Jump to content

Upgraded to New Hard Drive Now Remote Users Can't Connect


JsinFate
 Share

Recommended Posts

I noticed in your original log the 4.6.7 version was trying to load some 4.7 DLLs.  That tells me you most likely had two 2 servers running at the same time on the same ports and one was reading information from the other.  To setup a portable version of Emby with a system already running Emby, you want to shut down the existing version, install the portable version, load it, change the ports and close. Now both use different ports and can both be starting and running.

You could try this.  Uninstall PIA and reboot computer. Don't skip that reboot part. Now reinstall PIA, turn on split tunnel and add only the portable version of Emby.
Test, if that works
Add you existing/normal Emby and test.
That normally fixes this from what I've seen.

 

Link to comment
Share on other sites

1 minute ago, cayars said:

I noticed in your original log the 4.6.7 version was trying to load some 4.7 DLLs. 

 

That just means he was rolling back and forth between the two versions. Normally we discourage that but I don't think it impacts this particular issue.

Link to comment
Share on other sites

JsinFate
2 minutes ago, cayars said:

I noticed in your original log the 4.6.7 version was trying to load some 4.7 DLLs.  That tells me you most likely had two 2 servers running at the same time on the same ports and one was reading information from the other.  To setup a portable version of Emby with a system already running Emby, you want to shut down the existing version, install the portable version, load it, change the ports and close. Now both use different ports and can both be starting and running.

You could try this.  Uninstall PIA and reboot computer. Don't skip that reboot part. Now reinstall PIA, turn on split tunnel and add only the portable version of Emby.
Test, if that works
Add you existing/normal Emby and test.
That normally fixes this from what I've seen.

 

Yes that probably happened when I ran the portable version while my normal Emby version was currently running. I had to shut them both down then run the portable version to go through the set up and specify a different port to use than my current version.

I can try doing that after I am off work, which is soon.

Link to comment
Share on other sites

Great, let us know how you get on. Thanks.

Link to comment
Share on other sites

16 minutes ago, JsinFate said:

Yes that probably happened when I ran the portable version while my normal Emby version was currently running. I had to shut them both down then run the portable version to go through the set up and specify a different port to use than my current version.

I can try doing that after I am off work, which is soon.

I'm with Luke not thinking it's an issue affecting us.  I just saw it and thought I'd comment so you can avoid this in the future.
Looking forward to see how your tests go after dinner. :)

Link to comment
Share on other sites

JsinFate

Unfortunately, that did not change anything.

The portable version still shows my VPN IP address while my normal Emby version is correctly bypassing my VPN.

Here is my portable Emby log.

embyserver.txt

Link to comment
Share on other sites

Can you try this?

https://www.dropbox.com/s/a5znc1g8g3cqbt7/embyserver-win-x64-4.7.1.0.7z?dl=0

It's 4.7.1 built with the .net 3.1 runtime instead of 6.0. This I think will make it like the 4.6 server because there haven't really been any other changes that would impact the networking layer. This is just a test of course, because we're sticking with 6.0.

But I'd like to know the results and then after that I can give you a way to resolve it with the official 4.7.1 build. Thanks.

Link to comment
Share on other sites

You can just unzip this over the top of your existing 4.7.1 portable. Thanks.

Link to comment
Share on other sites

JsinFate
Posted (edited)
14 hours ago, Luke said:

You can just unzip this over the top of your existing 4.7.1 portable. Thanks.

That seemed to resolve it! I closed, restarted the Emby portable multiple times and after I removed the old entry in my bypass list and added the this version it bypasses the VPN as it is supposed to do.

image.png.5a0b1fdcca13f4e3b447f2c1ba56871f.png

 

embyserver.txt

Edited by JsinFate
Link to comment
Share on other sites

OK now you can go back to the normal install and then just customize your remote address in Emby Server network settings.

That's a last resort because you'll have to make sure to remember that you did that and keep the value up to date if your remote ip changes.

Link to comment
Share on other sites

JsinFate
7 minutes ago, Luke said:

OK now you can go back to the normal install and then just customize your remote address in Emby Server network settings.

That's a last resort because you'll have to make sure to remember that you did that and keep the value up to date if your remote ip changes.

I don't understand, in the installed version 4.6 where do I go to change my IP address?

Link to comment
Share on other sites

JsinFate
13 minutes ago, Luke said:

Yes.

Once I specify my actual IP address here, will upgrading corrupt anything in my current version?

Link to comment
Share on other sites

Going forwards by itself will be fine, it's the going back and forth that we don't' really test or have answers for.

Link to comment
Share on other sites

JsinFate

Okay so if my head has this straight, I can upgrade Emby but just specify my IP address and that should resolve my bypass VPN issue?

 

Link to comment
Share on other sites

JsinFate
8 minutes ago, Luke said:

Yes.

Awesome. Out of curiosity, do you know why the .NET versions made such a difference?

Link to comment
Share on other sites

3 hours ago, JsinFate said:

Awesome. Out of curiosity, do you know why the .NET versions made such a difference?

I don't know yet, sorry.

Link to comment
Share on other sites

JsinFate
2 minutes ago, Luke said:

I don't know yet, sorry.

That's fine, just my own curiousness. I really appreciate you hanging in there with me.

I will upgrade later today and add my IP address manually, but as a precaution I'm backing up my entire Emby folder.

  • Thanks 1
Link to comment
Share on other sites

Let us know how that goes. Thanks.

Link to comment
Share on other sites

JsinFate

I finally had the time (and courage) to try to update so I clicked the Update Now link on the Dashboard. I rebooted and re-opened Emby and I was still at the same version number.

I have rebooted the server multiple times from within Emby and from the icon. I even shutdown completely shut it down and I still see "Please restart the server to finish applying updates."

I downloaded the installer and tried to install and get the following error.

image.jpeg.4a70ac040750fb36adfadb0c1dd84d29.jpeg

server-install.log embyserver.txt

Link to comment
Share on other sites

Something is holding a lock on the servers system folder. Try shutting down emby server and making sure you don't have the folder open in windows explorer.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...