Marc0 27 Posted December 16, 2022 Posted December 16, 2022 (edited) Hi, This is somewhat hard to tackle and to get 100% certainty, but I have a feeling EMBY hangs a complete linux node running on Docker. Setup: - Intel NUC, 16GB, 512GB SSD, CPU i5 - OS latest Alpine Linux distribution - Emby (latest production version) running in Docker (tried official image, tried Linuxserver.io image) - Running in a headless setup Problem: Runnng Emby in the setup (see above), keeps hanging the Intel NUC so that the NUC in complete unresponsive. No SSH, no Network responses. The server doesn't crash when: 1. Emby container is stopped (tested this for days) 2. Emby container is running but NO ONE connects (tested this for days) The server does crash when: People are watching video and after a while the server just stops responding. (within the same evening) I did memory tests, CPU tests on the NUC, but the hardware seems fine. Question: Can you help and point out ways to investigate this some more?? Edited December 16, 2022 by Marc0
Q-Droid 840 Posted December 16, 2022 Posted December 16, 2022 Where is your media kept? How much free space on the root volume? If it hangs again and you have to restart the server then attach the previous log (embyserver-nnnn.txt), not the latest (embyserver.txt). Might have to go back a log or two to find something. I suspect resource exhaustion, likely storage but will have to see the emby log and maybe the syslog too.
EODCrafter 181 Posted December 16, 2022 Posted December 16, 2022 2 hours ago, Marc0 said: Hi, This is somewhat hard to tackle and to get 100% certainty, but I have a feeling EMBY hangs a complete linux node running on Docker. Setup: - Intel NUC, 16GB, 256GB SSD, CPU i5 - OS latest Alpine Linux distribution - Emby (latest production version) running in Docker (tried official image, tried Linuxserver.io image) - Running in a headless setup Problem: Runnng Emby in the setup (see above), keeps hanging the Intel NUC so that the NUC in complete unresponsive. No SSH, no Network responses. The server doesn't crash when: 1. Emby container is stopped (tested this for days) 2. Emby container is running but NO ONE connects (tested this for days) The server does crash when: People are watching video and after a while the server just stops responding. (within the same evening) I did memory tests, CPU tests on the NUC, but the hardware seems fine. Question: Can you help and point out ways to investigate this some more?? @Lukewill suggest https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/
Solution Marc0 27 Posted December 16, 2022 Author Solution Posted December 16, 2022 (edited) 20 minutes ago, Q-Droid said: Where is your media kept? How much free space on the root volume? If it hangs again and you have to restart the server then attach the previous log (embyserver-nnnn.txt), not the latest (embyserver.txt). Might have to go back a log or two to find something. I suspect resource exhaustion, likely storage but will have to see the emby log and maybe the syslog too. Root volume : /dev/nvme0n1p3 452.9G 8.7G 421.2G 2% / media is kept om 12TB volume Synology 1513+ If it crashes again I will atach this file! Edited December 16, 2022 by Marc0 1 1
Marc0 27 Posted December 24, 2022 Author Posted December 24, 2022 I changed to a Plex setup... no crashes what so ever,... In the logging it seems Emby comes in all endless wait for a synology, where as Plex doesn't
Luke 39008 Posted December 27, 2022 Posted December 27, 2022 On 12/24/2022 at 7:07 AM, Marc0 said: I changed to a Plex setup... no crashes what so ever,... In the logging it seems Emby comes in all endless wait for a synology, where as Plex doesn't Why, wouldn't you prefer a personal media server that is actually personal? 1
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 Yes I do. But I also like one that doesn't crash every 2 hours.
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 Here the logging of two crashes embyserver-63807336382.txt.zip embyserver-63807354622.txt.zip
Q-Droid 840 Posted December 27, 2022 Posted December 27, 2022 You have at least one resource issue - you're reaching the inotify instance limit on your system and it keeps Emby from being able to monitor changes in the library (RTM). The logs also show that something is shutting down the Emby server. It could be Docker or the OS doing it so more logs would be needed. Many of these for your libraries: Quote System.IO.IOException: System.IO.IOException: The configured user limit (128) on the number of inotify instances has been reached, or the per-process limit on the number of open file descriptors has been reached. at System.IO.FileSystemWatcher.StartRaisingEvents() Check/increase the values of: fs.inotify.max_user_instances - increase to a value around 4096 fs.inotify.max_user_watches - no errors from this one but low instances could be masking it. target value of 131,072 if current is lower.
