EMBY 2.0.21a problem playing music videos

[Chalklands 27]

1 hour ago, cayars said:

So you only see this problem on the FireTV?

Yes only on the Firestick

[Chalklands 27]

Hi,

Any update on this? Still got the same issue.

[ebr 16169]

It still works as expected for me so I'm just not sure what is happening for you yet.

[Chalklands 27]

Hi ebr. Thanks for the reply. 

I'm not sure either. I even tried uninstalling and reinstalling emby on my Firestick. No change. Do you think doing the same on my laptop might help? It was all working fine until about a week or so. Totally confused here.

[ebr 16169]

No, I don't think that will matter.  It has to be something related either to the specific media setup or, possibly, settings.  Just can't figure it out yet...

[Chalklands 27]

Thanks for the reply, I appreciate it.

[Chalklands 27]

FYI, I've just tried a different laptop but the same issue occurs.

[Luke 42077]

I thought this was about Fire TV?

[Chalklands 27]

Hi,

Thanks for the reply Luke. It is, I just thought I'd try just in case it was a windows issue, it isn't.

[Chalklands 27]

I'm a bit of a technophobe!

[Luke 42077]

So you tried playing from the laptop?

[Chalklands 27]

Yes, via Chromecast. It plays just fine.

[Chalklands 27]

Forgot to say, playing the web version of EMBY on my laptop works fine as well.

[Luke 42077]

What version of the Fire TV app are you up to now?

[Chalklands 27]

Hi Luke,

Version 2.0.21a, the server laptop version is 4.6.2.0

[Luke 42077]

@Chalklands as a test, can you try installing the Emby standard Android app on the same device and see how it compares?

https://emby.media/emby-for-android.html

Thanks !

[Chalklands 27]

Hi Luke,

Excuse my ignorance, but install on where? My mobile, Firestick or Laptop?

 

Thanks

 

Pete

[Luke 42077]

On the Firestick.

[Chalklands 27]

I've followed the link and tried to download but it isn't compatible with my Firestick.

[Carlo 4560]

Hi, did you choose the Amazon link?

[Chalklands 27]

Hi Yes. The 'Available at Amazon' link.

[Carlo 4560]

This link?
https://emby.media/emby-for-fire-tv.html

[Chalklands 27]

Hi,

Yes installed on my firestick. No change I'm afraid

[Carlo 4560]

OK, thanks for trying.

[Chalklands 27]

No worries