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nishwahareesh
Posted

Out of nowhere, all my metadata images just stopped loading after a reboot. 

Some images do appear but its the wrong type 

image.thumb.png.8394399b9019f8459e740e981bb4f4c0.png

 

Logs

embyserver.txt

Posted

Hi. Looks like maybe you are using remote storage (OneDrive) and it may not be available.

nishwahareesh
Posted
53 minutes ago, ebr said:

Hi. Looks like maybe you are using remote storage (OneDrive) and it may not be available.

I dont think it has anything to do with onedrive because i have syncing turned off. I did move the folder somewhere with no onedrive syncing and im getting the same result

embyserver.txt

Posted

Hi.  Same issue with your new location:

    System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

	System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

 

nishwahareesh
Posted
2 hours ago, ebr said:

Hi.  Same issue with your new location:

    System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

	System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

 

What I really don’t get is that it was working just fine before a reboot. The metadata folder is located correctly. I find it very weird that the entire library has missing images… There definitely seems to be a bug

Happy2Play
Posted

Personally installing in the Ondrive folder I would think would be problematic.  But have never tested this as I disable all Onedrive functionality.

Quote

2024-07-27 18:41:51.308 Info Main: Logs path: C:\Users\Admin\OneDrive\Documents\embyserver-win-x64-4.7.11.0\programdata\logs
2024-07-27 18:41:51.308 Info Main: Cache path: C:\Users\Admin\OneDrive\Documents\embyserver-win-x64-4.7.11.0\programdata\cache
2024-07-27 18:41:51.308 Info Main: Internal metadata path: C:\Users\Admin\OneDrive\Documents\embyserver-win-x64-4.7.11.0\metadata
2024-07-27 18:41:51.308 Info Main: Tray icon path: C:\Users\Admin\OneDrive\Documents\embyserver-win-x64-4.7.11.0\system\embytray

 

But per your logs do the "Could not find files" exist?

Now your second log how did you move the server?

Quote

2024-07-27 19:51:47.235 Info Main: Logs path: C:\test 2\embyserver-win-x64-4.7.11.0\programdata\logs
2024-07-27 19:51:47.235 Info Main: Cache path: C:\test 2\embyserver-win-x64-4.7.11.0\programdata\cache
2024-07-27 19:51:47.235 Info Main: Internal metadata path: C:\test 2\embyserver-win-x64-4.7.11.0\metadata
2024-07-27 19:51:47.235 Info Main: Tray icon path: C:\test 2\embyserver-win-x64-4.7.11.0\system\embytray

But same applies do the "Could not find files" exist?

Depending on how you moved this install you could have issue on anything that has an absolute path in the database.

nishwahareesh
Posted
3 hours ago, ebr said:

Hi.  Same issue with your new location:

    System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

	System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'C:\test 2\embyserver-win-x64-4.7.11.0\metadata\library\ec\eca2c47f37dc2a58f4fc1bc6c7210436\landscape.jpg'

 

UPDATE:

all my tv related metadata has their images back but all the movies still have missing image metadata

 

 

9 minutes ago, Happy2Play said:

Personally installing in the Ondrive folder I would think would be problematic.  But have never tested this as I disable all Onedrive functionality.

 

But per your logs do the "Could not find files" exist?

Now your second log how did you move the server?

But same applies do the "Could not find files" exist?

Depending on how you moved this install you could have issue on anything that has an absolute path in the database.

Im using the portable version. Thats how im able to move the server.

AFAIK it was working just fine before a reboot. I checked the logs and almost all the movies had the missing "landscape.jpg" error.

 

 

 

Happy2Play
Posted
3 minutes ago, nishwahareesh said:

Im using the portable version. Thats how im able to move the server.

Yes and No.  But anything with absolute path in database/config file will break on any move.  But yes in general for the most part Emby programdata is portable but not 100%.

But sounds like a bigger issue here unless you don't get proper images as all media should not be landscape, but I guess that could be the view you have.  As everthing should have a Poster.

Posted
19 hours ago, nishwahareesh said:

I find it very weird that the entire library has missing images… There definitely seems to be a bug

Hi.  Your log clearly indicates there is a problem accessing a part of your file system or files have gone missing.  Have you ensured those locations with the errors exist and are accessible by the server?

nishwahareesh
Posted
On 7/27/2024 at 11:32 PM, Happy2Play said:

Yes and No.  But anything with absolute path in database/config file will break on any move.  But yes in general for the most part Emby programdata is portable but not 100%.

But sounds like a bigger issue here unless you don't get proper images as all media should not be landscape, but I guess that could be the view you have.  As everthing should have a Poster.

I've decided to just search for missing metadata and move on

23 hours ago, ebr said:

Hi.  Your log clearly indicates there is a problem accessing a part of your file system or files have gone missing.  Have you ensured those locations with the errors exist and are accessible by the server?

I've decided to just search for missing metadata and move on. But to answer your question, these were working and showing just fine before a quick reboot.

Posted

OK please let us know how things go. Thanks.

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