Luke 39008 Posted December 27, 2022 Posted December 27, 2022 You could also try turning off the realtime monitor for each of your emby libraries and then restart the server and see if that helps.
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 (edited) 2 hours ago, Q-Droid said: You have at least one resource issue - you're reaching the inotify instance limit on your system and it keeps Emby from being able to monitor changes in the library (RTM). The logs also show that something is shutting down the Emby server. It could be Docker or the OS doing it so more logs would be needed. Many of these for your libraries: Check/increase the values of: fs.inotify.max_user_instances - increase to a value around 4096 fs.inotify.max_user_watches - no errors from this one but low instances could be masking it. target value of 131,072 if current is lower. Thanks Q-Droid: But How can I change this persistently in a Docker container and not losing it when "watchtower" is auto-updating the image and restarting the container? Or do I have to set the values on the Docker Host? [EDIT : Some testing shows that changing on the HOST, affects the containers.... correct?] Edited December 27, 2022 by Marc0
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 1 hour ago, Luke said: You could also try turning off the realtime monitor for each of your emby libraries and then restart the server and see if that helps. Thanks Luc, I try that as well.... (btw. Plex account is killed again, data was hosted in USA. I thought Swiss.... hate myself that I uploaded my whole meta to USA... stupid boy)
Q-Droid 840 Posted December 27, 2022 Posted December 27, 2022 5 hours ago, Marc0 said: Thanks Q-Droid: But How can I change this persistently in a Docker container and not losing it when "watchtower" is auto-updating the image and restarting the container? Or do I have to set the values on the Docker Host? [EDIT : Some testing shows that changing on the HOST, affects the containers.... correct?] It's a host OS level setting or at the VM if using virtualization, not docker container level.
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 It crashed again. Within a few hours
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 5 minutes ago, Q-Droid said: It's a host OS level setting or at the VM if using virtualization, not docker container level. I had set it on the host. But Emby crashed again.
Marc0 27 Posted December 27, 2022 Author Posted December 27, 2022 3 hours ago, Luke said: Let us know how you get on. Thanks. Hi Luke. Same. Server crashed with 3 hours again. Just out of the blue. No one was watching. I noticed it when I came home.
Happy2Play 9230 Posted December 27, 2022 Posted December 27, 2022 Not really seeing anything in the log at the time it looks like it Gracefully shuts down, not a Crash. 2022-12-22 19:50:38.051 Info Server: http/1.1 Response 204 to 192.168.178.201. Time: 0ms. http://192.168.178.202:8097/Emby/Library/Refresh 2022-12-22 20:06:19.988 Info Server: Stopping HttpListener... 2022-12-22 20:06:19.992 Info Server: HttpListener stopped 2022-12-23 01:04:40.772 Info Server: http/1.0 Response 200 to 94.246.7.88. Time: 0ms. http://xxxxxxxxxxxxxxxxx/Sync/Data?X-Emby-Client=Emby for Windows&X-Emby-Device-Name=DESKTOP-FJ2LCGK&X-Emby-Device-Id=YimSvMKnUOdIKLVaLLVG8WX7nHpyxJuboW9uvglQBo&X-Emby-Client-Version=1.1.464.0&reqformat=json 2022-12-23 01:10:20.327 Info Server: Stopping HttpListener... 2022-12-23 01:10:20.331 Info Server: HttpListener stopped Maybe enable debug logging would show more? 1
