Emby no longer works on my Roku TV

[markie 1]

I've been having strange responses on my Roku TVs.

Several problems in getting EMBY on my roku tv

1)  I found one problem was that for some reason, my win 10 server's firewall blocked everything to the machine. Based on a answer here, I disabled (and changed it to a private network) and verified I could get emby on any of the PC's on my network.

next problem

I am getting timeout errors from the roku tv (even though I verified the IP addresses are correct and both server and roku are on same network.

now the hard part.

I tried putting the roku-tv's ip in my host file (Windows\System32\drivers\hosts. ) file to see if it does any good

nope, no good . I get routing errors.

--> Pinging biggie-bed [192.168.6.55] with 32 bytes of data:
Reply from 192.168.6.37: Destination host unreachable.

I have included my default route in the document below.  any ideas?

roku-stat-ip-doc..txt

[ebr 15576]

Hi.  You need to be sure you have configured the firewall properly.  The fact you cannot ping the address means this is not a Roku issue but just basic network setup.

[markie 1]

Yes, i understand, but when I turn off the (private) firewall i STILL cannot get in.

[pwhodges 1814]

I know you said you had, but I'd still double-check the IP address of the Roku - it can change under some circumstances...

Paul

[Luke 39644]

Hi, has this advice helped?

[markie 1]

No, I verified that the roku has same address.

if you look at the file I included, it also shows the route -print from the server, and it fails a ping to the roku..

does that help  to isolate the problem?

 

[speechles 2001]

On 10/21/2024 at 8:22 PM, markie said:

I tried putting the roku-tv's ip in my host file (Windows\System32\drivers\hosts. ) file to see if it does any good

The hosts file will resolve host names into IP addresses. It does not work with IP addresses. You will want to remove that from there.

 

On 10/21/2024 at 8:22 PM, markie said:

--> Pinging biggie-bed [192.168.6.55] with 32 bytes of data:
Reply from 192.168.6.37: Destination host unreachable.

Check the network connection on the Roku. Make sure it can connect to the network and passes its tests. If you allow the Roku access to the WAN it can use the internet properly. Or do you just allow the Roku access to your LAN without access to the internet? The reason I ask is the 192.168.0.* is the normal place for a network gateway. Yours is 192.168.6.* and you've purposely disabled DHCP for some reason. With DHCP enabled on your router you would have network assigned IP addresses without having to assign them.

It sounds like something in the static IP config is incorrect causing your issue. If you connect your phone over WiFi to that network can it connect to Emby? Not sure how your network is built so can't go into detail about how to fix it.

Perhaps the router has blacklisted the Roku IP? That would cause the exact issue your are seeing.

 

 

[rbjtech 4919]

If you are not using DHCP, then also check the subnet mask on any manually configured devices - for what I'm presuming is a /24, it needs to be 255.255.255.0

192.168.6.0/24 is perfectly valid IP subnet - where anything from 192.168.6.1 > 192.168.6.254 is valid - but I suspect you already know this.

Can you ping a) your own device IP (which will check the IP stack) or b) the default gateway ? (192.168.6.1)

Also to note ping on a 'public' LAN is actually blocked - so ensure the network is 'Private' as it will then allow icmp/ping on the local network.

Edited October 24, 2024 by rbjtech

[Luke 39644]

@markiehas this helped?