EVDEADSHOT 2 Posted May 23, 2022 Posted May 23, 2022 Hey guys, I was previously able to connect remotely, I have upgraded my phone in the last 6 months, but I was sure I'd connected since then. In any case; - ports forwarded on router. - remote connections enabled in emby settings. - installed port mapper plugin / restarted. - toggled port mapping on and off / restarted. Still no dice. Any ideas? The log is empty during the periods on mobile / off WiFi, no attempted connections logged. Screenshots attached.
edvinmorales@hotmail.com 5 Posted May 23, 2022 Posted May 23, 2022 I got the same issue, i done almost everything i can, i think it has to do with the new update they released, becuase it was working like 3 days ago, i would uninstall port mapper plugin tho.
EVDEADSHOT 2 Posted May 31, 2022 Author Posted May 31, 2022 21 minutes ago, Luke said: Are you still having an issue with this? Hey Luke, At work at the moment so I can't test anything on network, but yeah still unable to connect remotely.
Luke 38528 Posted May 31, 2022 Posted May 31, 2022 1 minute ago, EVDEADSHOT said: Hey Luke, At work at the moment so I can't test anything on network, but yeah still unable to connect remotely. OK, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !
EVDEADSHOT 2 Posted June 1, 2022 Author Posted June 1, 2022 (edited) 11 hours ago, Luke said: OK, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Hey Luke, Thanks for that. I skipped straight to external connection troubleshooting because everything works on-network. There's only 2 suggestions for external, port forwarding and external address testing. Port forwarding was already in effect. Tested my external address per your instructions however, and I can't reach it. Edit; Static IP still active. Router firewall not blocking. I'll check the machine. Edited June 1, 2022 by EVDEADSHOT
Luke 38528 Posted June 1, 2022 Posted June 1, 2022 Quote Port forwarding was already in effect. What exactly did you setup?
EVDEADSHOT 2 Posted June 2, 2022 Author Posted June 2, 2022 11 hours ago, Luke said: What exactly did you setup? Hey mate, see screens attached in OP. These port forwarding settings have been active since I first set it up. Remote connection has been working with these settings up until recently, no changes were made to the setup.
Luke 38528 Posted June 15, 2022 Posted June 15, 2022 @EVDEADSHOT OK, @cayars can jump on with you and take a look at what's going on. Thanks !
Carlo 4460 Posted June 17, 2022 Posted June 17, 2022 On 6/2/2022 at 12:35 AM, EVDEADSHOT said: Remote connection has been working with these settings up until recently, no changes were made to the setup. I sent you a PM to see if I can help you remotely. We should be able to determine the source of the problem pretty quickly. Carlo
provokaz 0 Posted June 17, 2022 Posted June 17, 2022 Lemme know if you guys find a fix mine is doing the same thing. Just randomly happen everything is port forwarded nothing changed on my router/modem/pc. Just one day the server updated and poof remote connections didn't work anymore
EVDEADSHOT 2 Posted June 17, 2022 Author Posted June 17, 2022 8 hours ago, cayars said: I sent you a PM to see if I can help you remotely. We should be able to determine the source of the problem pretty quickly. Carlo Thanks bro I'll get onto it shortly.
EVDEADSHOT 2 Posted June 17, 2022 Author Posted June 17, 2022 23 minutes ago, provokaz said: Lemme know if you guys find a fix mine is doing the same thing. Just randomly happen everything is port forwarded nothing changed on my router/modem/pc. Just one day the server updated and poof remote connections didn't work anymore I found out by accident last night that mine is working again. I don't know how it happened. Check yours, if it's still no good maybe chat with @cayars and see if he can help you remotely.