Q-Droid 840 Posted December 28, 2022 Posted December 28, 2022 2 hours ago, Happy2Play said: Not really seeing anything in the log at the time it looks like it Gracefully shuts down, not a Crash. 2022-12-22 19:50:38.051 Info Server: http/1.1 Response 204 to 192.168.178.201. Time: 0ms. http://192.168.178.202:8097/Emby/Library/Refresh 2022-12-22 20:06:19.988 Info Server: Stopping HttpListener... 2022-12-22 20:06:19.992 Info Server: HttpListener stopped 2022-12-23 01:04:40.772 Info Server: http/1.0 Response 200 to 94.246.7.88. Time: 0ms. http://xxxxxxxxxxxxxxxxx/Sync/Data?X-Emby-Client=Emby for Windows&X-Emby-Device-Name=DESKTOP-FJ2LCGK&X-Emby-Device-Id=YimSvMKnUOdIKLVaLLVG8WX7nHpyxJuboW9uvglQBo&X-Emby-Client-Version=1.1.464.0&reqformat=json 2022-12-23 01:10:20.327 Info Server: Stopping HttpListener... 2022-12-23 01:10:20.331 Info Server: HttpListener stopped Maybe enable debug logging would show more? Right. The logs posted so far show Emby being shutdown, stopped, not crashed. AFAIK Emby doesn't shut itself down so something on the host appears to be doing this. Without other logs from the host like syslog and logs from Docker (if separate) it's hard to know what might be stopping Emby. 1
Q-Droid 840 Posted December 28, 2022 Posted December 28, 2022 You also appear to be triggering library refreshes from a script or scheduled job. Any reason for this? If you fix RTM then shouldn't need to run manual or scheduled refresh. Quote embyserver-63807336382.txt:2022-12-22 16:15:00.918 Info Server: http/1.1 POST http://192.168.178.202:8097/Emby/Library/Refresh. UserAgent: curl/7.87.0 embyserver-63807336382.txt:2022-12-22 16:15:00.918 Info Server: http/1.1 POST http://192.168.178.202:8097/Emby/Library/Refresh. UserAgent: curl/7.87.0 embyserver-63807336382.txt:2022-12-22 17:15:00.169 Info Server: http/1.1 POST http://192.168.178.202:8097/Emby/Library/Refresh. UserAgent: curl/7.87.0 embyserver-63807336382.txt:2022-12-22 17:15:00.170 Info Server: http/1.1 POST http://192.168.178.202:8097/Emby/Library/Refresh. UserAgent: curl/7.87.0
Marc0 27 Posted December 28, 2022 Author Posted December 28, 2022 4 hours ago, Q-Droid said: You also appear to be triggering library refreshes from a script or scheduled job. Any reason for this? If you fix RTM then shouldn't need to run manual or scheduled refresh. Hi Q-Droid, this is because I sometimes add MP3 manually I downloaded. Then there is no trigger from a "download manager" and the library is not update. I need to trigger it by hand. But you are right, it's nuts to trigger it scheduled every 15 minutes for the "5" mp3 I add in a week. I killed the crontab entries.
Marc0 27 Posted December 28, 2022 Author Posted December 28, 2022 5 hours ago, Q-Droid said: Right. The logs posted so far show Emby being shutdown, stopped, not crashed. AFAIK Emby doesn't shut itself down so something on the host appears to be doing this. Without other logs from the host like syslog and logs from Docker (if separate) it's hard to know what might be stopping Emby. Thanks for helping me out. I really appreciated this... I don't know how to express it other than here in the forum! THANKS! The server "crashed" the NUC again last night. attached is the last logs it wrote. The NUC is not shutdown, but just is unresponsive to connections (it's a headless one). All other (not many) container (like my website) is also unresponsive. The last three days when I had EMBY container complete shutdown, the NUC never up. Within 3 hours of the EMBY container being up, NUC is unresponsive embyserver-63807776412.txt
Marc0 27 Posted December 28, 2022 Author Posted December 28, 2022 7 hours ago, Happy2Play said: Not really seeing anything in the log at the time it looks like it Gracefully shuts down, not a Crash. 2022-12-22 19:50:38.051 Info Server: http/1.1 Response 204 to 192.168.178.201. Time: 0ms. http://192.168.178.202:8097/Emby/Library/Refresh 2022-12-22 20:06:19.988 Info Server: Stopping HttpListener... 2022-12-22 20:06:19.992 Info Server: HttpListener stopped 2022-12-23 01:04:40.772 Info Server: http/1.0 Response 200 to 94.246.7.88. Time: 0ms. http://xxxxxxxxxxxxxxxxx/Sync/Data?X-Emby-Client=Emby for Windows&X-Emby-Device-Name=DESKTOP-FJ2LCGK&X-Emby-Device-Id=YimSvMKnUOdIKLVaLLVG8WX7nHpyxJuboW9uvglQBo&X-Emby-Client-Version=1.1.464.0&reqformat=json 2022-12-23 01:10:20.327 Info Server: Stopping HttpListener... 2022-12-23 01:10:20.331 Info Server: HttpListener stopped Maybe enable debug logging would show more? Thansk you also for helping me out on this... This is so much appreciated!!! I rebooted the NUC and applied "Q-Droid" changes... If it hangs again, I will switch on Debug, and upload here.! Thank you, for your time so far!!
