goudron 2 Posted April 7 Share Posted April 7 Hi, so i have some kind of a stuttering issue. Each time a subtitle appears on screen the playback doesnt rly stutter but it glitches as if it was resizing the resolution for a fraction of a second, the issue only occurs on one of my screens and also if i put the playback in fullscreen on that one screen. If i put the playback on the other screen theres not a single issue. I rly dont understand whats causing this damn issue since everything works just fine on my other screen.. Both screens have the same resolution of 1920x1080, the "bugged" one is 144hz and the "good" one is 75hz I installed drivers for the "bugged" screen but nothing changed same when i downgraded the refresh rate of that screen to 75hz wich didnt solve the problem, i dont rly know what to test now so if someone have any idea of what may be going on i'd be very gratefull ! Link to comment Share on other sites More sharing options...
Happy2Play 8318 Posted April 7 Share Posted April 7 Is this ET desktop or App store version? Link to comment Share on other sites More sharing options...
goudron 2 Posted April 7 Author Share Posted April 7 (edited) My bad i think i'm supposed to post this in the Web App thread no? I have Emby server on desktop Edited April 7 by goudron Link to comment Share on other sites More sharing options...
Happy2Play 8318 Posted April 7 Share Posted April 7 23 minutes ago, goudron said: My bad i think i'm supposed to post this in the Web App thread no? I have Emby server on desktop Are you using a web browser or download app from app store or ET desktop version from download page? Link to comment Share on other sites More sharing options...
goudron 2 Posted April 8 Author Share Posted April 8 I'm using the web browser from the desktop version of emby server ( https://emby.media/windows-server.html ) Link to comment Share on other sites More sharing options...
Happy2Play 8318 Posted April 8 Share Posted April 8 @GrimReapercan you move this topic to Windows. What browser? Have you tired other browsers? Can you go over a specific example with server and ffmpeg logs if present. 1 Link to comment Share on other sites More sharing options...
goudron 2 Posted April 8 Author Share Posted April 8 (edited) I'm on chrome, i've tried edge but same issue. Also the issue doesnt occur when i turn on the satistics or if i move my mouse around so that the emby overlay appears but as soon as it disappears the issue comes back. Heres the last ffmpeg logs i got : ffmpeg-remux-55cda996-1f8e-4c4f-b6e9-62324cd12387_1.txt ffmpeg-directstream-1de7f272-7ff7-43dd-8d6d-5521108cd529_1.txt ffmpeg-remux-8fe2a8f3-b9a6-4c5d-91e4-fdaf9199300b_1.txt embyserver.txt Edited April 8 by goudron Link to comment Share on other sites More sharing options...
Luke 37132 Posted April 9 Share Posted April 9 Hi, so you're saying it's only when the overlay disappears? Link to comment Share on other sites More sharing options...
goudron 2 Posted April 12 Author Share Posted April 12 (edited) hi, yes pretty much Edited April 12 by goudron Link to comment Share on other sites More sharing options...
Luke 37132 Posted April 13 Share Posted April 13 OK we'll take a look at it. Thanks. Link to comment Share on other sites More sharing options...
goudron 2 Posted April 21 Author Share Posted April 21 Problem solved. The issue appeared on some movies but not all of them. I installed emby on ubuntu server on a different computer, the issue was still here so i tried using a different media server wich is Jellyfin but the issue remained until i switched the "Burn subtitles" parameter from "Auto" to "All" under the "Subtitles" options and voilà the issue doesn't appear anymore. I couldn't find a similar option on emby unfortunatelly, maybe there is one but not to my knowledge Kinda sorry to switch media server but i had no other choice ^^' Hope this could help someone who has a similar problem! Link to comment Share on other sites More sharing options...
jaycedk 389 Posted April 21 Share Posted April 21 If you install Diagnostics PlugIn you will have more options. You will have to redo your config of this every time you restart your server. Link to comment Share on other sites More sharing options...
goudron 2 Posted April 21 Author Share Posted April 21 Didn't work unfortunately I've just tried either 3 options but none worked i also turned on and off High-Framerate Subtitle Burn-in but the issue remains, I tried playing with the subtitles options bellow but couldn't find something that works. Link to comment Share on other sites More sharing options...
Happy2Play 8318 Posted April 21 Share Posted April 21 7 minutes ago, goudron said: Didn't work unfortunately I've just tried either 3 options but none worked i also turned on and off High-Framerate Subtitle Burn-in but the issue remains, I tried playing with the subtitles options bellow but couldn't find something that works. And how about this in Diagnostic options? Link to comment Share on other sites More sharing options...
goudron 2 Posted April 21 Author Share Posted April 21 (edited) Thx It fixes the issue but takes more time to load and cannot read big movies now I get this "reading error" on both machines Edited April 21 by goudron Link to comment Share on other sites More sharing options...
LittleKinder 12 Posted April 22 Share Posted April 22 23 hours ago, goudron said: Problem solved. The issue appeared on some movies but not all of them. I installed emby on ubuntu server on a different computer, the issue was still here so i tried using a different media server wich is Jellyfin but the issue remained until i switched the "Burn subtitles" parameter from "Auto" to "All" under the "Subtitles" options and voilà the issue doesn't appear anymore. I couldn't find a similar option on emby unfortunatelly, maybe there is one but not to my knowledge Kinda sorry to switch media server but i had no other choice ^^' Hope this could help someone who has a similar problem! je dois être aveugle je ne vois pas où tu as cette option de graver Link to comment Share on other sites More sharing options...
pwhodges 1534 Posted April 22 Share Posted April 22 At present that option requires you to install the Diagnostics plugin. Paul Link to comment Share on other sites More sharing options...
LittleKinder 12 Posted April 22 Share Posted April 22 8 minutes ago, pwhodges said: At present that option requires you to install the Diagnostics plugin. Paul Yeah i was looking in the subtitle section, not below with the diagnostic stuff, thank you solved it for now Link to comment Share on other sites More sharing options...
goudron 2 Posted April 22 Author Share Posted April 22 6 hours ago, LittleKinder said: je dois être aveugle je ne vois pas où tu as cette option de graver C'est pas sur emby c'est sur Jellyfin un autre serveur media Link to comment Share on other sites More sharing options...
goudron 2 Posted April 22 Author Share Posted April 22 Simply updating my gpu drivers solved the issue for me Emby is on default settings and it works great now ! 1 Link to comment Share on other sites More sharing options...
Solution goudron 2 Posted April 25 Author Solution Share Posted April 25 Well, the issue came back in 1 or 2 days after updating my drivers. It now occurs on youtube as well when i move my mouse around so that the ytb overlay appears. Disabling hardware acceleration in ur browser options fixes the issue but from what i've seen on threads it seems to be a gpu driver related issue so I used DDU to cleanly remove my drivers to then reinstall them but the issue remains if i do not turn off hardware acceleration .. Everything works perfectly fine from internet browsing to video games so I assume that my system works best without hardware acceleration on chrome If i get more issues i'll do a clean reset of my system but it doesnt seem to be necessary atm. Hope this helped, cya ! 1 Link to comment Share on other sites More sharing options...
Luke 37132 Posted April 26 Share Posted April 26 Hi, that's interesting. Thanks for following up. Link to comment Share on other sites More sharing options...
LittleKinder 12 Posted 15 hours ago Share Posted 15 hours ago still has the issue, i have to go everytime in diagnostic when i turn off and on my server (so daily) to reactivate burn in i did deactivate hardware acceleration but it didn't help. Link to comment Share on other sites More sharing options...
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