dutch1918 1 Posted January 11, 2020 Posted January 11, 2020 (edited) As indicated above this only happens when I'm connected via ethernet not wifi emby-server v4.3.1.0-1 synology Version: 6.2.2-24922-4 Edited January 11, 2020 by dutch1918
Luke 42077 Posted January 11, 2020 Posted January 11, 2020 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !
dutch1918 1 Posted January 11, 2020 Author Posted January 11, 2020 here is a file not sure how to explain it other then I have to stop the program and restart from biginning ffmpeg-transcode-1719be09-b949-414c-a1fa-ea1e54bc07cd_1.txt
Luke 42077 Posted January 11, 2020 Posted January 11, 2020 I mean you attached an ffmpeg log. What action did you do that resulted in that log getting created? And what was the result?
dutch1918 1 Posted January 11, 2020 Author Posted January 11, 2020 I mean you attached an ffmpeg log. What action did you do that resulted in that log getting created? And what was the result? That was about the same time when I started playing the episode that started 1/4 of the way into. I didn't know if it helped so I attached it anyway in case that was the case
Luke 42077 Posted January 11, 2020 Posted January 11, 2020 Ok so this is in our Samsung app. Can you try the web app from a browser such as Chrome on another device? How does that compare?
dutch1918 1 Posted January 11, 2020 Author Posted January 11, 2020 Ok so this is in our Samsung app. Can you try the web app from a browser such as Chrome on another device? How does that compare? As indicated above I have no problem when I use WIFI and seeing how my browser and Android app uses wifi I would have no way checking via ethernet
Luke 42077 Posted January 11, 2020 Posted January 11, 2020 OK, we're working to get the Samsung app updated in the store, but if you're interested in side loading a newer version, you can learn how to do that here: https://emby.media/community/index.php?/topic/74969-samsung-tizen-smarttv-2015-present-beta-app-install-from-usb/ There's a decent chance that updating the app will resolve it, although it's hard to say for sure.
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