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Samsung TV issues


dadofhgnadn
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dadofhgnadn

So I'm at a friend's house and I'm having some playback problems. Some media fails. Emby attempts to play, closes the Emby App and then the Samsung changes to live TV (Xfinity in this case). I can play those files on the android app without issues. 

Another thing, I run Emby and Plex on my server, serving the same files. So I installed Plex on the Samsung TV and the very dame media also has playback issues. 

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Hi there, yes can we please look at an example? Thanks!

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dadofhgnadn
Posted (edited)

We have since left our friends. The model number is un50mu6070f the rest I am unsure of. My wife's friend is not very tech friendly, so asking her to supply the remainder of that information would be unfruitful. Though I will try.  As far as an example, most are at least a Gigabyte in size. How do I get that to you? Emby Server Ver: 4.6.70. I will gladly give you access. Servant S03E01 and Coda.

 

Thanks! 

Edited by dadofhgnadn
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FrostByte

Can you provide server and transcode logs?  Maybe the media info from the details page on the server for what was playing?  It really could be a number of things, but without more information on what you were attempting it's hard to guess what the problem is.

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dadofhgnadn
Posted (edited)

I will get you the logs.

 

Thanks! 

Edited by dadofhgnadn
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  • 5 months later...

Hello

I have same problem on my Samsung TV :) At beginning I think that was server problem (Mac Mini M1) but I have no problem on my Xiaomi Box (for example)
Does my file (attached file)  help you to understand problem ? 

 

embyserver-63800601286.txt

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FrostByte

Were there any transcode or remux logs created at the same time?

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8 hours ago, Mric said:

Hello

I have same problem on my Samsung TV :) At beginning I think that was server problem (Mac Mini M1) but I have no problem on my Xiaomi Box (for example)
Does my file (attached file)  help you to understand problem ? 

 

embyserver-63800601286.txt 264.7 kB · 2 downloads

Hi, can you please describe the issue that you're having?

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When I watch a movie, sometime my movie pass from 2Mn00 to 2mn02 ... Like a little jump ... (Sorry for my english 😅)

At beginning I think it was server or my disk (I have 4 disk USB-C on my Mac server) but, When I watch on my Macbook Pro or anything else, I have not this problem.
I have 2 Samsung TV at home, and on other house 4 Samsung TV and same problem.

 

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FrostByte
5 hours ago, Mric said:

Where are they ? in ffmpeg log ?

If there were any, they would be in the same location you got the server logs

By chance, did you check SFN to see if it was Direct Playing or Transcoding?

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On 10/6/2022 at 11:48 PM, FrostByte said:

If there were any, they would be in the same location you got the server logs

By chance, did you check SFN to see if it was Direct Playing or Transcoding?

Direct

Yesterday same problem now on Amazon fire stick 🤨
I saw this log "Hardware detection" too, I don't know if it's important ? 

embyserver-63801035551.txt hardware_detection-63801035618.txt

ffmpeg-directstream-bb7fc96e-51ac-4810-aa0e-f8a5906adea4_1.txt

Edited by Mric
ffmpeg log :)
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FrostByte

I'm not seeing any playback form the Samsung app in your logs.

Maybe one of the devs can help.

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13 hours ago, Mric said:

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

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So i tested this morning on

Samsung TV : Problem (Ethernet) - 1.2.6 version, tested on 2 Samsung TV (same problem) - Reinstalled 2 time same problem ... 
Google Chrome on my Mac : OK (Wifi)
Mibox S ( Android) : Ok (Wifi)

I Can't test Firestik on this morning my wife is sleeping 😅

Do you want log ? (Just tell me, what log you want ? :) ) 

Edited by Mric
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On 10/13/2022 at 11:27 PM, Mric said:

So i tested this morning on

Samsung TV : Problem (Ethernet) - 1.2.6 version, tested on 2 Samsung TV (same problem) - Reinstalled 2 time same problem ... 
Google Chrome on my Mac : OK (Wifi)
Mibox S ( Android) : Ok (Wifi)

I Can't test Firestik on this morning my wife is sleeping 😅

Do you want log ? (Just tell me, what log you want ? :) ) 

@Mric are we talking about our android/fire tv app or Samsung? Because first you mentioned firestick, but now you're saying 1.2.6 which is the Samsung app version.

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I tested on many setup : 

On Samsung TV 1.2.6, I have Problem
On Firestick, Problem too
Google chrome (Mac OS)  : OK
Mibox S (Android) : OK 

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  • 2 weeks later...
  • 5 weeks later...
Alternative311

Hello so found this thread and found the same issue with Samsung TV at another persons house. Hope these logs Help. It will show on the server as it started a movie, then never play on the TV. Giving a playback error several seconds later. Other TV's/PC's it works fine.

embyserver (2).txtffmpeg-transcode-f3664ff7-4c58-409b-8e85-b0a731e64ad7_1.txt

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