Emby homescreen doesn't update on its own every time

[cnstarz 26]

Hello Devs, hope all is well with you.

I have an issue where (most of the time) I have to go to Favorites and then back to the home screen for it to refresh, or I have to hold the back button down while on an episode or movie's page to force it return home and refresh.

Is this by design?  Can the design be changed so that it refreshes every time we access the home page, or refreshes the homepage in the background every time we stop watching media?  IMO, it's not user-friendly to force users to update the home page to see accurate data.

Thank you for all the work and attention you put into this product.  It will be a very sad for me if it ever goes away!

[Luke 38860]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[ebr 15439]

Hi.  Can you provide a specific example?  The app is designed to keep the home screen up to date.

[justinrh 206]

I've reported this issue before, just so you know you are not alone @cnstarz 

[ebr 15439]

12 hours ago, justinrh said:

I've reported this issue before, just so you know you are not alone @cnstarz 

 

On 5/14/2024 at 3:49 PM, ebr said:

Hi.  Can you provide a specific example?  The app is designed to keep the home screen up to date.

 

[cnstarz 26]

On 5/14/2024 at 2:49 PM, ebr said:

Hi.  Can you provide a specific example?  The app is designed to keep the home screen up to date.

Hi.  The specific example is I watch any movie or any TV episode -- either in part or whole -- and the home screen does not update when I return to the home screen.  I have to manually refresh it by going to my Favorites and then back to the home screen.  Force closing the app temporarily resolves the problem, but it always comes back within a day.

On 5/14/2024 at 11:35 AM, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

 I will try this and report back later.  The problem usually resolves temporarily whenever force closing the app or rebooting the Shield, so I'll have to test this out for a couple days to see if the problem persists.

 

[Spaceboy 2561]

same but i can't use the standard app because it doesnt allow for skipping of in progress recordings. this only started in the last few weeks so i imagine it was the recent ATV release that is the culprit

[ebr 15439]

54 minutes ago, cnstarz said:

The specific example is I watch any movie or any TV episode -- either in part or whole -- and the home screen does not update when I return to the home screen.

The next time that happens, please  follow the instructions to send a log from the app

 

 

[cnstarz 26]

4 minutes ago, ebr said:

The next time that happens, please  follow the instructions to send a log from the app

I knew better than that.  I will do that.

[Spaceboy 2561]

sent 23.40 UK time, username Mark. The home screen is still frozen from the breakfast tv 15hours ago

[ebr 15439]

15 hours ago, Spaceboy said:

sent 23.40 UK time, username Mark. The home screen is still frozen from the breakfast tv 15hours ago

What did you play and what did you expect to update that didn't?  Also, exactly where did you initiate playback from?

[Spaceboy 2561]

4 hours ago, ebr said:

What did you play and what did you expect to update that didn't?  Also, exactly where did you initiate playback from?

sorry didnt explain that well. the live tv row was still showing the programming from when it was on in the morning. i would have been watching a live tv channel in that example initiated from the home screen on now row, into detail, play channel.

i have seen the same with local files too though. episodes that have been watched do not update in the continue watching row

[ebr 15439]

14 minutes ago, Spaceboy said:

i have seen the same with local files too though. episodes that have been watched do not update in the continue watching row

An example of that may be helpful because I cannot see much navigation in the previous log.  Can't see a detail screen but I do see a next up and live TV recordings row getting refreshed.

[Spaceboy 2561]

18 hours ago, ebr said:

An example of that may be helpful because I cannot see much navigation in the previous log.  Can't see a detail screen but I do see a next up and live TV recordings row getting refreshed.

i'll do that this evening

[ebr 15439]

On 5/30/2024 at 9:26 AM, Spaceboy said:

i'll do that this evening

Were you able to do this?

I use this app every day and never have any problem with the home screen staying up to date so cannot produce whatever issue you guys are seeing.

[Spaceboy 2561]

havent been able to replicate so far - even with live tv. weird as it was happening consistently. possible the update of the app to 2.1.14 in the last couple of days has changed something?

[ebr 15439]

3 hours ago, Spaceboy said:

possible the update of the app to 2.1.14 in the last couple of days has changed something?

No.  More likely it was just some sort of network blip that was either taking a long time or timing out on the refresh.

[justinrh 206]

It is rather random for me.  Will work perfectly this day, not the next day, I can delete 3 movies (over a 1-20min window) and they won't disappear from recent until 10min later or have to close the app, etc.

[Spaceboy 2561]

On 01/06/2024 at 14:24, ebr said:

No.  More likely it was just some sort of network blip that was either taking a long time or timing out on the refresh.

ok. just sent you one, midnight UK time, user Mark. Was watching Resident Alien S03E07 initiated from the continue watching row and after i backed out to the home screen the row did not update. i reenetered S03E07 and it showed watched at that level. i sent you the logs, went back and checked it had still not updated. only other thing that may have relevance is i dismissed the next episode notification by pressing back.

[ebr 15439]

Thanks for the log.  I think it is a weird timing issue which is why you are not seeing it consistently.

[Spaceboy 2561]

18 minutes ago, ebr said:

Thanks for the log.  I think it is a weird timing issue which is why you are not seeing it consistently.

yeah, i actually noticed after posting above that the On Now live tv row was still frozen to the shows from that morning again, so i wonder if that is the orignal cause of this?

[casminkey 17]

Is this still an open issue because I see this all the time on my Chromecast for Google TV? I'll watch a TV Show, go back to the home screen and the show that I just watched is still in the Continue Watching section - not the next episode. I generally have to keep hitting Back to exit the app, then re-open.

My wife will frequently watch something on Emby and just hit the Home button on the remote when done, or turn the TV off. If a few days pass and new shows/movies are added to Emby, when I re-open the app it's where she left it. If i hit back to get to the Emby home screen, it doesn't refresh - any new shows or movies that have been added are not there, Continue Watching doesn't update.

I also have a Sony TV with Google TV built in and I don't seem to have this issue on that TV. If there was a way I could restart the Chromecast nightly, I feel that would solve 90% of my issue as it would force Emby to refresh when it's opened rather than constantly stay powered on and the Emby app stays idle in the background. My Sony TV shuts the entire OS down when the TV is powered off.

I can get logs if needed.

Edited June 13, 2024 by casminkey

[Luke 38860]

44 minutes ago, casminkey said:

Is this still an open issue because I see this all the time on my Chromecast for Google TV? I'll watch a TV Show, go back to the home screen and the show that I just watched is still in the Continue Watching section - not the next episode. I generally have to keep hitting Back to exit the app, then re-open.

My wife will frequently watch something on Emby and just hit the Home button on the remote when done, or turn the TV off. If a few days pass and new shows/movies are added to Emby, when I re-open the app it's where she left it. If i hit back to get to the Emby home screen, it doesn't refresh - any new shows or movies that have been added are not there, Continue Watching doesn't update.

I also have a Sony TV with Google TV built in and I don't seem to have this issue on that TV. If there was a way I could restart the Chromecast nightly, I feel that would solve 90% of my issue as it would force Emby to refresh when it's opened rather than constantly stay powered on and the Emby app stays idle in the background. My Sony TV shuts the entire OS down when the TV is powered off.

I can get logs if needed.

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[casminkey 17]

18 minutes ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

Sure. Will do.

Thanks!

[Spaceboy 2561]

4 hours ago, Luke said:

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

And the solution for those that can't use the standard app because of its shortcomings?