Happy2Play 9230 Posted December 28, 2022 Posted December 28, 2022 Something is gracefully shutting down Emby as shown in the log but hopefully debugging shows more info as currently I don't see any shutdown calls. Spoiler 2022-12-27 22:15:57.466 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Woman King&language=nl&year=2022 2022-12-27 22:20:12.622 Info Server: Stopping HttpListener... 2022-12-27 22:20:12.626 Info Server: HttpListener stopped 2022-12-27 22:20:12.626 Info App: Disposing CoreAppHost 2022-12-27 22:20:12.626 Info App: Disposing LoopUtilEntryPoint 2022-12-27 22:20:12.626 Info App: Disposing SyncNotificationEntryPoint 2022-12-27 22:20:12.627 Info App: Disposing SyncManagerEntryPoint 2022-12-27 22:20:12.627 Info App: DisposeConnection 2022-12-27 22:20:12.627 Info App: Disposing ConnectEntryPoint 2022-12-27 22:20:12.627 Info App: Disposing Notifications 2022-12-27 22:20:12.628 Info App: Disposing EncodingManagerEntryPoint 2022-12-27 22:20:12.628 Info App: Disposing ActivityLogEntryPoint 2022-12-27 22:20:12.632 Info App: Disposing RecordingNotifier 2022-12-27 22:20:12.633 Info App: Disposing UpgradeChannelOptionsEntryPoint 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Marc0 27 Posted December 28, 2022 Author Posted December 28, 2022 1 minute ago, Happy2Play said: Something is gracefully shutting down Emby as shown in the log but hopefully debugging shows more info as currently I don't see any shutdown calls. Reveal hidden contents 2022-12-27 22:15:57.466 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Woman King&language=nl&year=2022 2022-12-27 22:20:12.622 Info Server: Stopping HttpListener... 2022-12-27 22:20:12.626 Info Server: HttpListener stopped 2022-12-27 22:20:12.626 Info App: Disposing CoreAppHost 2022-12-27 22:20:12.626 Info App: Disposing LoopUtilEntryPoint 2022-12-27 22:20:12.626 Info App: Disposing SyncNotificationEntryPoint 2022-12-27 22:20:12.627 Info App: Disposing SyncManagerEntryPoint 2022-12-27 22:20:12.627 Info App: DisposeConnection 2022-12-27 22:20:12.627 Info App: Disposing ConnectEntryPoint 2022-12-27 22:20:12.627 Info App: Disposing Notifications 2022-12-27 22:20:12.628 Info App: Disposing EncodingManagerEntryPoint 2022-12-27 22:20:12.628 Info App: Disposing ActivityLogEntryPoint 2022-12-27 22:20:12.632 Info App: Disposing RecordingNotifier 2022-12-27 22:20:12.633 Info App: Disposing 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Disposing ActivityLogWebSocketListener 2022-12-27 22:20:12.640 Info App: Disposing SessionWebSocketListener 2022-12-27 22:20:12.640 Info App: Disposing ScheduledTasksWebSocketListener 2022-12-27 22:20:12.641 Info App: Disposing SessionInfoWebSocketListener 2022-12-27 22:20:12.641 Info App: Disposing SessionInfosWebSocketListener 2022-12-27 22:20:12.642 Info App: Disposing SessionEventsWebSocketListener 2022-12-27 22:20:12.642 Info App: Disposing EncodingManager 2022-12-27 22:20:12.643 Info App: Disposing ActivityRepository 2022-12-27 22:20:12.643 Info ActivityRepository: DisposeConnection 2022-12-27 22:20:12.643 Info ActivityRepository: PRAGMA analysis_limit=400;PRAGMA optimize 2022-12-27 22:20:12.643 Info ActivityRepository: Closing sqlite connection 2022-12-27 22:20:12.647 Info