billy24752 0 Posted May 4, 2017 Posted May 4, 2017 help please? I recently changed my PC to supposedly a better one. however after having emby set up on my previous for around 2 years with no real problem I now have some movies have a stop start feel to them, others have no sound and some have a poor picture quality. any suggestions
Luke 42085 Posted May 4, 2017 Posted May 4, 2017 Hi there @@billy24752, we're very sorry to hear about your issue. In order for us to best help you, can you please discuss some a specific example? With an example, please attach the information requested in how to report a problem. thanks !
billy24752 0 Posted May 4, 2017 Author Posted May 4, 2017 Hi please see attached the logs required. in-terms of some specific examples, the accountant has no sound but picture is ok Indiana Jones and the last crusade the picture is very stop start. audio is okay but runs ahead of the picture. thanks for any help server-63629520610.txt
Luke 42085 Posted May 5, 2017 Posted May 5, 2017 Hi, it looks like you're using Emby Theater? in the coming days we're going to be rolling out a new version that will have a brand new and much more stable video player. If you'd like to play with it ahead of time you can do so here: https://emby.media/community/index.php?/topic/46763-theater-mpv-test/ Thanks !
billy24752 0 Posted May 7, 2017 Author Posted May 7, 2017 just a quick note to say i think it has worked. the movies tha twere causing issues seem to be ok now. thanks.
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