Subtitle display problem

[fc7 123]

First of all great app!

 

I have a problem with subtitles that I can repro with version 0.585 and 0.587.

When I play a show with subtitles (movies or tv it's the same) very often I see that instead of displaying the correct text for the scene the app will display several lines at a time (current scene and the next few seconds) showing the subtitle timing and for the next few seconds no subs will be displayed.

 

Please find attached two screenshots of the problem.

I can repro the issue with any video with subtitles enabled but I can't repro the problem with the web client or the iOS app. I also checked with other video players (vlc, infuse, kodi) and I couldn't repro the problem.

 

I also have a short video (15 secs or so) that I did while reproducing the issue. Let me know if you want me to upload it.

 

Thanks!

Edited April 7, 2015 by fc7

[FrostByte 5253]

I can't even get subtitles to load in most movies since 585

Edited April 7, 2015 by FrostByte

[chessdragon136 677]

Frost - Check 588, if not then i don't know

 

As for the issue at hand, I use a third party open source srt parser to go through the file and create the subs to display - looking at it there is either an issue with the srt file on that particular film or the parser isn't as robust as i believed... Either way im not sure what i can do short term.

 

I'll look into it but im not hopeful... 

[Luke 40063]

you can instead download them in js format and you'll get an object with each line already separated for you

[fc7 123]

Frost - Check 588, if not then i don't know

 

As for the issue at hand, I use a third party open source srt parser to go through the file and create the subs to display - looking at it there is either an issue with the srt file on that particular film or the parser isn't as robust as i believed... Either way im not sure what i can do short term.

 

I'll look into it but im not hopeful...

 

I can repro the problem with every video file with external subs I tried but only in this app. With any other app the subs play correctly.

If you want me to test anything just let me know.

[chessdragon136 677]

you can instead download them in js format and you'll get an object with each line already separated for you

 

Please tell me how to do this magical thing! I've obviously missed it / it came in after I made this!

[Luke 40063]

in the url you're using to download the subtitles just change the extension from srt to js

[chessdragon136 677]

Never knew - I'll try it at the weekend.

 

Thanks

[chessdragon136 677]

Ok tried the JS format but the returned result is not JSON compliant due to \r \n in the subtitle strings. Can you look at parsing the strings server side please. 

[fc7 123]

Any update on this issue?

 

Thanks