dadofhgnadn 11 Posted April 17, 2022 Posted April 17, 2022 So I'm at a friend's house and I'm having some playback problems. Some media fails. Emby attempts to play, closes the Emby App and then the Samsung changes to live TV (Xfinity in this case). I can play those files on the android app without issues. Another thing, I run Emby and Plex on my server, serving the same files. So I installed Plex on the Samsung TV and the very dame media also has playback issues.
Luke 40086 Posted April 17, 2022 Posted April 17, 2022 Hi there, yes can we please look at an example? Thanks!
dadofhgnadn 11 Posted April 17, 2022 Author Posted April 17, 2022 (edited) We have since left our friends. The model number is un50mu6070f the rest I am unsure of. My wife's friend is not very tech friendly, so asking her to supply the remainder of that information would be unfruitful. Though I will try. As far as an example, most are at least a Gigabyte in size. How do I get that to you? Emby Server Ver: 4.6.70. I will gladly give you access. Servant S03E01 and Coda. Thanks! Edited April 17, 2022 by dadofhgnadn
FrostByte 5257 Posted April 17, 2022 Posted April 17, 2022 Can you provide server and transcode logs? Maybe the media info from the details page on the server for what was playing? It really could be a number of things, but without more information on what you were attempting it's hard to guess what the problem is.
dadofhgnadn 11 Posted April 17, 2022 Author Posted April 17, 2022 (edited) I will get you the logs. Thanks! Edited April 17, 2022 by dadofhgnadn 1
Mric 6 Posted October 6, 2022 Posted October 6, 2022 Hello I have same problem on my Samsung TV At beginning I think that was server problem (Mac Mini M1) but I have no problem on my Xiaomi Box (for example) Does my file (attached file) help you to understand problem ? embyserver-63800601286.txt
FrostByte 5257 Posted October 6, 2022 Posted October 6, 2022 Were there any transcode or remux logs created at the same time?
Luke 40086 Posted October 6, 2022 Posted October 6, 2022 8 hours ago, Mric said: Hello I have same problem on my Samsung TV At beginning I think that was server problem (Mac Mini M1) but I have no problem on my Xiaomi Box (for example) Does my file (attached file) help you to understand problem ? embyserver-63800601286.txt 264.7 kB · 2 downloads Hi, can you please describe the issue that you're having?
Mric 6 Posted October 6, 2022 Posted October 6, 2022 When I watch a movie, sometime my movie pass from 2Mn00 to 2mn02 ... Like a little jump ... (Sorry for my english ) At beginning I think it was server or my disk (I have 4 disk USB-C on my Mac server) but, When I watch on my Macbook Pro or anything else, I have not this problem. I have 2 Samsung TV at home, and on other house 4 Samsung TV and same problem.
FrostByte 5257 Posted October 6, 2022 Posted October 6, 2022 5 hours ago, Mric said: Where are they ? in ffmpeg log ? If there were any, they would be in the same location you got the server logs By chance, did you check SFN to see if it was Direct Playing or Transcoding?
Mric 6 Posted October 11, 2022 Posted October 11, 2022 (edited) On 10/6/2022 at 11:48 PM, FrostByte said: If there were any, they would be in the same location you got the server logs By chance, did you check SFN to see if it was Direct Playing or Transcoding? Direct Yesterday same problem now on Amazon fire stick I saw this log "Hardware detection" too, I don't know if it's important ? embyserver-63801035551.txt hardware_detection-63801035618.txt ffmpeg-directstream-bb7fc96e-51ac-4810-aa0e-f8a5906adea4_1.txt Edited October 11, 2022 by Mric ffmpeg log :)
FrostByte 5257 Posted October 11, 2022 Posted October 11, 2022 I'm not seeing any playback form the Samsung app in your logs. Maybe one of the devs can help.
Mric 6 Posted October 11, 2022 Posted October 11, 2022 No, Yesterday I have problem on Firestick (sorry I put it on Samsung Problem ..)
Luke 40086 Posted October 11, 2022 Posted October 11, 2022 13 hours ago, Mric said: Direct Yesterday same problem now on Amazon fire stick I saw this log "Hardware detection" too, I don't know if it's important ? embyserver-63801035551.txt 5.52 MB · 1 download hardware_detection-63801035618.txt 123.23 kB · 0 downloads ffmpeg-directstream-bb7fc96e-51ac-4810-aa0e-f8a5906adea4_1.txt 368.91 kB · 1 download Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks.
Mric 6 Posted October 14, 2022 Posted October 14, 2022 (edited) So i tested this morning on Samsung TV : Problem (Ethernet) - 1.2.6 version, tested on 2 Samsung TV (same problem) - Reinstalled 2 time same problem ... Google Chrome on my Mac : OK (Wifi) Mibox S ( Android) : Ok (Wifi) I Can't test Firestik on this morning my wife is sleeping Do you want log ? (Just tell me, what log you want ? ) Edited October 14, 2022 by Mric
Luke 40086 Posted October 17, 2022 Posted October 17, 2022 On 10/13/2022 at 11:27 PM, Mric said: So i tested this morning on Samsung TV : Problem (Ethernet) - 1.2.6 version, tested on 2 Samsung TV (same problem) - Reinstalled 2 time same problem ... Google Chrome on my Mac : OK (Wifi) Mibox S ( Android) : Ok (Wifi) I Can't test Firestik on this morning my wife is sleeping Do you want log ? (Just tell me, what log you want ? ) @Mric are we talking about our android/fire tv app or Samsung? Because first you mentioned firestick, but now you're saying 1.2.6 which is the Samsung app version.
Mric 6 Posted October 17, 2022 Posted October 17, 2022 I tested on many setup : On Samsung TV 1.2.6, I have Problem On Firestick, Problem too Google chrome (Mac OS) : OK Mibox S (Android) : OK
Luke 40086 Posted October 17, 2022 Posted October 17, 2022 Regarding the fire stick. Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks.
DiMalta 0 Posted October 26, 2022 Posted October 26, 2022 (edited) error sorry Edited October 26, 2022 by DiMalta
Mric 6 Posted October 26, 2022 Posted October 26, 2022 Hello, still same problem on Samsung TV I will test later on Firestick embyserver.txt
Alternative311 1 Posted November 24, 2022 Posted November 24, 2022 Hello so found this thread and found the same issue with Samsung TV at another persons house. Hope these logs Help. It will show on the server as it started a movie, then never play on the TV. Giving a playback error several seconds later. Other TV's/PC's it works fine. embyserver (2).txtffmpeg-transcode-f3664ff7-4c58-409b-8e85-b0a731e64ad7_1.txt
Mric 6 Posted December 27, 2022 Posted December 27, 2022 @Luke I found the problem : you're right ... If I download Emby App on Samsung (US) Store, I have problem (not updated) If I install via USB stick, everything is ok (but I have to update every month ?), it's a problem for me because I have installed it on every Samsung TV (4 TV) on a apartment that I rent Have you solution, for don't re-install every month ?
Luke 40086 Posted December 27, 2022 Posted December 27, 2022 We have an update in Samsung review. Hopefully it will be released soon.
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