alext41 4 Posted March 20, 2020 Posted March 20, 2020 HI, i have runnig on my synology DS416play emby server 4.3.1.0-1. Mostly every day i must restart the emby server, select start from the synology interface. What information is needed from your side, how to send my logs to you? Should i first enable debug logging? Thx alex
Luke 42077 Posted March 20, 2020 Posted March 20, 2020 Hi there, please attach the emby server log from the last time you had to do this. Thanks.
alext41 4 Posted March 20, 2020 Author Posted March 20, 2020 Hi, here is the serve log from the last restart. at the moment debug logging is not turned on, but i can enable it if this is needed. thx Alex embyserver.txt
Luke 42077 Posted March 20, 2020 Posted March 20, 2020 Hi, here is the serve log from the last restart. at the moment debug logging is not turned on, but i can enable it if this is needed. thx Alex Is this log from restarting the server back up again after the crash occurred? If yes then please attach the previous log file. Thanks !
alext41 4 Posted March 21, 2020 Author Posted March 21, 2020 Is this log from restarting the server back up again after the crash occurred? If yes then please attach the previous log file. Thanks ! Yes this was the one after restarting it, here is the one from before. thx Alex embyserver-63720330457.txt
Luke 42077 Posted March 21, 2020 Posted March 21, 2020 As a test, can you try uninstalling the Cover Art plugin, then restarting the server and seeing if that helps? Thanks.
alext41 4 Posted March 21, 2020 Author Posted March 21, 2020 As a test, can you try uninstalling the Cover Art plugin, then restarting the server and seeing if that helps? Thanks. Ok i will do it, let see if that helps. thx Alex
surraender 1 Posted March 24, 2020 Posted March 24, 2020 (edited) Hi, I have the very same problem. Attached is the log file from when the server was still running the last time. I will also uninstall the Cover Art plugin. Thanks for the help emby_log_20200323.txt Edited March 24, 2020 by surraender
surraender 1 Posted March 24, 2020 Posted March 24, 2020 (edited) Hi, I have the very same problem. Attached is the log file from when the server was still running the last time. I will also uninstall the Cover Art plugin. Thanks for the help I just realized that I don't use the Cover Art plugin... emby_log_20200323.txt Edited March 24, 2020 by surraender
FrostByte 5392 Posted March 24, 2020 Posted March 24, 2020 I just realized that I don't use the Cover Art plugin... You also forgot to attach the log
surraender 1 Posted March 24, 2020 Posted March 24, 2020 You also forgot to attach the log Wow There was actually nothing I did right... Thanks for the hint emby_log_20200323.txt 1
alext41 4 Posted March 24, 2020 Author Posted March 24, 2020 At the moment 2.5 days without a crash after deinstallation of the Cover Art plugin. Looks good at the moment. thx @@lex
surraender 1 Posted March 25, 2020 Posted March 25, 2020 yesterday evening it crashed again... Might have to do something with kodi connecting to it?
surraender 1 Posted March 25, 2020 Posted March 25, 2020 fresh new log? Is attached. Thanks! embyserver-63720747212.txt
surraender 1 Posted March 25, 2020 Posted March 25, 2020 How do you define crashed? The server stops running. I have to restart it via the interface of the synology disk station.
surraender 1 Posted March 26, 2020 Posted March 26, 2020 Hi, another log. Still the same issue... embyserver-63720848240.txt
Luke 42077 Posted March 27, 2020 Posted March 27, 2020 4.4 will be available any day now on Synology. I apologize for the disruption. 2
alext41 4 Posted March 30, 2020 Author Posted March 30, 2020 after around 1 week, yesterday emby server was stopped again. Here is the log file for that occurrence. thx Alex embyserver-63721148598.txt
tlkounev 14 Posted March 30, 2020 Posted March 30, 2020 I have same problem. It´s every time when my wife watching for few hours. She´s reparing it by physically restarting synology(Everytime I wasn´t at home) than I don´t know what happened. I have DS216+II with Intel Celeron CPU. But I don´t want to deal with it. I was waiting for new release and it´s still unavailable... Than I´m leaving. I´m done with Emby. I ended Emby premiere and I´m leaving to another solution... I need media center with capability to play media files and support for TVheadend which is on Emby totaly horrible. And I don´t want to wait weeks for upgrades and bug repairing(file sorting, etc)... And I hate when every client is different(android TV vs tizen on Samsung TV vs windows).
surraender 1 Posted April 1, 2020 Posted April 1, 2020 Hi everyone, sadly my server has still the same issues. As I'm in quarantine atm, I would have time to deal with the problem but it seams that there is nothing I can do. The server crashes multiple times a day. I discovered that the ram usage of the disk station is very high right before the server crashes. When will the update come for Synology? Do you actually know what causes the problems? Thanks
FrostByte 5392 Posted April 1, 2020 Posted April 1, 2020 When will the update come for Synology? You can following the status of the stable release in this thread. James is still working on a couple thing from his last post https://emby.media/community/index.php?/topic/84188-getting-44040-over-the-line/page-2 1
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