Emby server update failed, now doesn't work or install

[Zyphon30 4]

Hello,

For transparency, I have posted this issue on the Terra-Master forum also.

Terra-Master Forum post link

I am hoping someone can help me out. I tried to update my Emby server from 4.6 to the latest version 4.7.11.0. However the app failed to update and now it has disappeared on my TOS desktop and I cannot update or reinstall the application.

The error message I receive is "Operation Failed!". Now my Emby server is down.

Can someone guide me on how to update or if the worse come to the worse at least re-install the application please?

My TOS version and TNAS details are:

Terra-Master F4-210 4-bay ARM based

TOS version: 4.2.31-2203011629

[Zyphon30 4]

Can I mark this post as resolved please?

I managed to get hold of TerraMaster support via the online chat. Their solution was to update my TOS to version 4.2.41-2203011629. I did this,  rebooted my NAS server and then I was able to re-install to the 4.7.9.0 (the latest version in TOS).

I am now able to access Emby once again across all devices with my settings intact.

Thanks.

Kind regards,
Michael

[Luke 37066]

Thanks for the feedback.

[Zyphon30 4]

You're welcome Luke.

I managed to update to the latest version of Emby, version: 4.7.11.0. Thanks so much to the Emby team for putting the TNAS tpk file in the download section. This allowed me to be fully up to date. 

[Luke 37066]

I wish terramaster would just publish the update. I’ve submitted it to them multiple times.

[Zyphon30 4]

That is annoying of them not to maintain the updates, thankfully you provide the update files here as a backup for which I am eternally grateful.  

[smiling_john 0]

Had same problem. Your solution worked. Many thanks

[Zyphon30 4]

Hello John,

Glad to hear that this solution worked for you also. Thanks for the feedback.

Kind regards,
Michael