Can't Play back (newer) recorded videos and not recording shows properly

[smartaxel 15]

HI guys..

 

Please help me here. 

 

I am running Windows 7, i5 processor, and have lots of drive space avail. I updated Emby Server to the latest version about 2 minutes ago. I use Rokus, some of which are hard wired, some wireless.  The one right now, is a Roku 2

 

I have two major problems:

 

1. I dont believe Emby is recording when it should.  I have the T V series "Humans" set to record.  While it recorded the first two, it didnt record lastnights.  When I look at the guide, it has that series set to record, yet it didnt.

 

2. I can't play back any of my recently recorded shows.  I have tried Both the new Beta Roku player and the old one.  When I click the show and choose "play" it displays a  black screen with the episode name and a bar saying "retrieving" that is almost halfway, and it just sits there.   Eventually it times out.  Some shows will play, mostly the older shows I recorded when I first got Emby.  It seems any newer ones wont play.  "Garage squad" - "A Camaro fit for a wedding" is one example, as is
"Martha and Snoops Potluck Dinner Party" - "Something Fishy".  I was trying to watch them around 5:28pm. (Don't judge my peculiar taste in TV.LOL)

 

3.  Finally in the Emby for Roku Preview, live TV guide, the higher channels display "no program information" and I cannot tune to them.  If I use the old Emby for Roku app, I can go directly to those channels and view them. An example channel is 212 - History.  I love the new channel guide in the beta Roku Ap, but it wont let me tune to any of these higher numbered channels (many are the HD Stations)so I tend to stick with the older App.

 

I'm attaching log files that hopefully show some of the issues. If you could assist, that'd be great.

Serverlog.txt.txt

TrsnscodeLog.txt.txt

Edited February 28, 2017 by smartaxel

[ebr 16176]

In the new preview app, there is an "All Channels" view.  What happens if you find those channels in there and tune to them?  Do they happen to show up twice?

[smartaxel 15]

I didnt even see the "all channels" view.  It's a shame it's not up top near the "guide" button.  I just checked.  Yes, it shows up twice, but that's OK.  Comcast cable has it on two channels, one SD and one HD.  Maybe the guide just needs to be changed to show the same programming for both channels?  Or, perhaps setting it so if you click on that channel in the guide, it just goes to the channel anyway, even though there isn't any show listed to it?

[ebr 16176]

Okay, this is an issue in the server/guide data.  You can see other posts out here on two different channels and the same guide data.  If you find the version of the channel in the guide that shows the data, you should be able to tune to it there.

[smartaxel 15]

Thanks.  I will look for the other posts.  Ideally, the guide should show the channel data for both channels since they are separate channels.  If I want to see the "HD" channel, It'd be better if I could just click that channel, versus having to either tune to the SD one that has programming listed, or, go to the bottom for the "all channels." On my TVs, the SD channels look really grainy.  Is there no way to just make it tune the channel from the guide if it doesn't know what's supposed to be playing?  Like on Tablo, if you click the left side for the channel itself,  it just goes and tunes there.   

 

Do you have any idea why it can't play back my recordings or, why it's not even recording all the shows its supposed to?

 

Thanks!

[ebr 16176]

Is there no way to just make it tune the channel from the guide if it doesn't know what's supposed to be playing? 

 

That is exactly what the app does so if there is an issue with that it has to be with the data coming from the server.  I know there were issues with this being talked about at the server end.

[ebr 16176]

You might try the server Beta version: https://emby.media/community/index.php?/topic/44799-bug-guide-listings/?p=426579

[smartaxel 15]

OK, I downloaded the Beta, but still canot play the pre recorded videos.  "Garage Squad, 63 Corvette".  When I try to play it, emby Roku beta gives me "Video Error. An unexpected proble (but not server timeout or HTTP error) has been detected".  I"m attaching the logs below.  If I goto the file browser, I can navigate to the file directly and play it in windows on the  server itself.

 

I removed the Guide login, and re added it. in the new Private Roku channel,  The channel lineup is a little odd now.  Instead of being numerical order.. like 1 2...38 39 40.....200,  it's now 18 20 22 223 224 225 226 227.  A whole bunch of  channels are now missing (most of the 100s) 143 for example. It's getting a little strange.  Is it trying to guess which channels are HD and display them instead of the SD versions?

