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Is the Refresh broken in Version 3.0.5588.0


saitoh183
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saitoh183

I refresh a item and i just see the spinning wheel on the page but nothing is happening. As im writing this post the wheel has been spinning for 10mins now. All im trying to do is fix the missing episode and season numbers and this is proving to be a very painful process...

 

Log : https://www.dropbox.com/s/5gcpu5uefs8ox5b/server-63565171200.txt?dl=0 

 

Refresh should be towards the end of log

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Jobber8742

I refresh a item and i just see the spinning wheel on the page but nothing is happening. As im writing this post the wheel has been spinning for 10mins now. All im trying to do is fix the missing episode and season numbers and this is proving to be a very painful process...

 

Log : https://www.dropbox.com/s/5gcpu5uefs8ox5b/server-63565171200.txt?dl=0 

 

Refresh should be towards the end of log

 

I'm also running into this issue. Running 3.0.5588.1. I have a few items that I need to update the metadata on to grab episode info, but when you hit refresh the progress wheel just spins endlessly. 

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CBers

I'm getting incomplete information as well.

 

No synopsis in many cases of recently added items.

 

Also missing images.

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FrostByte

I've noticed that if I rerip a movie to replace an older one I cannot get any fanart images or the extrafanart folder no matter which refresh/identify option I choose.   For new movies I get everything ok.

 

Version 3.0.5588.1

 

 

Edit: added log.

 

Complete log of an advanced refresh to get all images again showing it got 6 images and nothing about even trying to get the fanart/backdrops.  This happens with all movies I rerip

 

2015-04-25 10:56:54.5525 Info - App: HttpClientManager GET: http://image.tmdb.org/t/p/original/kb3X943WMIJYVg4SOAyK0pmWL5D.jpg
2015-04-25 10:56:54.9446 Info - App: HttpClientManager GET: http://assets.fanart.tv/fanart/movies/76203/hdmovieclearart/12-years-a-slave-5263d508a69cf.png
2015-04-25 10:56:55.8686 Info - App: HttpClientManager GET: http://assets.fanart.tv/fanart/movies/76203/moviebanner/12-years-a-slave-52eeee8a95c1b.jpg
2015-04-25 10:56:56.1267 Info - App: HttpClientManager GET: http://assets.fanart.tv/fanart/movies/76203/moviedisc/12-years-a-slave-530d306feda62.png
2015-04-25 10:56:57.3427 Info - App: HttpClientManager GET: http://assets.fanart.tv/fanart/movies/76203/hdmovielogo/12-years-a-slave-5263d4d97c08e.png
2015-04-25 10:56:57.6307 Info - App: HttpClientManager GET: http://assets.fanart.tv/fanart/movies/76203/moviethumb/12-years-a-slave-5315ccd91f4da.jpg

Edited by FrostByte
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CBers

I'm getting incomplete information as well.

 

No synopsis in many cases of recently added items.

 

Also missing images.

Just tried refreshing an episode of BONES, but nothing returned:

 

2015-04-25 21:05:55.1161 Debug - App: Running EpisodeNfoProvider for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: EpisodeNfoProvider returned no metadata for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: Running EpisodeXmlProvider for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: EpisodeXmlProvider returned no metadata for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
Seeing this for most episodes added in last 24-48 hours.

 

Is there a bug in latest dev server build?

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Happy2Play

Just tried refreshing an episode of BONES, but nothing returned:

2015-04-25 21:05:55.1161 Debug - App: Running EpisodeNfoProvider for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: EpisodeNfoProvider returned no metadata for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: Running EpisodeXmlProvider for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 21:05:55.1161 Debug - App: EpisodeXmlProvider returned no metadata for \\MEDIASERVER-3\TV\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
Seeing this for most episodes added in last 24-48 hours.

 

Is there a bug in latest dev server build?

