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Upgrade 4.1.1.0 suddenly doesn't work

Caccamo

By Caccamo
in QNAP

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Caccamo

Caccamo 0

Posted
Posted (edited)

I upgrade to the 4.1.1.0. all went ok.

 

Today suddenly i try to access from my iphone app and he say me to install the new version of the server?! (wtf? i thnk another new version) when i see that there wasn't any new version i tried to connect via browser but i have only a black screen.

Force shutdown and restart doesn't change anything.

I tried also to reainstall the 4.1.1.0 all the same.

 

My system: Qnap TS-653 PRO

fw: 4.3.6.0805

 

Any suggestion?

Edited by Caccamo
Caccamo

Caccamo 0

Posted
  • Author
Posted (edited)

meanwhile i try also to upgrade 4.1.1.0 installing the Beta, but nothing change...

 

here the logs

embyserver.txt

Edited by Caccamo
Luke Emby Team

Luke 42077

Posted
Posted

Is it possible you still have the old 3.x version installed running side by side? Perhaps that is what the iOS app is connecting to.

Caccamo

Caccamo 0

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  • Author
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those are the only app i have installed on my qnap.

 

and i repeat this happen suddenly after some day i upgraded to 4.1.1.0

 

 5cd88e460895e_Immagine.png

  • 1 month later...
Caccamo

Caccamo 0

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  • Author
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Starts to be annoying....

its like more that one month that my emby doesn't work...

suddenly the problem before described disappeared but now i don't know if with new beta or not i have all my "new" films not identify. Also with manual identify doesn't work...

 

here the logs

 

@@Luke

embyserver.txt

Luke Emby Team

Luke 42077

Posted
Posted

Starts to be annoying....

its like more that one month that my emby doesn't work...

suddenly the problem before described disappeared but now i don't know if with new beta or not i have all my "new" films not identify. Also with manual identify doesn't work...

 

here the logs

 

@@Luke

 

@@Caccamo this is a rollover log from the previous day. Can you please restart emby server, and then after startup has completed, please attach the latest log? thanks !

Luke Emby Team

Luke 42077

Posted
Posted

here.

 

@@Luke

 

Well this is different. Did you roll back the server version? If you did this, then you'll need to go to the Plugins tab in your server dashboard. Make a note of all plugins installed. Then use the plugin catalog to manually install compatible versions of every single one.

 

See how the server log is filled with all of these LoaderExceptions:

2019-06-18 23:55:58.898 Error App: LoaderException: Could not load file or assembly 'MediaBrowser.Model, Version=4.2.0.12, Culture=neutral, PublicKeyToken=null'. The system cannot find the file specified.

Once you roll back the plugins then those errors should go away.

Caccamo

Caccamo 0

Posted
  • Author
Posted (edited)

i don't roll back my server version. 

 

 

@@Caccamo, can you please try the beta installation from our website:

 

https://emby.media/nas-server.html

 

Please let us know if this helps. Thanks.

 

just after this message i installed the last beta aviable.

 

What i have to do with plugin?

@@Luke

Edited by Caccamo
Luke Emby Team

Luke 42077

Posted
Posted

Nothing. First you posted a log from 4.2.0.16, then you posted a log from 4.1.1. That's why i thought you rolled back.

 

Can you please restart emby server, and then after startup has completed, please attach the latest log? thanks !

Caccamo

Caccamo 0

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  • Author
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ok this is so strange!!!

i checked and now i have the 4.1.1 ...

 

Wtf?! i have jsut installed the last beta. 

Caccamo

Caccamo 0

Posted
  • Author
Posted

ok i reinstalled last beta. same problem that i can't identify the new film added.

 

here the logs

 

@@Luke

Log.txt

Luke Emby Team

Luke 42077

Posted
Posted

It's because all outgoing connections to all domains are failing:

2019-06-19 00:33:09.119 Error HttpClient: Error getting response from https://api.themoviedb.org/3/find/tt4975856?api_key=f6bd687ffa63cd282b6ff2c6877f2669&external_source=imdb_id
	*** Error Report ***
	Version: 4.2.0.17
	Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA -updatepackage emby-server-qnap_{version}_x86_64.qpkg
	Operating system: Unix 4.2.8.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 4
	Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
	Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Network is unreachable ---> System.Net.Sockets.SocketException: Network is unreachable
	   at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)

Do you have something that might be preventing emby server from accessing the internet? Like a firewall, security software, etc? Are you behind a vpn? 

 

If you can resolve this then you should be able to identify.

