Tizen App button down action stuck

[stankunas.justas 0]

I just installed app via usb to 2018th samsung TV (i believe it's N series) it looks to be working normally except one small issue that renders it almost unusable. Few moments after starting it appears that down button action is stuck - active selection goes immediately to the buttom (same in content, settings..). If i manage to play something, then whole time while something is playing 'info' section (title, progress bar, pause, cc, settings) is always up. Thought that it might be stuck button on remote, but removed batteries and controlled tv with phone, and still same behavior..

[maegibbons 1287]

Please give app version and exact model number.

 

Krs

 

Mark

 

A 'like' is always appreciated!

[FrostByte 5392]

I can't seem to duplicate this one using .77 after several weeks.  Is this while watching movies, episodes, etc that the OSD just pops up and stays?

[stankunas.justas 0]

Emby for Samsung: 1.0.77

TV: UE49NU7172

Watching movies, episodes - osd is always up (forgot how this is called)

But while not watching something, being in library or in settings it always goes to the lowest possible selection and i can't go up (can go right or left).

 

Just now openned app few time and now it swithced from going down to going right....

 

All other apps functions normally (siptv, netflix, etc)

[maegibbons 1287]

Very strange.

 

I have an NU8000 and a couple of MU and never seen anything like that!

 

The switch between down and now right is bizzarre!

 

Krs

 

Mark

 

A 'like' is always appreciated!

[FrostByte 5392]

Do you have the latest firmware?  Sometimes that fixes weird things like this.

 

When the OSD sticks does clicking the return button on the remote make it go away?  The OSD should auto hide, but the return button should also work if you don't want to wait.

[SamES 1056]

Try pulling the power on the TV to allow a full restart.  If not, try uninstalling and reinstalling the app.

 

I've never heard of this happening before.

[cassete 10]

Hello, can you tell me when the emby app for model 7100 will come out at the samsung store

[Luke 42077]

Hello, can you tell me when the emby app for model 7100 will come out at the samsung store

 

We can't offer an ETA, but in the meantime, there is this:

https://emby.media/community/index.php?/topic/74969-samsung-tizen-smarttv-2015-present-beta-app-install-from-usb/