Playback suddenly stops 1/10 reproduction rate

[GWTPqZp6b 50]

Migrated to Emby (licenced) a few months back and very occasionally see playback stop and Emby return to the menu. Its been tough to track down exactly why but it looks like something stalls out between the server and the Nvidia Shield media player. 

Would welcome any pointers of where to debug this at, server related, CIFS share related, Nvidia shield or Emby... here's the log from when the crash happened. 

 

I can reselect the file and it resumes correctly and on subsequent plays, doesnt trip out at the same location so can rule out media errors. Its happened on various files, TV shows & movies. 

 

Server currently running 3.3.1.1 beta

2018-03-08 21:19:33.368 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:19:43.382 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:19:43.384 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:19:53.399 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:19:53.400 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 1ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:03.418 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:03.420 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 3ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:13.439 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:13.440 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:23.453 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:23.455 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:33.469 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:33.470 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:43.487 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:43.488 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:20:53.506 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:20:53.507 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:21:03.525 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:21:03.527 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:21:13.544 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:21:13.545 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:21:20.173 Info HttpServer: HTTP GET http://192.168.70.12:8096/emby/Videos/2d40c54ed31cecdcfb7173448cf541ce/stream?static=true&MediaSourceId=2d40c54ed31cecdcfb7173448cf541ce&PlaySessionId=7d4c0753734c4f0e88658686457f0d7d. Host=192.168.70.12:8096, Range=bytes=5244237975-, User-Agent=Kodi/17.6 (Linux; Android 7.0; SHIELD Android TV Build/NRD90M) Android/7.0.0 Sys_CPU/aarch64 App_Bitness/64 Version/17.6-Git:20171119-ced5097, Accept=*/*, Accept-Charset=UTF-8,*;q=0.8
2018-03-08 21:21:23.560 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:21:23.562 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 2ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:21:33.575 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Progress. UserAgent: Emby-Kodi
2018-03-08 21:21:34.561 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 986ms. http://192.168.70.12:8096/emby/Sessions/Playing/Progress 
2018-03-08 21:21:37.546 Info HttpResultFactory: Setting range response values for /mnt/Movies/Movies-Temp/There Will Be Blood (2007)/There Will Be Blood 2007.mkv. RangeRequest: bytes=5244237975- Content-Length: 13459037665, Content-Range: bytes 5244237975-18703275639/18703275640
2018-03-08 21:21:37.849 Info HttpServer: HTTP Response 500 to 192.168.70.11. Time: 17676ms (slow). http://192.168.70.12:8096/emby/Videos/2d40c54ed31cecdcfb7173448cf541ce/stream?static=true&MediaSourceId=2d40c54ed31cecdcfb7173448cf541ce&PlaySessionId=7d4c0753734c4f0e88658686457f0d7d 
2018-03-08 21:21:37.850 Info HttpServer: HTTP Response 500 to 192.168.70.11. Time: 2655754ms. http://192.168.70.12:8096/emby/Videos/2d40c54ed31cecdcfb7173448cf541ce/stream?static=true&MediaSourceId=2d40c54ed31cecdcfb7173448cf541ce&PlaySessionId=7d4c0753734c4f0e88658686457f0d7d 
2018-03-08 21:21:37.895 Info HttpServer: HTTP POST http://192.168.70.12:8096/emby/Sessions/Playing/Stopped. UserAgent: Emby-Kodi
2018-03-08 21:21:37.896 Info SessionManager: Playback stopped reported by app Kodi 3.0.11a playing There Will Be Blood. Stopped at 2630032 ms
2018-03-08 21:21:37.898 Info HttpServer: HTTP Response 204 to 192.168.70.11. Time: 3ms. http://192.168.70.12:8096/emby/Sessions/Playing/Stopped 
2018-03-08 21:21:39.177 Info HttpServer: HTTP GET http://192.168.70.12:8096/emby/Users/4868d6bd8eb942a088ef3cedfe19d4ef/Items?format=json&Fields=Path%2CGenres%2CSortName%2CStudios%2CWriter%2CProductionYear%2CTaglines%2CCommunityRating%2COfficialRating%2CCumulativeRunTimeTicks%2CMetascore%2CAirTime%2CDateCreated%2CMediaStreams%2CPeople%2COverview%2CCriticRating%2CCriticRatingSummary%2CEtag%2CShortOverview%2CProductionLocations%2CTags%2CProviderIds%2CParentId%2CRemoteTrailers%2CSpecialEpisodeNumbers%2CMediaSources%2CVoteCount%2CItemCounts&Ids=2d40c54ed31cecdcfb7173448cf541ce%2C2d40c54ed31cecdcfb7173448cf541ce. UserAgent: Emby-Kodi

[Luke 42090]

Hi there, welcome. Can you also provide an Emby for Kodi log? I think this will need to be diagnosed at that level. You can learn how to do that here:

https://emby.media/community/index.php?/topic/17599-how-to-report-a-problem/

 

Thanks.

[GWTPqZp6b 50]

Thanks for the response. I'm still debugging and it looks like my fileserver introduced the latency which tripped Emby out, I suspect this is a server issue rather than an Emby problem. If I cant get to the bottom of this and it happens again Ill attach the logs as you requested. 

[Luke 42090]

Thanks for the info.