Caccamo

Caccamo 0

Posted
  • Author
Posted

i have my router like alwayse and i didn0t cahnge everything since one years....

Luke Emby Team

Luke 42077

Posted
Posted

OK, unfortunately I'm not sure what to say. I cannot tell you why your installation cannot access the internet. Most likely something is blocking the connection.

  • 2 months later...
kendling

kendling 0

Posted
Posted (edited)

I upgrade to the 4.1.1.0. all went ok.

 

Today suddenly i try to access from my iphone app and he say me to install the new version of the server?! (wtf? i thnk another new version) when i see that there wasn't any new version i tried to connect via browser but i have only a black screen.

Force shutdown and restart doesn't change anything.

I tried also to reainstall the 4.1.1.0 all the same.

 

My system: Qnap TS-653 PRO

fw: 4.3.6.0805

 

Any suggestion?

It's happen to me!

 

NAS: TS-428

SYS: QTS 4.3.6.1040

 

EmbyServer 4.1.1.0 can working.

 

4.2.x.x and 4.3.x.x beta both can't working.

 

Can't start it in App Center after upgrade.

 

It report "Couldn't find a valid ICU package installed on the system." when I start it from shell.

 

No logs found in log folder.

[/share/CACHEDEV1_DATA/.qpkg/EmbyServer] # ./system/EmbyServer
FailFast:
Couldn't find a valid ICU package installed on the system. Set the configuration flag System.Globalization.Invariant to true if you want to run with no globalization support.

   at System.Environment.FailFast(System.String)
   at System.Globalization.GlobalizationMode.GetGlobalizationInvariantMode()
   at System.Globalization.GlobalizationMode..cctor()
   at System.Globalization.CultureData.CreateCultureWithInvariantData()
   at System.Globalization.CultureData.get_Invariant()
   at System.Globalization.CultureInfo..cctor()
   at System.StringComparer..cctor()
   at System.AppDomain.InitializeCompatibilityFlags()
   at System.AppDomain.CreateAppDomainManager()
   at System.AppDomain.Setup(System.Object)
Aborted
Edited by kendling
Luke Emby Team

Luke 42077

Posted
Posted

 

It's happen to me!

 

NAS: TS-428

SYS: QTS 4.3.6.1040

 

EmbyServer 4.1.1.0 can working.

 

4.2.x.x and 4.3.x.x beta both can't working.

 

Can't start it in App Center after upgrade.

 

It report "Couldn't find a valid ICU package installed on the system." when I start it from shell.

 

No logs found in log folder.

[/share/CACHEDEV1_DATA/.qpkg/EmbyServer] # ./system/EmbyServer
FailFast:
Couldn't find a valid ICU package installed on the system. Set the configuration flag System.Globalization.Invariant to true if you want to run with no globalization support.

   at System.Environment.FailFast(System.String)
   at System.Globalization.GlobalizationMode.GetGlobalizationInvariantMode()
   at System.Globalization.GlobalizationMode..cctor()
   at System.Globalization.CultureData.CreateCultureWithInvariantData()
   at System.Globalization.CultureData.get_Invariant()
   at System.Globalization.CultureInfo..cctor()
   at System.StringComparer..cctor()
   at System.AppDomain.InitializeCompatibilityFlags()
   at System.AppDomain.CreateAppDomainManager()
   at System.AppDomain.Setup(System.Object)
Aborted

 

Hi, are you using Docker on QNAP?

kendling

kendling 0

Posted
Posted

Hi, are you using Docker on QNAP?

Thanks for your reply,

 

No, I'm using qpkg package.

Luke Emby Team

Luke 42077

Posted
Posted

Thanks for your reply,

 

No, I'm using qpkg package.

 

So you installed from our website? Is your QNAP QTS version the latest version available?

kendling

kendling 0

Posted
Posted

So you installed from our website? Is your QNAP QTS version the latest version available?

Yes, the App Center not have Emby Server.

 

I download it from this web site.

 

Before 4.1.1.0, everything is well.

 

It's broke when I try to upgrade it.

 

So I downgrade back to 4.1.1.0 and working now.

Luke Emby Team

Luke 42077

Posted
Posted

Can you try the latest beta package? Thanks.

kendling

kendling 0

Posted
Posted

Can you try the latest beta package? Thanks.

Still happen in beta package emby-server-qnap_4.3.0.7_arm_64.qpkg.

alucryd

alucryd 315

Posted
Posted

You can't just run any binary in the system folder, that's why we ship a startup script in the bin directory. Please try launching the emby-server executable from the bin directory and report back here.

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