Able to Stream Media over VPN Tunnel via Web Interface But Not iOS App

[NTL1991 0]

I am trying to use Emby (tunneled through OpenVPN) on the iOS App. and I'm able to add the Emby Server (Windows) successfully using its local IP address, log in and see my library with no issues. When I try to stream media, however, I am getting just the blue spinning circle for video and correct album art for audio, the timeline bar with correct track length, but zero progress in playback.

If I open the web interface on the same device in iOS Safari, still connected through the OpenVPN tunnel, media streaming works fine.

Is there some limitation with the iOS App that would allow for a successful connection to the Emby server over VPN tunnel, but not allow for successful media transport? Does any further configuration need to be done to allow this?

Edited January 29, 2023 by NTL1991

[Abobader 3243]

Hello NTL1991,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 38844]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!