Poster of the movie, suddenly a bunch of stitched screencaps?

[casperr0426 1]

I run Plex and Emby side by side. I posted below in Plex forums as both emby and Plex are having the same issues. 

"Do you have any idea into what might have happened? My server hasn't undergone any changes, and this issue with the posters being stitched screencaps from the movie has never happened before, but suddenly it's occurring."

See file attached. 

Now on Plex forums, I was advised to turn off, uncheck the following

Use local assets 

When scanning this library, use local posters and artwork if present.

and

 Prefer local metadata 

When scanning this library, prefer embedded tags and local files if present.

 

I had the prefer local metadata turned off anyway but not the use local assets. When I unchecked it, it worked and when adding same movies, Plex shows the right poster not the stitched screen caps but emby still shows the stitched screen caps. I tried to go into the settings in emby but I cannot find something similar. Is there a way to do this in emby? I just dont understand why suddenly this started happening. Thanks

[Happy2Play 9441]

Never seen this before but what resides in the movie folder?

[casperr0426 1]

I looked and it looks like there is that picture file of stitched screencaps which emby then uses as poster. Is there a setting in emby to disable it from using that file or I am stuck with always deleting a picture file when the movie comes with it?

[Happy2Play 9441]

Need specifics to what it is named but no there are no option to not use provided images.

Several image types support multiple file names. They are listed in the order that they're checked for.

Image Type	Supported file names
Primary		{name}.ext
		{name}-poster.ext
		{name}-cover.ext
		{name}-default.ext
		{name}-movie.ext
		folder.ext
		poster.ext
		cover.ext
		default.ext
		movie.ext

 

[casperr0426 1]

It is just a jpg file with the same exact filename as the movie in that same folder.

[Happy2Play 9441]

So per order of precedence {name}.ext image will have the highest priority of being used as display image.

[Luke 40079]

3 hours ago, casperr0426 said:

It is just a jpg file with the same exact filename as the movie in that same folder.

Hi, please try deleting that file, then running a library scan and see if that resolves your issue.

[casperr0426 1]

It did resolve it when I deleted the picture file. I will monitor if any of the new movies I will add will come with these picture files 

[Dextardo 0]

Is deleting the file still the only way? I don't want to have to do this for each new movie

[Luke 40079]

On 1/2/2025 at 10:53 PM, Dextardo said:

Is deleting the file still the only way? I don't want to have to do this for each new movie

hi, yes it is.

[Dextardo2 0]

On 1/9/2025 at 2:51 AM, Luke said:

hi, yes it is.

How about now?

The files are on a read-only fileshare and I can't delete the offending images, so I ALWAYS have little thumbnail screenshots for almost all my movies.

It looks horrendous.

Best I've been able to do so far is change the view to Logo or Thumb, which at best I can say it "looks not quite as bad as the thumbnail screenshots"

My rough understanding is:

• I can't tell the server to cache the correct poster, as the local file will always override whatever the server has
• I can't write a plugin for this, as the bit that collects the poster always collects the local file after any plugins fire.
• Assuming I could turn on write-access to the folder where the media is stored (but not to the files itself), I can't even use the option to save it as a hidden file, because the non-hidden file always overrides it

Is there a petition I can sign? Somewhere I can request a feature? Can I give someone money and they just slip this into a next release?

This is slowly killing my soul.

[pwhodges 1855]

Where are these files even coming from? - I've never seen them.

If you can identify the source you may be able to prevent them getting downloaded at all.

Paul

[Q-Droid 881]

2 hours ago, Dextardo2 said:

This is slowly killing my soul.

You could adjust your method for obtaining movies to exclude the image files. Hopefully your soul can survive this ordeal. 

 

[Dextardo2 0]

17 hours ago, Q-Droid said:

You could adjust your method for obtaining movies to exclude the image files. Hopefully your soul can survive this ordeal. 

 

Ugh, I know, but the whole process I have is super smooth, it just ends up with one extra image file that I can't stop from appearing. It'll be such a pain to change how I do it.

I could copy the files to another location, but it just adds a manual step after the movie appears in the share that seems completely unnecessary, and that takes a not insignificant amount of time.

It just blows my mind that there's no setting to ignore the local file.Like surely the image is stored in the emby db - it seems super weird that whatever's on the filesystem will override the db, without an option to stop that from happening.