downloaded content - watched status

[johoja12 4]

When I watch something that is synced for offline playback/downloaded. I noticed the watched status doesn't get updated on the main library item until I manually set it to watched.

 

Is that expected?

[Luke 42077]

Hi, it will report the watch status to the server, but not immediately, rather during the next background sync process. Please let us know if this helps. Thanks.

[johoja12 4]

Hi, it will report the watch status to the server, but not immediately, rather during the next background sync process. Please let us know if this helps. Thanks.

 

Thanks is there a way to check when the last sync was done? - might be usefull to add a refresh icon/time stamp in the downloads screen?

[Luke 42077]

There isn't a way to check but yes that's a good idea. But whenever you play downloaded content, the next sync will be shortly after that.

[johoja12 4]

Hey - so I’ve been trying this and it doesn’t it seem to work and it’s definitely been through a few sync cycles. The content does not get marked watched if it was a downloaded / synced episode.

 

It then also never deleted automatically from the iPad (set to only sync unwatched content)

 

This is server on Mac and client is iPad.

[Luke 42077]

Hi, are you sure you watched the whole episode?

[johoja12 4]

Hi, are you sure you watched the whole episode?

 

Yes - it seems if i watch shows in the 'Downloads' section they don't reflect later as watched once I'm off the airplane and connected back onto the internet.

 

If i watch downloaded content with internet access, via the "TV Shows" section instead of the Downloads section - it works fine.

[Luke 42077]

Hi there, have you tried this with the latest update to the iOS app?

[jordy 284]

Hi, it will report the watch status to the server, but not immediately, rather during the next background sync process. Please let us know if this helps. Thanks.

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Edited January 31, 2020 by jordy