Guide data source no longer available after server issue

[Flintfamily 6]

So I had an issue last night with IPTV channels all going offline. I suspect it was related to my disk getting full.

I resolved that by deleting some media to free up space but then I discovered that all the channel mapping to guide sources had been lost.

I recovered from a backup and thought it was resolved as I had guide data back but I've discovered that that I have guide data but the channels are not mapped to the guide data source or guide data channel. When I try to relink the channel to a data source I can select the guide data source in from the dropdown menu but then the dropdown to add the guide data channel is completely empty so I can't select the channel data to link it as shown below.

I've tried added new guide data sources and if it's one I've not used previously I can see the guide data channels but if I've used it already, even if I delete the guide data source completely it still comes up blank like above. I've also tried deleting them all and then restoring from a backup but its the same.

I have some channels pulling from an xmltv source and that's all working fine. Any thoughts on how to resolve it? 

I am on version 4.8.8.0 is it worth trying to update to 4.8.10.0 and seeing if that resolves it? Can I then still restore from the backup made in the previous version?

As I mentioned when I restore from a backup I do get guide data on all the channels but as soon as it tries to update the guide data during the next scheduled task it all disappears as the sources/channels are not mapped correctly.

[Flintfamily 6]

I just realised this would probably be better placed in the IPTV section, please feel free to move it.

[Luke 38842]

Hi, please attach the emby server log from when the problem occured:

How to Report a Problem

Thanks.

[Flintfamily 6]

Hi @LukeLogs attached, seems to be about 12hrs with no logs from 28th to 29th, presumably due to disk space issues?

embyserver-63865760376[27-28-10-24].txt embyserver-63865760552[29-10-24].txt embyserver-63865768424[29-10-24].txt embyserver-63865804652[29-10-24].txt

Edited October 30, 2024 by Flintfamily

[Flintfamily 6]

Hi @Luke,  have you had a chance to review the logs at all? 

[Luke 38842]

On 11/2/2024 at 4:57 AM, Flintfamily said:

Hi @Luke,  have you had a chance to review the logs at all? 

Hi @Flintfamilywhich one is from when the problem was experienced?

Are you still having this issue?