ServerLog_UnexpectedProblem.txt.txt

Transcode_ServerUnexpectedProblem.txt.txt

Edited March 2, 2017 by smartaxel

[smartaxel 15]

Now having worse issues. I was watching live TV via Roku 2 and the beta ap.  The TV snhow started locking up and going to black screen so I logged into the windows server.  The hard disk usage was at 100 percent on my c drive. "MediaBrowser.ServerApplic." was the cause, writing 4,591,205 B/sec, but barely any reads.  I was streaming an HD channel on the Roku 2 using the HDHome Run prime.  Hard drive was at 89-100 percent and the show kept pausing.  I switched to an SD version, thinking maybe it was transcoding, and the disk usage went down to about 80 percent.  Shortly after, it seems Emby just shut itself off.  When I looked in Task manager, the MediaBrowser was no longer running and all the Rokus just stopped playing anything .  I restarted the Emby computer, and couldn't load TV shows for a while. After a few minutes, it started working again.  Hard drive usage went back to normal 2 percent of so. This is the new, Beta version of Emby Windows server.

 

I'm not sure what's causing this.. The PC is an i7, and it's sole use is Emby.  There's no (known) malware etc, and this device just serves as my emby DVR.. nothing else running.  I got another log file, and I think it shows all kinda of exceptions being thrown. It's attached here. Hopefully it's helpful.

 

I really like Emby overall, but it seems like it's really buggy lately?  Unless I'm doing something wrong here?  Between the guide not working, then the DVR not recording my shows somewhat randomly, then not being able to view latest  previously recorded shows at all on the Roku, then 100 percent hard drive usage by "mediabrowner" and emby basically dying, I"m not quite sure what to think.   Is there a stable release that just "works"?  Or is there something you can see in these logs that can show what's wrong here? 

 

Thanks

ServerKindaDied.txt.txt

Edited March 2, 2017 by smartaxel

[Luke 42078]

In your schedules direct setup it appears you have not selected a listing and that will definitely cause recordings to not happen.

[smartaxel 15]

I just verified.  . Its there. Country, Zip, Lineup are all populated.  I don't think it would even let me save without populating those areas.  i hit save again anyway.  is there some other area besides where I just checked?  Anny clue why existing recordings arent playable on Roku?

[Luke 42078]

I am not sure yet. Do they play in the web app?

[ebr 16176]

Can you please turn on the debug option in the settings for the Roku app then try and play one and then send the log from the home screen?

[smartaxel 15]

Luke, they played directly off the server, and I tried using the Windows app and it played there also. It was choppy on the windows box, but it could have been the wireless signal. I didn't look to far into it

[smartaxel 15]

Ebr, I will do that tonight. Thanks

[smartaxel 15]

ebr,

 

The log is attached.  I.m not sure what you meant by home screen.  I didi the regular server log, but had logging on on the Roku

 

I went to the same show, garage squad, Corvette episode.  I also updated to the latest version of server.

 

I posted the whole lig, but here's the stuff I believe you'd be looking for:

 

