Nzzer0 5 Posted November 25, 2024 Posted November 25, 2024 my system is stuck on transcoding, has been for months, and it grinds to a halt. its a windows box, SSD, accessing synology via mapped drive, was working fine for ages as I was building it then sent it to reindex and its been grinding to a halt ever since. system usage (task manager) is around 50% CPU and 40% RAM and 1% disk so its not hitting hardware limits. When I log into the web interface it shows 3 tasks as running so I stop them (Convert media . Scan media library . Transfer media). But it just gets stuck on "stopping" When I try and access the settings to stop these tasks from running the page wont load. It either just hangs or occasionally says "Emby Server transcoding services are still busy starting up. This screen will automatically refresh when transcoding services are ready." Mostly its just a blank loading page though. So Im wondering if there is a way to prevent these from starting without being able to access the web page for those settings?
Happy2Play 9314 Posted November 25, 2024 Posted November 25, 2024 (edited) Not really as I would assume you are unable to get to the dashboard to launch the API access. But if killing the task via the UI stalls I would expect the api process to probably do the same thing. But either way the devs will probably need to see a server log. But sound like you have created a Conversion job that is working on all your media on a low powered system just something with the mapped drive access. Restarting Emby may be your last resort and may need to adjust the triggers for the tasks causing issues and or setting time limits. Edited November 25, 2024 by Happy2Play
Nzzer0 5 Posted November 26, 2024 Author Posted November 26, 2024 (edited) Yeah ive restarted/ rebooted/ updated windows, all that stuff, just does the same thing. Edited November 26, 2024 by Nzzer0
Luke 39391 Posted November 26, 2024 Posted November 26, 2024 Hi, can you please attach the Emby server log from when the problem occurred? How to Report a Problem Thanks!
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