Itemdetails Loading forever

[Luke 42077]

Can you try restarting the server after doing that? thanks.

[igrgic 0]

I am trayed restarting Emby server but unfortunately no change.

I am trayed restarting QNAP server but unfortunately no change.

[Luke 42077]

Ok I would suggest trying again with the next release of emby server as it should perform better with your CPU. Thanks !

[TTuna99 1]

Ok I would suggest trying again with the next release of emby server as it should perform better with your CPU. Thanks !

I have the same problem, and it persists.... When will this next update be released?

Thank you

[Luke 42077]

I don't have an ETA on that yet, sorry.

[igrgic 0]

When can we expect update?

[Luke 42077]

Emby server 3.6 will perform dramatically faster. You can always jump on the beta channel if you like. Thanks.

[igrgic 0]

I can not install beta. Installation package is incompatible. Use the correct package.

[PenkethBoy 2068]

Without information on what Qnap model you have

What firmware (QNAP) you are running

What package you tried

etc

 

Cant help you

[igrgic 0]

Information of hardaware is in post #44

 

I tried install official package x64, Arm x41, 31, 19... but unsuccessful

[igrgic 0]

Same problem in topic:

 

https://emby.media/community/index.php?/topic/61788-qnap-ts-328/&do=findComment&comment=609296

[PenkethBoy 2068]

Looks like your processor type is not supported or incorrectly detected

 

The devs will have to work on that

[igrgic 0]

Thanks

[Luke 42077]

Did you install qmono first?

[igrgic 0]

No, I tried install your official package without qmono.

[Luke 42077]

this is an ARM cpu, right?

[igrgic 0]

Yes, ARM Cortex-A53 64-bit

[Luke 42077]

Ok please try the updated instructions on our website:

https://emby.media/nas-server.html

 

Thanks.

[igrgic 0]

Type Date Time Users Source IP Computer name Content 
Error 2018/09/21 21:15:41 System 127.0.0.1 localhost [App Center] Failed to install Emby Server 3.6.0.39. Installation package is incompatible. Use the correct package. 
 

[Luke 42077]

Ok, we may have work to do to support that cpu. thanks.