kaledi 32 Posted July 31, 2021 Share Posted July 31, 2021 I have the latest version of Emby server on a Synology NAS DSM 7. Migration from DSM 6.2 went fine. Libraries are fine, except music and photo libraries. With the music library no music is shown except when I go the folders view and then I can navigate to different albums and the meta data appears to be correct for the music. For photos, which are all jpeg, nothing shows regardless of library refresh. For both, I've checked that the internal user 'emby' has access rights to the respective shared folders. Any suggestions? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 1, 2021 Share Posted August 1, 2021 What version of Emby Server did you have installed on DSM 6? Link to comment Share on other sites More sharing options...
kaledi 32 Posted August 3, 2021 Author Share Posted August 3, 2021 4.6.4 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 4, 2021 Share Posted August 4, 2021 Hi, if you look at the library menu at your music and photo libraries what type does it say under it? Does it say "Mixed Content" on either? Link to comment Share on other sites More sharing options...
kaledi 32 Posted August 4, 2021 Author Share Posted August 4, 2021 No, the photos library says 'Home Videos and Photos' and the Music library says Music Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 5, 2021 Share Posted August 5, 2021 Have you done a full library scan yet? Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 6, 2021 Share Posted August 6, 2021 @kaledi ? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 14, 2021 Share Posted August 14, 2021 It seems that i have the same problem. I have 2 shared folders on my Synology (both have access) and since DSM 7, Photos are not recognized/scanned. Scanning begins immediately for the Video folder but does nothing for the Photo folder. I triple checked access on this shared folder (Photo) in synology but still it doesn't recognize or can access the content. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 14, 2021 Share Posted August 14, 2021 6 minutes ago, Gulan said: It seems that i have the same problem. I have 2 shared folders on my Synology (both have access) and since DSM 7, Photos are not recognized/scanned. Scanning begins immediately for the Video folder but does nothing for the Photo folder. I triple checked access on this shared folder (Photo) in synology but still it doesn't recognize or can access the content. Can you scan this library then upload your server log when it finishes so we can take a look? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 14, 2021 Share Posted August 14, 2021 here it is embyserver.txt Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 14, 2021 Share Posted August 14, 2021 It's loading other years but has a problem with Access to the path '/volume1/Photo/2021' is denied. There could be others as well but I saw this one in the logs. Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 14, 2021 Share Posted August 14, 2021 I don't see it. Enabled debug logging Check after 16:42 (there I started scanning the Photo library) embyserver (1).txt Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 14, 2021 Share Posted August 14, 2021 2021-08-14 13:41:14.360 Error Server: Error processing request *** Error Report *** Version: 4.6.4.0 Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -updatepackage emby-server-synology7_{version}_x86_64.spk Operating system: Linux version 4.4.180+ (root@build13) (gcc version 7.5.0 (GCC) ) #41890 SMP Thu Jul 15 03:37:40 CST 2021 Framework: .NET Core 3.1.13 OS/Process: x64/x64 Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 2 Data path: /var/packages/EmbyServer/var Application path: /volume1/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Photo/2021' is denied. Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 14, 2021 Share Posted August 14, 2021 (edited) 7 minutes ago, cayars said: 2021-08-14 13:41:14.360 Error Server: Error processing request *** Error Report *** Version: 4.6.4.0 Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -updatepackage emby-server-synology7_{version}_x86_64.spk Operating system: Linux version 4.4.180+ (root@build13) (gcc version 7.5.0 (GCC) ) #41890 SMP Thu Jul 15 03:37:40 CST 2021 Framework: .NET Core 3.1.13 OS/Process: x64/x64 Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 2 Data path: /var/packages/EmbyServer/var Application path: /volume1/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Photo/2021' is denied. Ok but I changed access on the individual folders after that. Look after 16:42 where i did my scan again. Edited August 14, 2021 by Gulan Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 14, 2021 Share Posted August 14, 2021 3 hours ago, Gulan said: Ok but I changed access on the individual folders after that. Look after 16:42 where i did my scan again. And what happened after that? What do you see when browsing the library in the emby web app? What formats are the photos? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 15, 2021 Share Posted August 15, 2021 17 hours ago, Luke said: And what happened after that? What do you see when browsing the library in the emby web app? What formats are the photos? Nothing: the library is empty. You don't see a progress bar calculating like with the Video's of the other folder. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 15, 2021 Share Posted August 15, 2021 We still need the answer to what @Luke asked. What format are these photos? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 15, 2021 Share Posted August 15, 2021 3 minutes ago, cayars said: We still need the answer to what @Luke asked. What format are these photos? Formats are plain jpg. This shared folder (Photo) wasn't a problem in DSM6 for Emby, so I don't know what happened now in DSM7. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 15, 2021 Share Posted August 15, 2021 If you want to do a remote session I'd be happy to take a look with you to see if we can figure this out. Send me a PM if you would like to do this. Link to comment Share on other sites More sharing options...
Luke 37064 Posted August 15, 2021 Share Posted August 15, 2021 How many emby libraries have you created and what folder paths did you add to each one? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 16, 2021 Share Posted August 16, 2021 (edited) 13 hours ago, Luke said: How many emby libraries have you created and what folder paths did you add to each one? I have a Movies: (/volume1/Nasmedia/Films en Series/Films) I have a TV Series (/volume1/Nasmedia/Films en Series/Series) I have a Home Videos & Photos which uses /volume1/Photo /volume1/Video Red = Shared folder All are ok except Photo. Edited August 16, 2021 by Gulan Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 16, 2021 Share Posted August 16, 2021 Is /volume1/Photo or /volume1/Video added to any other lib? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 16, 2021 Share Posted August 16, 2021 3 minutes ago, cayars said: Is /volume1/Photo or /volume1/Video added to any other lib? No Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 16, 2021 Share Posted August 16, 2021 Have you fixed the permission problem yet? Link to comment Share on other sites More sharing options...
Gulan 0 Posted August 17, 2021 Share Posted August 17, 2021 (edited) 16 hours ago, cayars said: Have you fixed the permission problem yet? No, I don't have proof it is a permission problem. I checked all access several times for the shared folder and the subfolders. Edited August 17, 2021 by Gulan Link to comment Share on other sites More sharing options...
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