Emby theather live tv error

[kikinjo 281]

 Hi

 

 Emby theater cant play live tv streams at all, error in screenshot, while Emby WMC app from windows store plays it without any issue, same m3u, same channels.

 

 Really interesting, i will dig up logs and posti it. Windows 10, V1607, latest Emby server.

 

[jasonwilliams 36]

I also noticed that the full Emby client won't always playback the M3U stream.  When I launch a channel, the spinning wheel just spins for several minutes and then 50% of the time it will start playback.  I was going to report this later today, so I'll send logs when I get home.

 

I have not received the error message reported by kikinjo.

 

Thanks.

[kikinjo 281]

Same here Jason, spinning and in rare cases stream starts. Other than that this error and spinning...

Weird is that Windows store client runs iptv streams without an issue.

[Luke 42078]

@@kikinjo, did you setup an external player?

[kikinjo 281]

@@kikinjo, did you setup an external player?

Hi Luke,

 

Yes i did, afterwards i removed it. Tried to test the iptv provider. After removal this error does not pops up, but live tv is loading (spininig circle).

Trying to find in logs something about it but no luck yet.

[Luke 42078]

Best thing to do is provide the information requested in how to report a media playback issue. thanks !

[jasonwilliams 36]

Sorry for the delay, got tied up at work.  This is the log when launching from the full ET client on server v3.2.60.9.  Client v2.9.6.

 

In this case, I selected a channel from the "On Now" section.  The spinning wheel ran for about 2 minutes and then the stream started.

 

If I try the same channel from the ET Windows Store client, it starts immediately.

 

Let me know if you need more info.

 

Thanks!

ServerLog.txt

[Luke 42078]

can you attach the ffmpeg log as well? thanks.

[jasonwilliams 36]

Hello,

 

I've attached the FFMPEG log from the same time.

FFMPEG.txt

[Luke 42078]

You could try turning off nvenc and see if that makes a difference. do you actually need the stream looping feature?

[jasonwilliams 36]

My previous provider needed the stream looping, but I've disiabled it now and the problem persists.  Should I be setting my HW Accleration to Auto to disable nvenc?

[Luke 42078]

And the Emby Theater desktop app is the only app having a problem?

[jasonwilliams 36]

Yes, I have two PCs in the house that have the desktop app installed and both are very slow to start the streaming (and sometimes fail to stream altogether), but all of my Store apps run perfectly.

[Luke 42078]

What about the web app?

[jasonwilliams 36]

Also works perfectly in the web app.

 

I found the NVENC setting in transcoding settings and turned it off, but it made no difference.  The stream starts, but takes about 2-4 minutes.

 

Let me know if I can provide any more info.  

[Luke 42078]

can you send me the m3u so that i can test personally? thanks.

[jasonwilliams 36]

Hi Luke,

 

I've sent the m3u in a private message.  Please let me know if you need anything else.

 

Thanks,

 

Jason

[Luke 42078]

Can you try the testing version and see how it compares?

https://emby.media/community/index.php?/topic/29774-new-version-testing/

 

Thanks !

[jasonwilliams 36]

Just got a chance to try this and it worked for me.  The channel launches immediately.  There is an audio sync issue, but that can be fixed in settings.

 

 

[Luke 42078]

Thanks for the feedback.