 

 

Seem to work fine here. (Test machine v3.0.5591.40348)

 

Added

2015-04-25 13:20:19.5789 Debug - MediaEncoder: C:\Users\user\AppData\Roaming\MediaBrowser-Server\ffmpeg\20150331\ffprobe.exe -i file:"C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format
2015-04-25 13:20:20.0037 Debug - App: Running EpisodeXmlProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0037 Debug - App: EpisodeXmlProvider returned no metadata for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0037 Debug - App: Running EpisodeNfoProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0037 Debug - App: EpisodeNfoProvider returned no metadata for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0037 Debug - App: Running TvdbEpisodeProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0037 Debug - App: Running TvdbEpisodeImageProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:20:20.0137 Info - App: HttpClientManager GET: http://www.thetvdb.com/banners/episodes/75682/5086141.jpg
2015-04-25 13:20:20.0369 Debug - ProviderManager: Saving image to C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\metadata\Bones - 10x15 - The Eye in the Sky.jpg
2015-04-25 13:20:20.0459 Debug - ProviderManager: Saving C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv to Emby Xml.
2015-04-25 13:20:20.0459 Debug - App: Saving C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv to database.

Refresh

2015-04-25 13:23:47.9110 Debug - HttpServer: HTTP Response 204 to 127.0.0.1. Response time: 3.0021 ms.
 Url: http://localhost:9096/Items/dda9ab707560d28ab710aa6aa43fb639/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=false&ReplaceAllMetadata=true
2015-04-25 13:23:48.0465 Debug - App: Running FFProbeProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:23:48.0465 Debug - App: Running TvdbEpisodeProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:23:48.0465 Debug - App: Running EpisodeXmlProvider for C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv
2015-04-25 13:23:48.0675 Debug - ProviderManager: Saving C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv to Emby Xml.
2015-04-25 13:23:48.0675 Debug - LibraryMonitor: Changed detected of type Changed to C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\metadata\Bones - 10x15 - The Eye in the Sky.xml
2015-04-25 13:23:48.0675 Debug - App: Saving C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\Bones - 10x15 - The Eye in the Sky.mkv to database.
2015-04-25 13:23:48.0675 Debug - LibraryMonitor: Ignoring change to C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\metadata\Bones - 10x15 - The Eye in the Sky.xml
2015-04-25 13:23:48.0675 Debug - LibraryMonitor: Changed detected of type Changed to C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\metadata\Bones - 10x15 - The Eye in the Sky.xml
2015-04-25 13:23:48.0675 Debug - LibraryMonitor: Ignoring change to C:\Users\user\Desktop\Video Test\TV Series\Bones\Season 10\metadata\Bones - 10x15 - The Eye in the Sky.xml
Edited by Happy2Play
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CBers

I changed my Emby server to beta (v3.0.5588.1) and items that wouldn't refresh on the dev build, immediately did on the beta.

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FrostByte

That's funny because I loaded the latest dev release today and still get no fanart when hitting refresh. 

 

Maybe I need to go back again

Edited by FrostByte
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CBers

That's funny because I loaded the latest dev release today and still get no fanart when hitting refresh.

 

Maybe I need to go back again

You wasn't getting it on beta?

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FrostByte

Nope, I get everything but fanart/backdrops.  When I add a new movie I get them, but if I rerip a movie at higher bitrate and replace the folder it will download everything else but fanart.  Same on beta and dev

Edited by FrostByte
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FrostByte

At least the dev release is giving me an error in the log where the beta wasn't showing anything

 

 Ip: 127.0.0.1:53250. Headers: Accept=image/png, image/svg+xml, image/*;q=0.8, */*;q=0.5,Accept-Language=en-US,en;q=0.5,User-Agent=Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko,Accept-Encoding=gzip, deflate,Host=localhost:8096,DNT=1,Connection=Keep-Alive
2015-04-26 15:02:15.7854 Info - ImageProcessor: Failed to read image header for F:\Movies\A Beautiful Mind (2001)\fanart.jpg. Doing it the slow way.
2015-04-26 15:02:15.8044 Error - DtoUtils: ServiceBase<TRequest>::Service Exception
 *** Error Report ***
 Version: 3.0.5591.40348
 Command line: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
 Operating system: Microsoft Windows NT 6.2.9200.0
 Processor count: 2
 64-Bit OS: True
 64-Bit Process: False
 Program data path: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server
 Application Path: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
 UnableToOpenBlob `F:\Movies\A Beautiful Mind (2001)\fanart.jpg': No such file or directory @ error/blob.c/OpenBlob/2675
 ImageMagickSharp.WandException
    at ImageMagickSharp.WandCore`1.CheckErrorBool(Boolean status)
    at ImageMagickSharp.MagickWand.PingImage(String path)
    at Emby.Drawing.ImageMagick.ImageMagickEncoder.GetImageSize(String path)
    at Emby.Drawing.ImageProcessor.GetImageSizeInternal(String path)
    at Emby.Drawing.ImageProcessor.GetImageSize(String path, DateTime imageDateModified)
    at Emby.Drawing.ImageProcessor.<ProcessImage>d__7.MoveNext()
 --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
    at MediaBrowser.Api.Images.ImageService.<GetImageResult>d__f.MoveNext()
 
