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There are no subtitles in some movies.


Vladislav_Ca
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Vladislav_Ca

I've been using local library services, and only Emby can offer correct audio transcoding. Unfortunately, I've encountered a problem where some movies don't display subtitles. 
I don't understand what this could be related to. All subtitles are in .srt.
The version of the server I use is 4.7.1.0
I attach the server logs below.

In particular, the problem with subtitles arises in the movie Batman Begins, while in the series Love Death and Robots they are.

The client is installed on my LG TV

I have already purchased a paid subscription, I really like it. The service, but there is a problem with subtitles. Help me solve it, please.

embyserver-63789272970.txt

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Hello Vladislav_Ca,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

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Hi there, can you please go over an example? How are your subtitle files named and organized?

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Vladislav_Ca
1 minute ago, Luke said:

Hi there, can you please go over an example? How are your subtitle files named and organized?

Spoiler

Text #1
ID                          : 13
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 19 min
Bit rate                    : 78 b/s
Count of elements           : 1401
Stream size                 : 80.2 KiB (0%)
Title                       : Full, Blu-Ray
Language                    : Russian
Default                     : No
Forced                      : No

Text #2
ID                          : 14
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 9 min
Bit rate                    : 86 b/s
Count of elements           : 1380
Stream size                 : 82.6 KiB (0%)
Title                       : Full, R5
Language                    : Russian
Default                     : No
Forced                      : No

Text #3
ID                          : 15
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 9 min
Bit rate                    : 83 b/s
Count of elements           : 1400
Stream size                 : 79.9 KiB (0%)
Title                       : Full, v.3
Language                    : Russian
Default                     : No
Forced                      : No

Text #4
ID                          : 16
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 11 min
Bit rate                    : 87 b/s
Count of elements           : 1452
Stream size                 : 84.4 KiB (0%)
Title                       : Full, voronine
Language                    : Russian
Default                     : No
Forced                      : No

Text #5
ID                          : 17
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 11 min
Bit rate                    : 92 b/s
Count of elements           : 1525
Stream size                 : 89.1 KiB (0%)
Title                       : SDH, voronine
Language                    : Russian
Default                     : No
Forced                      : No

Text #6
ID                          : 18
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 9 min
Bit rate                    : 51 b/s
Count of elements           : 1377
Stream size                 : 49.3 KiB (0%)
Title                       : Full
Language                    : English
Default                     : No
Forced                      : No

Text #7
ID                          : 19
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 2 h 19 min
Bit rate                    : 51 b/s
Count of elements           : 1473
Stream size                 : 52.7 KiB (0%)
Title                       : SDH
Language                    : English
Default                     : No
Forced                      : No

The subtitles are inside the .mkv in all cases

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Vladislav_Ca

I also noticed that when playing movies, my C drive is almost 35gb full. Is this normal?
Path C:\Users\masle\AppData\Roaming\Emby-Server

15 minutes ago, Luke said:

Hi there, can you please go over an example? How are your subtitle files named and organized?

 

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Vladislav_Ca

I think it will be important to note one more point. when I start the series, it turns on instantly, and in the player itself on my TV, I see the exact time at which the movie is currently playing. But if I turn on the movie, it starts playing, but there is a loading circle in the middle of the screen, and the fact that the movie was launched is not displayed in the dashboard itself in the Emby. But it is enough to press the central button of the remote control, as the movie is reset to the beginning, and it starts to be displayed in the dashboard, but I don’t see the time line on the player itself, it is incorrect. I would like record video about it, and upload to YT. It is possible?

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5 hours ago, Vladislav_Ca said:

I also noticed that when playing movies, my C drive is almost 35gb full. Is this normal?
Path C:\Users\masle\AppData\Roaming\Emby-Server

 

What subfolders are using the most space?

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Vladislav_Ca
12 minutes ago, Luke said:

Какие подпапки занимают больше всего места?

transcoding-temp

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Vladislav_Ca

I tried to install the beta version of the server. This solved the problem with downloading the movie, and syncing it to dashboard. Subtitles still do not work, but if you use a third-party plugin and download them separately, they are shown in most cases. Of course, I would like subtitles to work without external help

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  • 1 month later...

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