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OK we're looking into it. Thanks.

@WordenkimOK let's ask this way. What Emby software do you have installed? Do you have Emby Server installed?

HI, we're looking into it. Thanks.

Strange. Are you still having an issue with this?

OK I would try using the Identify feature on those and see if that helps pull in the metadata. Thanks.

I'm asking questions to try and learn more about the problem. We have several Asustor models in-house for testing but we don't have every single model, so therefore these questions are necessary. Did the installation complete successfully? Thanks !

Hi there, please attach the complete emby server and ffmpeg log files. Thanks.

Hi, the 4.9 server supports a Name param.

Did the installation complete?

HI, are you pressing it mulitple times?

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

The server detects supported graphics cards for hardware transcoding features.

Please attach the information requested in how to report a media playback issue. Thanks!

We can look at supporting that as a home screen section.

Perfect! That was the solution for two new users. Both were sorta stuck in that loop and it resolved that issue for both users. Thank-you so much. Brilliant. I also watched the process for installing the Emby app on an Android TV that was attached to an RV using Starlink for Internet access. QR code instead of passwords was very helpful - no passwords to muck up. It worked flawlessly! I'm so impressed. Well done. Mostly I don't expect this kinda stuff to work. Very cool folks, very cool indeed. Thanks so much.

it started out of nowhere*

https://github.com/MediaBrowser/Emby.Releases/releases/download/4.9.1.3/emby-server-asustor_4.9.1.3_x86-64.apk

Have nothing to Say. Stop asking me silly question，Just GET THE BOTTOM AND FIX THE ISSUE!!! FYI：I Have Tried emby sever in docker（asustor 6704T，adm5.0）， Works fine.

mmmm.. i just downloaded the plugin direct from the publictesting site and side loaded it that way

Hello slowSifty, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team

Hello, I have 3 users on my server, and I'm noticing something really odd. For example, one of the user is a google TV streamer, while I'm on my Xbox App. If user A is doing stuff on his UI (for example backing out of a menu) - That will often cause my stream to stop, go backward etc. If I'm on a menu, it may cause my own UI to also back out. There's lot's of weird input bleeds like this between the users and I have no idea what that is. I tried turning off remote Control across the board and DLNA, but no changes. I'm a new user - and Emby is amazing, but that is pretty annoying. Any help is appreciated! Thank you!

Hello Iamgron, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team

So out of nowhere whenever i watch any show/movie my screen goes black and my audio cuts out for a second every 25-27 seconds, idk if it's a server bug or what, but its very annoying, might anyone know what that is?

I have a brand new Sony X90K. I've installed Kodi 21. I sideloaded the repository using https://kodi.emby.media and installed the repository from the zip. It appeared to go ok I then went into the repository and attempted to install the Emby Next Gen Plugin and got "Installation Failed" I deleted the repository and kodi and started again. I downloaded the repository via a zip file and uploaded it this way and got the same behaviour. kodi.log