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OpenSubtitles.org API change seems to have broken Emby subtitle search

ChrisJ60

By ChrisJ60
in General/Windows

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JuJuJurassic

JuJuJurassic   28

Posted
Posted
On 10/01/2024 at 12:04, Q-Droid said:

Are you using the right credentials? The accounts themselves are separate even if the sites belong to the same organization. If you were a legacy .org member the migrated account to .com might have a different name. For example, an "_" character was appended to my username when migrated from .org to .com.

Disregard if the updated plug-in doesn't connect to a user account.

 

Thanks Q-Droid. I've spent hours on this, read through the thread and realised I'd updated everythign, but was using my email, not my username to login.  🙂

The simple problems are always the hardest to spot 

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nmaia00

nmaia00   2

Posted
Posted

Hi,

I'm using Emby Server 4.8.0.73 beta and Opensubtitles plugin 1.0.47.0.

It's working for English and Portuguese (Brazil), and probably other languages, but I have problems with Portuguese (PT-pt).
It always returns "No results..." for Portuguese but if I make a search on the opensubtitles.com website they are present and I can download them with no problem.

The Creator (IMDB: tt11858890) is an example.

Can you please check for this issue?

creator0.png

creator1.png

creator2.png

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GrimReaper

GrimReaper   3330

Posted
Posted
14 minutes ago, nmaia00 said:

Hi,

I'm using Emby Server 4.8.0.73 beta and Opensubtitles plugin 1.0.47.0.

It's working for English and Portuguese (Brazil), and probably other languages, but I have problems with Portuguese (PT-pt).
It always returns "No results..." for Portuguese but if I make a search on the opensubtitles.com website they are present and I can download them with no problem.

The Creator (IMDB: tt11858890) is an example.

Can you please check for this issue?

creator0.png

creator1.png

creator2.png

Quote

2024-01-21 18:33:49.071 Info HttpClient: GET https://api.opensubtitles.com/api/v1/subtitles?imdb_id=11858890&languages=pt&moviehash=03e4d951c21d4072&query=The Creator (2023).mkv 

2024-01-21 18:34:12.882 Info HttpClient: GET https://api.opensubtitles.com/api/v1/subtitles?imdb_id=11858890&languages=pt-br&moviehash=03e4d951c21d4072&query=The Creator (2023).mkv 

@Luke, maybe query should be done for "pt-PT" instead of just "pt"? Likely goes for all main languages?

Quote 
<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
  <channel>
    <title>The Creator latest subttiles</title>
    <description>Latest subtitles for The Creator on Opensubtitles in languages: pt-PT,pt-BR</description>
    <link>https://www.opensubtitles.com/en/movies/2023-the-creator</link>
    <atom:link rel="self" type="application/rss+xml" href="https://www.opensubtitles.com/en/pt-PT,pt-BR/movies/2023-the-creator/latest_subtitles.rss"/>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.1080p.10bit.BluRay.8CH.x265.HEVC-PSA, language: pt-BR, fps: 23.976, from_trusted: false</description>
      <pubDate>Mon, 08 Jan 2024 05:38:15 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-10bit-bluray-8ch-x265-hevc-psa</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-10bit-bluray-8ch-x265-hevc-psa</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: Resistência 2023 WEB-DL 1080p x264 DUAL 5.1-CC, language: pt-BR, fps: 23.976, from_trusted: true</description>
      <pubDate>Wed, 20 Dec 2023 22:44:36 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/resistencia-2023-web-dl-1080p-x264-dual-5-1-cc</link>
      <guid>https://www.opensubtitles.com/en/subtitles/resistencia-2023-web-dl-1080p-x264-dual-5-1-cc</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: Resistência 2023 WEB-DL 1080p x264 DUAL 5.1-forçada, language: pt-BR, fps: 24.0, from_trusted: true</description>
      <pubDate>Wed, 20 Dec 2023 22:41:53 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/resistencia-2023-web-dl-1080p-x264-dual-5-1-forcada</link>
      <guid>https://www.opensubtitles.com/en/subtitles/resistencia-2023-web-dl-1080p-x264-dual-5-1-forcada</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.WEB.x264, language: pt-BR, fps: 24.0, from_trusted: true</description>
      <pubDate>Wed, 20 Dec 2023 20:37:31 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-web-x264-pt-br</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-web-x264-pt-br</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.WEB.x264, language: pt-BR, fps: 24.0, from_trusted: true</description>
      <pubDate>Wed, 20 Dec 2023 20:36:57 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-web-x264</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-web-x264</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.720p/.1080p.DSNP.WEB.x264, language: pt-BR, fps: 23.976, from_trusted: true</description>
      <pubDate>Wed, 20 Dec 2023 19:56:43 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-720p-1080p-dsnp-web-x264</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-720p-1080p-dsnp-web-x264</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.1080p.Blu-ray.Remux.AVC.DTS-HD.MA.7.1-ProTem, language: pt-PT, fps: 23.976, from_trusted: true</description>
      <pubDate>Thu, 07 Dec 2023 20:07:36 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-blu-ray-remux-avc-dts-hd-ma-7-1-protem</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-blu-ray-remux-avc-dts-hd-ma-7-1-protem</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.REPACK.2160p.MA.WEB-DL.DDP5.1.Atmos.DV.HDR.H.265-FLUX, language: pt-BR, fps: 24.0, from_trusted: false</description>
      <pubDate>Fri, 24 Nov 2023 20:40:36 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/9797688-the-creator-2023-repack-2160p-ma-web-dl-ddp5-1-atmos-dv-hdr-h-265-flux</link>
      <guid>https://www.opensubtitles.com/en/subtitles/9797688-the-creator-2023-repack-2160p-ma-web-dl-ddp5-1-atmos-dv-hdr-h-265-flux</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.2160p.MA.WEB-DL.DDP5.1.Atmos.DV.HDR.H.265-FLUX, language: pt-BR, fps: 23.976, from_trusted: false</description>
      <pubDate>Mon, 20 Nov 2023 21:20:23 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-2160p-ma-web-dl-ddp5-1-atmos-dv-hdr-h-265-flux</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-2160p-ma-web-dl-ddp5-1-atmos-dv-hdr-h-265-flux</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.1080p.MA.WEB-DL.DDP5.1.Atmos.H.264-FLUX, language: pt-BR, fps: 24.0, from_trusted: false</description>
      <pubDate>Thu, 16 Nov 2023 20:56:05 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-ma-web-dl-ddp5-1-atmos-h-264-flux</link>
      <guid>https://www.opensubtitles.com/en/subtitles/the-creator-2023-1080p-ma-web-dl-ddp5-1-atmos-h-264-flux</guid>
    </item>
    <item>
      <title>The Creator</title>
      <description>release: The.Creator.2023.1080p.AMZN.WEB-DL.DDP5.1.H.264-LessConfusingThanTenet, language: pt-PT, fps: 24.0, from_trusted: true</description>
      <pubDate>Mon, 13 Nov 2023 19:15:27 +0000</pubDate>
      <link>https://www.opensubtitles.com/en/subtitles/9784611-the-creator-2023-1080p-amzn-web-dl-ddp5-1-h-264-lessconfusingthantenet</link>
      <guid>https://www.opensubtitles.com/en/subtitles/9784611-the-creator-2023-1080p-amzn-web-dl-ddp5-1-h-264-lessconfusingthantenet</guid>
    </item>
  </channel>
</rss>