    User-Agent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:23.8289 Info HttpServer: HTTP Response 200 to 192.168.111.12. Time: 1ms. http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml
2017-03-02 20:02:25.5080 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items/0972cbadada705ff0a5aeb0ae5c9fec9?fields=Overview. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:25.5550 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 47ms. http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items/0972cbadada705ff0a5aeb0ae5c9fec9?fields=Overview
2017-03-02 20:02:25.6540 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Items/0972cbadada705ff0a5aeb0ae5c9fec9/Images/Primary?height=350&tag=d6c2f2014476252f51ee2a6f4f061fbe. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:25.7140 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 60ms. http://192.168.111.13:8096/emby/Items/0972cbadada705ff0a5aeb0ae5c9fec9/Images/Primary?height=350&tag=d6c2f2014476252f51ee2a6f4f061fbe
2017-03-02 20:02:26.4890 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items?IncludeItemTypes=Episode&StartIndex=13&EnableImageTypes=Primary,Thumb,Backdrop&sortby=SortName&recursive=true&imagetypelimit=1&limit=20&ParentId=34fbb3f6f7ff46cbbca26b3f2c31dcb2. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:26.4920 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 3ms. http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items?IncludeItemTypes=Episode&StartIndex=13&EnableImageTypes=Primary,Thumb,Backdrop&sortby=SortName&recursive=true&imagetypelimit=1&limit=20&ParentId=34fbb3f6f7ff46cbbca26b3f2c31dcb2
2017-03-02 20:02:28.6571 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items?IncludeItemTypes=Episode&StartIndex=13&EnableImageTypes=Primary,Thumb,Backdrop&sortby=SortName&recursive=true&imagetypelimit=1&limit=50&ParentId=34fbb3f6f7ff46cbbca26b3f2c31dcb2. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:28.6601 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 3ms. http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items?IncludeItemTypes=Episode&StartIndex=13&EnableImageTypes=Primary,Thumb,Backdrop&sortby=SortName&recursive=true&imagetypelimit=1&limit=50&ParentId=34fbb3f6f7ff46cbbca26b3f2c31dcb2
2017-03-02 20:02:29.9832 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items/0972cbadada705ff0a5aeb0ae5c9fec9?fields=Overview. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:29.9832 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 2ms. http://192.168.111.13:8096/emby/Users/2b9647f2261e454e95dc44ff65a2bc73/Items/0972cbadada705ff0a5aeb0ae5c9fec9?fields=Overview
2017-03-02 20:02:30.6443 Info HttpServer: HTTP POST http://192.168.111.13:8096/emby/Items/0972cbadada705ff0a5aeb0ae5c9fec9/PlaybackInfo?UserId=2b9647f2261e454e95dc44ff65a2bc73&starttimeticks=00000000&maxstreamingbitrate=13168724. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, No direct play profiles found for Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, No direct play profiles found for Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2017-03-02 20:02:30.6443 Info App: Profile: Roku SG, No direct play profiles found for Path: E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts
2017-03-02 20:02:30.6443 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 7ms. http://192.168.111.13:8096/emby/Items/0972cbadada705ff0a5aeb0ae5c9fec9/PlaybackInfo?UserId=2b9647f2261e454e95dc44ff65a2bc73&starttimeticks=00000000&maxstreamingbitrate=13168724
2017-03-02 20:02:30.9473 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif?width=320&mediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:30.9473 Error HttpServer: Could not find handler for /emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif
2017-03-02 20:02:30.9473 Error HttpServer: Error processing request
    *** Error Report ***
    Version: 3.2.5.0
    Command line: C:\Users\jim\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    64-Bit OS: True
    64-Bit Process: True
    Processor count: 8
    Program data path: C:\Users\jim\AppData\Roaming\Emby-Server
    Application directory: C:\Users\jim\AppData\Roaming\Emby-Server\system
    System.IO.FileNotFoundException: Unable to find the specified file.
    System.IO.FileNotFoundException
    No Stack Trace Available
    
2017-03-02 20:02:30.9473 Info HttpServer: HTTP Response 404 to 192.168.111.15. Time: 0ms. http://192.168.111.13:8096/emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif?width=320&mediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9
2017-03-02 20:02:31.1143 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/videos/0972cbadada705ff0a5aeb0ae5c9fec9/master.m3u8?DeviceId=b4fde9b8-980b-5bbb-be41-665cf12fbfd3&MediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=12784724&AudioBitrate=384000&MaxFramerate=61&MaxWidth=1920&MaxHeight=1080&Level=51&MaxRefFrames=16&MaxVideoBitDepth=8&Profile=high&PlaySessionId=91624e46810d4e0890b3d3c10c9dddb9&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=226ff75df3363dae1683a96646940e55&RequireAvc=false. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:31.1143 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 3ms. http://192.168.111.13:8096/emby/videos/0972cbadada705ff0a5aeb0ae5c9fec9/master.m3u8?DeviceId=b4fde9b8-980b-5bbb-be41-665cf12fbfd3&MediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=12784724&AudioBitrate=384000&MaxFramerate=61&MaxWidth=1920&MaxHeight=1080&Level=51&MaxRefFrames=16&MaxVideoBitDepth=8&Profile=high&PlaySessionId=91624e46810d4e0890b3d3c10c9dddb9&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=226ff75df3363dae1683a96646940e55&RequireAvc=false
2017-03-02 20:02:31.1903 Info HttpServer: HTTP POST http://192.168.111.13:8096/emby/Sessions/Playing. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:31.3253 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/videos/0972cbadada705ff0a5aeb0ae5c9fec9/main.m3u8?DeviceId=b4fde9b8-980b-5bbb-be41-665cf12fbfd3&MediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=12784724&AudioBitrate=384000&MaxFramerate=61&MaxWidth=1920&MaxHeight=1080&Level=51&MaxRefFrames=16&MaxVideoBitDepth=8&Profile=high&PlaySessionId=91624e46810d4e0890b3d3c10c9dddb9&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=226ff75df3363dae1683a96646940e55&RequireAvc=false. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:31.3393 Info HttpServer: HTTP Response 200 to 192.168.111.15. Time: 14ms. http://192.168.111.13:8096/emby/videos/0972cbadada705ff0a5aeb0ae5c9fec9/main.m3u8?DeviceId=b4fde9b8-980b-5bbb-be41-665cf12fbfd3&MediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=12784724&AudioBitrate=384000&MaxFramerate=61&MaxWidth=1920&MaxHeight=1080&Level=51&MaxRefFrames=16&MaxVideoBitDepth=8&Profile=high&PlaySessionId=91624e46810d4e0890b3d3c10c9dddb9&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=226ff75df3363dae1683a96646940e55&RequireAvc=false
2017-03-02 20:02:31.4363 Info HttpServer: HTTP Response 204 to 192.168.111.15. Time: 246ms. http://192.168.111.13:8096/emby/Sessions/Playing
2017-03-02 20:02:31.6423 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif?width=320&mediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:31.6423 Error HttpServer: Could not find handler for /emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif
2017-03-02 20:02:31.6423 Error HttpServer: Error processing request
    *** Error Report ***
    Version: 3.2.5.0
    Command line: C:\Users\jim\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    64-Bit OS: True
    64-Bit Process: True
    Processor count: 8
    Program data path: C:\Users\jim\AppData\Roaming\Emby-Server
    Application directory: C:\Users\jim\AppData\Roaming\Emby-Server\system
    System.IO.FileNotFoundException: Unable to find the specified file.
    System.IO.FileNotFoundException
    No Stack Trace Available
    
