Emby Theater won't connect locally

[DHos 1]

Running WIn 10 x64.  Have latest Emby server installed and running.  Can't get Emby Theater to connect to the server. I am installing Theater on the same machine running the server. I have Theater running on other devices seemingly working fine.  But, on the local machine it will not connect to the server. I did try to go via Emby Connect, got the pin, entered it online, got a pin accepted message but still can't connect. I tried shutting off the firewall and what-not with no joy. Any ideas?  Oh, this is Emby Theater from the Windows store.

I tried the the non-Windows store version and it connects to the server nut there are other issues. There are a couple of movies tat start to play and then lock hard. Same movie will play from a remote machine.

[Carlo 4561]

Hi, You don't need Emby Connect.  Type in the server IP address and use the username/password setup on your Emby Server.

Edited October 25, 2020 by cayars

[DHos 1]

Hey, thanks for the response.  But, it doesn't get far enough to enter user/pass.  It starts up as in pic 1, then I get the error in pic 2.

 

[DHos 1]

Just a note that the server is definitely running, I can watch a movie from the browser.

[Carlo 4561]

Firewall?

[DHos 1]

Well, at first I thought the same. But everything seems okay (portwise and allowing emby theater). I did disable firewall and still same no connect,

[Carlo 4561]

Does a connect attempt show up in ACTIVITY on the Web admin?

[DHos 1]

It does not

[Carlo 4561]

If you want to install TeamViewer on your server I can remote in and take a look.

You could try 127.0.0.1 as the server address as well. Worth a try.

[DHos 1]

127.0.0.1 did not work.  Sure, if you have the time, give me a few minutes to install TeamViewer.

[Happy2Play 9782]

Sound like may need the local loopback manager for server and theater on the same machine.

https://emby.media/community/index.php?/topic/55504-windows-10-loopback-exemption-manager/

 

[DHos 1]

I have installed TeamViewer and messaged access.  Will look at loopback manager, thanks.

[DHos 1]

The loopback manager to taken care of the issue. Weird thing is this "just worked" when I first installed all this 4 or 5 months ago, maybe something with windows update, I dunno. But anyway, thanks you guys for the quick responses, much appreciated!

[sooty234 266]

Use the desktop app, and that won't be needed.

https://emby.media/emby-theater.html

Edited October 25, 2020 by sooty234

[Carlo 4561]

Glad you got it working. Was just about to login.

[DHos 1]

Ah, that would be my preference and how I actually started out. But, I have issues with the desktop app (going to be my next question) that prompted me to try the store app to see if same issue persisted. I have a few movies (have not been able to identify any particular commonality) that cause Emby to lock hard when they play just a couple of minutes in. Video freezes, no audio, but dashboard shows it moving along. So far, it does not seem to happen with the store version.

Edited October 25, 2020 by DHos

[sooty234 266]

Try the latest test build

 

[DHos 1]

I'll give that a shot, thanks.

 

[Luke 42080]

Hi, did you try it?

[DHos 1]

I was going to post back and forgot. I did try it, and like it. It is working very well for me. Thanks again. 

[Luke 42080]

Thanks for the feedback !