime membership to your product which so far has been fantastic.  So i am having an issue right now where the live tv guide on my android will not load.  I checked the logs and i found this error:

 

Error - HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.

 

What is strange is the guide was working last night before i entered my supporter key - i hope that isn't a sign of things to come ;)

 

Also, the guide works just fine from my PC's (chrome to be specific).  I am running Server Version 3.0.5724.3 and up to date on the android app.  I am also using EmbyTV.

 

Thanks for taking a look and if you need any additional info, please let me know.  Thanks!

 

Edit - just for giggles, i removed the supporter key and the guide would load - albeit 5 channels at a time, but it loaded.  Once i put the key back in, it fails to load.  no errors, the circle just keeps spinning.

Edited by smokazz
Posted

Also wanted to let you know that this only happens on wifi. When I try it from my cell data, it loads almost instantly

  • Solution
Posted

Luke,

You can close this.  Turns out it was due to proxy on my wifi.  I changed it up and now all is working again.  Thanks for taking a look though.

  • Like 1

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