2017-03-02 20:02:31.6423 Info HttpServer: HTTP Response 404 to 192.168.111.15. Time: 0ms. http://192.168.111.13:8096/emby/Videos/0972cbadada705ff0a5aeb0ae5c9fec9/index.bif?width=320&mediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9
2017-03-02 20:02:31.8343 Info HttpServer: HTTP GET http://192.168.111.13:8096/emby/videos/0972cbadada705ff0a5aeb0ae5c9fec9/hls1/main/0.ts?DeviceId=b4fde9b8-980b-5bbb-be41-665cf12fbfd3&MediaSourceId=0972cbadada705ff0a5aeb0ae5c9fec9&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=12784724&AudioBitrate=384000&MaxFramerate=61&MaxWidth=1920&MaxHeight=1080&Level=51&MaxRefFrames=16&MaxVideoBitDepth=8&Profile=high&PlaySessionId=91624e46810d4e0890b3d3c10c9dddb9&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=226ff75df3363dae1683a96646940e55&RequireAvc=false. UserAgent: Roku/DVP-7.50 (047.50E04099A)
2017-03-02 20:02:31.8453 Info App: C:\Users\jim\AppData\Roaming\Emby-Server\ffmpeg\20160410\ffmpeg.exe -f mpegts -codec:0 mpeg2video -codec:1 ac3 -i file:"E:\Recorded TV\Garage Squad\Season 3\Garage Squad S03E13 63 Corvette.ts" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 23 -maxrate 9409330 -bufsize 18818660 -vsync -1 -profile:v high -level 4.1 -x264opts:0 subme=0:rc_lookahead=10:me_range=4:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:gte(t,n_forced*3)" -vf "yadif=0:-1:0,scale=trunc(min(max(iw\,ih*dar)\,min(1920\,1080*dar))/2)*2:trunc(min(max(iw/dar\,ih)\,min(1920/dar\,1080))/2)*2" -copyts -codec:a:0 libmp3lame -ac 2 -ab 384000 -af "adelay=1,aresample=async=1,volume=2" -f segment -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 0 -segment_list "C:\Users\jim\AppData\Roaming\Emby-Server\transcoding-temp\8f2ac33f66c8f49aed471f887566e27b.m3u8" -y "C:\Users\jim\AppData\Roaming\Emby-Server\transcoding-temp\8f2ac33f66c8f49aed471f887566e27b%d.ts"
2017-03-02 20:02:31.8993 Info App: FFMpeg exited with code 1
2017-03-02 20:02:31.9543 Info App: returning C:\Users\jim\AppData\Roaming\Emby-Server\transcoding-temp\8f2ac33f66c8f49aed471f887566e27b0.ts
2017-03-02 20:02:33.8574 Info HttpServer: HTTP GET http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml. UserAgent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:33.8574 Info Dlna: No matching device profile found. The default will need to be used.
    Cache-Control: no-cache
    Connection: Close
    Pragma: no-cache
    Accept: text/xml, application/xml
    Host: 192.168.111.13:8096
    User-Agent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:33.8574 Info HttpServer: HTTP Response 200 to 192.168.111.12. Time: 1ms. http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml
2017-03-02 20:02:43.8720 Info HttpServer: HTTP GET http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml. UserAgent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:43.8720 Info Dlna: No matching device profile found. The default will need to be used.
    Cache-Control: no-cache
    Connection: Close
    Pragma: no-cache
    Accept: text/xml, application/xml
    Host: 192.168.111.13:8096
    User-Agent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:43.8720 Info HttpServer: HTTP Response 200 to 192.168.111.12. Time: 0ms. http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml
2017-03-02 20:02:53.8876 Info HttpServer: HTTP GET http://192.168.111.13:8096/dlna/4d2e1d4f1660408e90ba283ad0e1696f/description.xml. UserAgent: Microsoft-Windows/10.0 UPnP/1.0
2017-03-02 20:02:53.8876 Info Dlna: No matching device profile found. The default will need to be used.
    Cache-Control: no-cache
    Connection: Close
    Pragma: no-cache
    Accept: text/xml, application/xml