App: Disposing MediaEncoder 2022-12-27 22:20:12.647 Info App: Disposing SsdpDevicePublisher 2022-12-27 22:20:12.650 Info App: Disposing SsdpCommunicationsServer 2022-12-27 22:20:12.651 Info App: SsdpCommunicationsServer Disposing 4 sendSockets 2022-12-27 22:20:12.651 Info App: SsdpCommunicationsServer disposing sendSocket from 0.0.0.0:1900 2022-12-27 22:20:12.651 Info App: SsdpCommunicationsServer disposing sendSocket from 0.0.0.0:33440 2022-12-27 22:20:12.651 Info App: SsdpCommunicationsServer disposing sendSocket from 172.17.0.5:47426 2022-12-27 22:20:12.651 Info App: SsdpCommunicationsServer disposing sendSocket from 127.0.0.1:54322 2022-12-27 22:20:12.651 Info App: Disposing LiveTvManager 2022-12-27 22:20:12.651 Info App: Disposing SessionManager 2022-12-27 22:20:12.652 Info App: Disposing ProviderManager 2022-12-27 22:20:12.652 Info App: Disposing MediaSourceManager 2022-12-27 22:20:12.653 Info App: Disposing ImageProcessor 2022-12-27 22:20:12.653 Info App: Disposing ProcessManager 2022-12-27 22:20:12.654 Info App: Disposing HttpListenerHost 2022-12-27 22:20:12.654 Info Server: Stopping HttpListener... 2022-12-27 22:20:12.654 Info Server: HttpListener stopped 2022-12-27 22:20:12.654 Info App: Disposing LibraryMonitor 2022-12-27 22:20:12.654 Info App: Disposing AuthenticationRepository 2022-12-27 22:20:12.654 Info AuthenticationRepository: DisposeConnection 2022-12-27 22:20:12.654 Info AuthenticationRepository: PRAGMA analysis_limit=400;PRAGMA optimize 2022-12-27 22:20:12.654 Info AuthenticationRepository: Closing sqlite connection 2022-12-27 22:20:12.659 Info App: Disposing SqliteUserDataRepository 2022-12-27 22:20:12.659 Info SqliteUserDataRepository: DisposeConnection 2022-12-27 22:20:12.659 Info App: Disposing SqliteItemRepository 2022-12-27 22:20:12.659 Info SqliteItemRepository: DisposeConnection 2022-12-27 22:20:12.659 Info SqliteItemRepository: PRAGMA analysis_limit=400;PRAGMA optimize 2022-12-27 22:20:12.662 Info SqliteItemRepository: Closing sqlite connection 2022-12-27 22:20:12.670 Info App: Disposing SqliteDisplayPreferencesRepository 2022-12-27 22:20:12.670 Info SqliteDisplayPreferencesRepository: DisposeConnection 2022-12-27 22:20:12.670 Info SqliteDisplayPreferencesRepository: PRAGMA analysis_limit=400;PRAGMA optimize 2022-12-27 22:20:12.671 Info SqliteDisplayPreferencesRepository: Closing sqlite connection 2022-12-27 22:20:12.671 Info App: Disposing SqliteUserRepository 2022-12-27 22:20:12.671 Info SqliteUserRepository: DisposeConnection 2022-12-27 22:20:12.671 Info SqliteUserRepository: PRAGMA analysis_limit=400;PRAGMA optimize 2022-12-27 22:20:12.671 Info SqliteUserRepository: Closing sqlite connection 2022-12-27 22:20:12.674 Info App: Disposing InstallationManager 2022-12-27 22:20:12.675 Info App: Disposing TaskManager 2022-12-27 22:20:12.676 Info TaskManager: Scan media library: Cancelling 2022-12-27 22:20:12.676 Info App: Disposing MediaMountManager 2022-12-27 22:20:12.721 Info Main: Shutdown complete I changed 3 things: 1. Debug is switched on 2. Stopped triggering scan every 15 min 3. changed to the BETA docker image of EMBY Still no crash, till now..... (don't push your luck now, Marco
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