2015-04-26 15:02:15.8044 Error - HttpServer: Error processing request for /Items/9e22eb6d8b56ff159adce2d3c4eb97ca/Images/Backdrop/0?maxWidth=1920&tag=4d8809e3556862727b0be3cc857d4b8e&quality=80
 *** Error Report ***
 Version: 3.0.5591.40348
 Command line: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
 Operating system: Microsoft Windows NT 6.2.9200.0
 Processor count: 2
 64-Bit OS: True
 64-Bit Process: False
 Program data path: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server
 Application Path: C:\Users\Rick\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
 UnableToOpenBlob `F:\Movies\A Beautiful Mind (2001)\fanart.jpg': No such file or directory @ error/blob.c/OpenBlob/2675
 ServiceStack.HttpError
 No Stack Trace Available

 

http://pastebin.com/VH5xi8qY

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CBers

That says a file doesn't exist:

 

UnableToOpenBlob `F:\Movies\A Beautiful Mind (2001)\fanart.jpg': No such file or directory
Red herring?
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FrostByte

Ya, it basically told me what I already knew and that didn't create the fanart.jpg images :)  More than what the beta did I guess.  They are definitely out there though.  I made the mistake of deleting metadata/images from a bunch of folders as a test and none recreate the fanart so now I'm in the process of manually downloading them using the manager now.  A real pita

 

        Ip: 127.0.0.1:53250. Headers: Accept=image/png, image/svg+xml, image/*;q=0.8, */*;q=0.5,Accept-Language=en-US,en;q=0.5,User-Agent=Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko,Accept-Encoding=gzip, deflate,Host=localhost:8096,DNT=1,Connection=Keep-Alive
2015-04-26 15:02:15.7854 Info - ImageProcessor: Failed to read image header for F:\Movies\A Beautiful Mind (2001)\fanart.jpg. Doing it the slow way.
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CBers

I has 2 new episodes overnight, but neither have collected metadata.

 

This is a PITA!

 

Luke, any ideas please?

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CBers

Just manually refreshed a new episode, and the spinning circle has now been going for over 5 minutes.

 

There doesn't appear to be anything being written to the server log file.

 

I am currently running the BETA version of EMby server, but it does the same on the latest DEV build which I have on my dev system.

 

.

Edited by CBers
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yardameus

I've noticed this some as well. On a slightly related point, when I add subtitles through the metadata manager it doesn't refresh and show that there are subtitles.  Then I have to manually refresh, and this is when I noticed it takes a while to even recognize the subtitles are there.

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jluce50

I has 2 new episodes overnight, but neither have collected metadata.

 

This is a PITA!

 

Luke, any ideas please?

 

 

Just manually refreshed a new episode, and the spinning circle has now been going for over 5 minutes.

 

There doesn't appear to be anything being written to the server log file.

 

I am currently running the BETA version of EMby server, but it does the same on the latest DEV build which I have on my dev system.

 

.

 

 

I have been having similar issues for a while now and I'm at a complete loss. My issues with randomly losing metadata seem to have been due to a bonehead mistake on my part (making my cache/metadata/data folders point to the same place), but fixing that didn't resolve all my problems. I still don't get season artwork unless I manually refresh season by season. Refreshing at the TV folder level doesn't work. I'm also on the beta version.

Edited by jluce50
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saitoh183

Yeah I think the problem is back. Even with the dev. Build... It was working just fine and then I did it on a episode that was part of a locked show and I get the infinite spinning wheel.

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CBers

I'm getting nothing on either dev or beta server.

TV episodes are added but no metadata is being fetched.

 

May have to revert to Media Center Master at this rate  :)

 

Luke/@@ebr - any ideas please as it's multiple people affected.

 

Server (beta) log here.

 

EDIT: Server (dev) log here.

 

Still no metadata for latest episodes/movies.

 

.

Edited by CBers
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