Roku_loggingON_GarageSquad.txt

Edited March 3, 2017 by smartaxel

[smartaxel 15]

OK guys..another problem.  I was watching live TV (Impractical jokers) with the Emby Preview Roku app as I was pulling log files for you.  As I logged out of my RDP session, the live Roku stream just just locked up in the middle of the show.    I went back to guide, and nothing was there either.  I RDPd back into the server and saw that the Emby service died.  No idea why. I attached theemby logs below.  I then went into Windows app logs and see one problem abut the exact time Emby died.  I pasted it below:

 

Log Name:      Application
Source:        Microsoft-Windows-User Profiles Service
Date:          3/2/2017 8:42:59 PM
Event ID:      1530
Task Category: None
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      DVR
Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.  

 DETAIL -
 1 user registry handles leaked from \Registry\User\S-1-5-21-2022042355-1789873345-3088117103-1000:
Process 152 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2022042355-1789873345-3088117103-1000\Printers\DevModePerUser

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
    <EventID>1530</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-03T01:42:59.744855900Z" />
    <EventRecordID>3850</EventRecordID>
    <Correlation />
    <Execution ProcessID="376" ThreadID="4216" />
    <Channel>Application</Channel>
    <Computer>DVR</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData Name="EVENT_HIVE_LEAK">
    <Data Name="Detail">1 user registry handles leaked from \Registry\User\S-1-5-21-2022042355-1789873345-3088117103-1000:
Process 152 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2022042355-1789873345-3088117103-1000\Printers\DevModePerUser
</Data>
  </EventData>
</Event>

Died.txt

RightAdterDied.txt

Edited March 3, 2017 by smartaxel

[ebr 16176]

In the Roku app go to settings (* from home screen then select "Settings")

 

scroll to the bottom and turn on "Debug Options"

 

now go try and play your problem item

 

after it doesn't play or you get the error or whatever, return to the home screen and scroll to the bottom

 

select "Send Log"

 

then come here and tell me what time you did that, what you tried to play and the name of the Emby server.

 

Thanks.

[speechles 2055]

@@smartaxel

 

This happens when you use the same username to log in with for both. When you logon to use emby, use a different user than when you RDP into that box. What happens is, if both usernames are same, it will assume when one disconnects to disconnect both. To prevent this, when you RDP use a different username than the already logged in user running emby server uses.

 

Sent from my Nexus 7 using Tapatalk

[smartaxel 15]

@@ebr,

 

OK, I sent the log.  7:38pm today.  The Server is "DVR" and the Show is "Garage Squad" with the episode being "corvette".  Thanks!

[smartaxel 15]

@speechless,

 

Thanks!  I have emby set up as a service, so I wouldn't have thought that would affect it. I will try what you suggest.

[ebr 16176]

@@ebr,

 

OK, I sent the log.  7:38pm today.  The Server is "DVR" and the Show is "Garage Squad" with the episode being "corvette".  Thanks!

 

Thanks.  Unfortunately, we didn't learn much.  The video player simply cannot play the stream it is being fed.

 

If this same item plays with the old app, can you please do that and then post both transcode logs for comparison?

[smartaxel 15]

@@ebr.  

 

This seems to be a bit sporatic  too.  It recorded Humans Friday night, and that doesn't play on Roku either. Same exact problem.  MacGyver, however, does play. They were recorded just days apart   I did try to play the same recordings on the old Roku app and they do not play their either.  

 

I do not see a logging setting on the first version of the Emby Roku app to log with.  I looked under "settings".  

 

I'm not sure if I just just blow out this installation, delete everything, and start fresh?

[speechles 2055]

@@smartaxel what about this app on your roku? On the items detail screen, press the "more" button and choose a forced play method. Obviously it wont play using auto-detect, but does it play using "force directstream" or "force transcode"?

 

Sent from my Nexus 7 using Tapatalk

[smartaxel 15]

@@speechles,

 

I just downloaded it.  Nope, it won't play those videos by either force directstream or  transcode.  (Auto either..). Thanks though.