 

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nmaia00

nmaia00   2

Posted
Posted
On 1/21/2024 at 5:53 PM, GrimReaper said:

@Luke, maybe query should be done for "pt-PT" instead of just "pt"? Likely goes for all main languages?

 

New plugin version and the same behavior.

@Lukeany word about this issue?

It looks like GrimReaper pointed out where the "problem" is. A word about the report would be welcome.

Thanks in advance.

 

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ajpb

ajpb   0

Posted
Posted

I confirm the same problem in version 4.7.14.0 and the Open Subtitles plugin 1.0.45.0.
Search for subtitles in pt-br but nothing in pt-pt, even if they exist in the search on the Open Subtitles website, with and without VIP.
The rest awaits a solution.
Thank you and good work

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nmaia00

nmaia00   2

Posted
Posted
56 minutes ago, ajpb said:

I confirm the same problem in version 4.7.14.0 and the Open Subtitles plugin 1.0.45.0.
Search for subtitles in pt-br but nothing in pt-pt, even if they exist in the search on the Open Subtitles website, with and without VIP.
The rest awaits a solution.
Thank you and good work

@Lukedo we need to open a new thread for this issue?

Almost 1 week with no reply and with some debugging already done by @GrimReaperthat seems to perfect identify the cause.

I'm aware that you have loads of other stuff to look at, but at least a "We will take a look at it when possible."? And a thanks to GrimReaper for the help?

A quick search for your latest posts and I don't understand why the lack of response. There's even a new post about the OpenSubtitles plugin ("OpenSubtitles no longer work.") made 5h ago with a lot of replies from you. The only difference I can see is that the user indicates that he has a subscription. Well I also have an active one, but I don't want to believe that that's the reason.

I will keep believing that you might have missed my posts.

Thanks.

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jkramer

jkramer   10

Posted
Posted
18 minutes ago, nmaia00 said:

I will keep believing that you might have missed my posts.

Thanks.

 

Or the fix is already in and they are testing it?

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nmaia00

nmaia00   2

Posted
Posted
Just now, jkramer said:

 

Or the fix is already in and they are testing it?

Did not ruled out that.

That's why I've posted a follow up after testing new versions of the plugin, but got no answer. And still waited until other user reported the same.

The reply can even be "I don't care."! But a reply is the minimum, don't you agree?

If not for me, at least for the other users that have "wasted" they're time helping.

Ignoring, in my opinion, is never the best way. But I'm sure theres a reason.

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Luke Emby Team

Luke   37246

Posted
Posted

HI, yes we are looking into the pt-pt issue. Thanks.

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nmaia00

nmaia00   2

Posted
Posted
2 minutes ago, Luke said:

HI, yes we are looking into the pt-pt issue. Thanks.

Thank you.

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nmaia00

nmaia00   2

Posted
Posted

Hi all.

Just want to leave feedback about the issue with pt-PT language and probably other variants.

With the 4.8.0.76 Beta and OpenSubtitles plugin 1.0.51.0 all seems to work well.

Thanks @Luke

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