thevoidatlas 5 Posted September 21, 2023 Author Share Posted September 21, 2023 On 9/19/2023 at 1:59 PM, Luke said: The update was pushed to Emby Theater. Please try restarting the app. Thanks. My version is showing 3.0.21. is that the correct one? Does emby theater auto update? Anyway, deleting the server in this version doesn't work. Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 21, 2023 Share Posted September 21, 2023 10 minutes ago, thevoidatlas said: My version is showing 3.0.21. is that the correct one? Does emby theater auto update? Anyway, deleting the server in this version doesn't work. It has the fix and should work just fine. Try using the hosted web app to delete the server, http://app.emby.media Link to comment Share on other sites More sharing options...
thevoidatlas 5 Posted September 21, 2023 Author Share Posted September 21, 2023 42 minutes ago, Luke said: It has the fix and should work just fine. Try using the hosted web app to delete the server, http://app.emby.media I had to uninstall / reinstall the desktop client for it to work. Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 21, 2023 Share Posted September 21, 2023 Just now, thevoidatlas said: I had to uninstall / reinstall the desktop client for it to work. OK thanks for the update. Link to comment Share on other sites More sharing options...
thevoidatlas 5 Posted September 22, 2023 Author Share Posted September 22, 2023 (edited) 3 hours ago, Luke said: OK thanks for the update. So the only thing I noticed is that upon reinstalling the application, it seems to be version 3.0.20 and not the latest one. Do you know why that might be? Edited September 22, 2023 by thevoidatlas Link to comment Share on other sites More sharing options...
pwhodges 1539 Posted September 22, 2023 Share Posted September 22, 2023 I think 21 was withdrawn because of an issue with some video settings in some systems. Paul 1 Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 22, 2023 Share Posted September 22, 2023 22 hours ago, blim5001 said: Well it did nothing on my iMac (I tried it a few times), but I have just installed the same emby app version on my laptop, tried it and it worked. Laptop is running Monterey (12.6.8) I think the iMac is same, but I will need to check. Just tried on my iMac as the old sever is still there when using the app on my iMac. Re-installed it again, but it still will not remove the old server and the iMac is running Monterey as well. Clicking the delete option does nothing. just closes the modal and the server remains. So don't know what is going on, I can not find any logs to look at to see if there any errors. Does the Mac app not log anything? Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 22, 2023 Share Posted September 22, 2023 30 minutes ago, blim5001 said: Just tried on my iMac as the old sever is still there when using the app on my iMac. Re-installed it again, but it still will not remove the old server and the iMac is running Monterey as well. Clicking the delete option does nothing. just closes the modal and the server remains. So don't know what is going on, I can not find any logs to look at to see if there any errors. Does the Mac app not log anything? Is the device on the same local network as the server? Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 22, 2023 Share Posted September 22, 2023 2 minutes ago, Luke said: Is the device on the same local network as the server? It is a server that was on my Nas which broke, so it is not available at all The iMac and laptop are on the same local network, so just seems odd that it removed it using the emby app on my laptop, but not the emby app on the iMac The iMac has both ethernet and wifi enabled, the laptop only has wifi. So I will try disabling ethernet on the iMac and see if that makes any difference. Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 23, 2023 Share Posted September 23, 2023 HI, has this helped? Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 23, 2023 Share Posted September 23, 2023 (edited) Nope, tried just wifi and just ethernet, sadly made no difference. it just does nothing when I try and delete it Edited September 23, 2023 by blim5001 Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 23, 2023 Share Posted September 23, 2023 2 minutes ago, blim5001 said: Nope, tried just wifi and just ethernet, sadly made no difference. it just does nothing when I try and delete it If they are on the same local network then the app will just rediscover it right after you delete it. So that's probably what's happening, right? Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 23, 2023 Share Posted September 23, 2023 Nope, The old server does not exist anymore. It was on my Nas which broke, so it is not available at all Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 23, 2023 Share Posted September 23, 2023 2 minutes ago, blim5001 said: Nope, The old server does not exist anymore. It was on my Nas which broke, so it is not available at all Try using the hosted web app to delete the server, http://app.emby.media Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 23, 2023 Share Posted September 23, 2023 The old server is not shown there. It only appears on the app on my iMac Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 23, 2023 Share Posted September 23, 2023 4 minutes ago, blim5001 said: The old server is not shown there. It only appears on the app on my iMac Have you updated the app to 2.2.13? It seems to be working just fine in my testing with that version. Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 23, 2023 Share Posted September 23, 2023 Yep, I have updated the app on both my laptop and iMac. That's why it so odd. I deleted it on the app on my laptop, but it will not delete it on my iMac Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 23, 2023 Share Posted September 23, 2023 2 minutes ago, blim5001 said: Yep, I have updated the app on both my laptop and iMac. That's why it so odd. I deleted it on the app on my laptop, but it will not delete it on my iMac OK we'll take another look at it. Worst case scenario you can always clear app data. Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 23, 2023 Share Posted September 23, 2023 Where is app data stored? Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 27, 2023 Share Posted September 27, 2023 Any chance you could let me know where to find the app data that I need to delete. As I still cannot get rid of the old server on the app on my iMac Link to comment Share on other sites More sharing options...
ebr 14959 Posted September 27, 2023 Share Posted September 27, 2023 Hi. You can try this Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 27, 2023 Share Posted September 27, 2023 That's the thing, I have looked in my cache folders both the main one and my users one and do not see anything with emby in it. Link to comment Share on other sites More sharing options...
blim5001 8 Posted September 27, 2023 Share Posted September 27, 2023 (edited) Ok, so I finally found some stuff to move/delete Just in case anyone find themselves in the same situation, this is what I did I quit the emby app in my ~/Library folder there were 2 folders in there, Containers and Group Containers: In Containers, I found a com.emby.mobile In Group Containers, I found group.com.emby.mobile Moved both of those out of the directories, restarted the emby app and got back to a clean slate with no servers. I could then sign back in my live servers. (Don't know if both folders were being used, I am just doing a search to see if both got re-created EDIT, looks like just the one in the Group Containers folder got re-created) Edited September 27, 2023 by blim5001 1 Link to comment Share on other sites More sharing options...
Luke 37254 Posted September 28, 2023 Share Posted September 28, 2023 On 9/27/2023 at 11:14 AM, blim5001 said: Ok, so I finally found some stuff to move/delete Just in case anyone find themselves in the same situation, this is what I did I quit the emby app in my ~/Library folder there were 2 folders in there, Containers and Group Containers: In Containers, I found a com.emby.mobile In Group Containers, I found group.com.emby.mobile Moved both of those out of the directories, restarted the emby app and got back to a clean slate with no servers. I could then sign back in my live servers. (Don't know if both folders were being used, I am just doing a search to see if both got re-created EDIT, looks like just the one in the Group Containers folder got re-created) Thanks for following up ! We'll try to get to the bottom of why you couldn't delete it earlier. Link to comment Share on other sites More sharing options...
Sparker 31 Posted September 30, 2023 Share Posted September 30, 2023 I was able to delete a test server I have been reviewing in the Windows Emby client app, but I am unable to remove it from https://app.emby.media/ I even cleared cookies for the same web address, but the deleted server still shows on https://app.emby.media/ when I sign in again. I also confirmed this behavior in Incognito mode (up to date Chrome stable). Web: Windows app: In addition to that, for feedback. I added my Emby Premiere key to the test server F2-212 because I wanted to test hardware decoding and it was accepted in the settings, I also got an email to verify the server, but everywhere in the settings it still said "Get Emby Premiere" and the gold coin icon did not appear in the Dashboard settings page next to the Server name and shutdown/restart choice. I have reset the F2-212 now, so i can't do any troubleshooting, but I thought I would share my experience. Link to comment Share on other sites More sharing options...
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