Carlo 4460 Posted June 18, 2022 Posted June 18, 2022 Something I was just thinking of. It's quite possible your ISP gave you a new IP address that took a bit of time updating? If that happens to be the case a DDNS address and update script is an ideal way to fix that.
provokaz 0 Posted June 18, 2022 Posted June 18, 2022 I'll check it out in a few, it's been down for about 2 weeks now. Just adopted a dog so been to busy to tinker haha. Thanks for any ideas/help
EVDEADSHOT 2 Posted June 18, 2022 Author Posted June 18, 2022 Just now, provokaz said: I'll check it out in a few, it's been down for about 2 weeks now. Just adopted a dog so been to busy to tinker haha. Thanks for any ideas/help Yeah mine was out for at least a couple of months. I actually didn't tinker with anything, other than the usual restart / reset / power cycle and network troubleshooting. Which all amounted to nothing anyway. But yesterday I opened emby on my mobile by accident and it just happened to load my library straight up. The only explanation I have is possibly something at my ISP that I haven't been made aware of. I raised a tech support ticket and honestly the consultant was useless. 3 consultants later they still had no idea. One of them even tried to tell me they don't offer a static IP. Then she asks me "so, you want us to give you an IP is that right". I said forget it just escalate my shit to someone who has a clue because I'm at work and I don't have time for this. Never heard anything back. But suddenly I have remote access again.
provokaz 0 Posted June 18, 2022 Posted June 18, 2022 (edited) wish mine would do that, I've tried a ddns script still nothing. i would completely reinstall emby but i just dont feel like setting up everyone's accounts again and all that crap works for lan so i guess works for me but any extended family get's shafted haha. edit: i've even checked ports are open on all pc's(just to make sure) and i the port forwarded to the server. i just get failed to connect nearly instantly. shrug haha, i just want to take a guess that the entire server has to be reinstalled maybe something went wrong with an update something got corrupted maybe? idk lol edit2: changed my DNS to google and it works lol. Edited June 18, 2022 by provokaz
RolandRock 0 Posted June 19, 2022 Posted June 19, 2022 Hi, I just started having the same issue recently. Tried restarting everything, adding the port forwarding manually, nothing seems to work. Initially it just wasn't allowing remote connections, but now I can't even connect using other devices on the same network. I'm seeing a bunch of errors in the logs that may be related? 2022-06-17 09:55:43.131 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.141 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.142 Error PortMapper: Error in GetSpecificMappingAsync *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2022-06-17 09:55:43.150 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.151 Error PortMapper: Error in DeletePortMap *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2022-06-17 09:55:43.182 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.183 Error PortMapper: Error creating port map *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMapInternal(Mapping mapping, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2022-06-17 09:55:43.217 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.222 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.222 Error PortMapper: Error in GetSpecificMappingAsync *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync(Protocol protocol, Int32 publicPort, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2022-06-17 09:55:43.226 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.227 Error PortMapper: Error in DeletePortMap *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>714</errorCode> <errorDescription>NoSuchEntryInArray</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.DeletePortMap(Mapping mapping, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2022-06-17 09:55:43.257 Error HttpClient: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> 2022-06-17 09:55:43.257 Error PortMapper: Error creating port map *** Error Report *** Version: 4.7.2.0 Command line: C:\Users\rolan\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/rolan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\rolan\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\rolan\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <s:Body> <s:Fault> <faultcode>s:Client</faultcode> <faultstring>UPnPError</faultstring> <detail> <UPnPError xmlns="urn:schemas-upnp-org:control-1-0"> <errorCode>402</errorCode> <errorDescription>PAL_UPNP_SOAP_E_INVALID_ARGS</errorDescription> </UPnPError> </detail> </s:Fault> </s:Body> </s:Envelope> at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMapInternal(Mapping mapping, CancellationToken cancellationToken) at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping, CancellationToken cancellationToken) at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext()
Luke 38528 Posted July 2, 2022 Posted July 2, 2022 Hi @RolandRock are you still having an issue with this? I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !
RolandRock 0 Posted July 2, 2022 Posted July 2, 2022 Ah, shoot, I forgot to post an update, sorry - it turned out a firewall rule somehow got turned on that was blocking emby. Weird that it did, but I assume that's not something that could have been caused by Emby itself.
Luke 38528 Posted July 3, 2022 Posted July 3, 2022 2 hours ago, RolandRock said: Ah, shoot, I forgot to post an update, sorry - it turned out a firewall rule somehow got turned on that was blocking emby. Weird that it did, but I assume that's not something that could have been caused by Emby itself. At some point windows firewall may have prompted you to allow emby and you may have accidentally rejected it. I've done it before myself so it's understandable. Anyway thanks for the feedback.
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