Emby running on Synology: Filepath not resolvable

[elChupete 2]

Hi there,

 

like reported in this thread I have the same issue with filenames containing German Umlaute (Ä Ö Ü):

 

 

I have recently switched from Kodi internal DB to Emby. All works fine, except for files containing a öäü in the filename or path.

 

These files are not reachable for Kodi. When I change the filename to ae instead of ä, once updated the file is accessible.

 

Running latest Emby Server Version 3.2.1.0 on Synology DS414 and Kodi 17.0 on a Mac mini latest os sierra

 

Any ideas?

 

Thanks

Stefan

 

 

 

[elChupete 2]

https://emby.media/community/index.php?/topic/17599-how-to-report-a-problem/

 

Thanks for the guidance. Except for the log and the emby add-on version no., what did I forgot /did I made wrong?

Edited February 23, 2017 by elChupete

[elChupete 2]

OK here the missing Info

 

Emby.media Version 2.3.46 

 

Logfile

https://paste.ubuntu.com/24055154/

 

Line 356 play /Volumes/movie/Die Bourne Verschwörung (2004)/Die Bourne Verschwörung (2004).mkv

with error

 

Line 419 play /Volumes/movie/Das Bourne Vermächtnis (2012)/Das Bourne Vermächtnis (2012).mkv

with error

 

Line 467 play /Volumes/movie/Das Bourne Ultimatum (2007)/Das Bourne Ultimatum (2007).mkv

successfull

 

Change Filename and path for 1st item to

 /Volumes/movie/Die Bourne Verschwoerung (2004)/Die Bourne Verschwoerung (2004).mkv

 

Logfile

https://paste.ubuntu.com/24055281/

 

Line 374 File is played...

 

Please let me know if you need more information

 

Thanks 

Stefan

Edited February 23, 2017 by elChupete

[elChupete 2]

OK Thanks.

 

Could it be an Emby Server issue?

 

I am asking, because after renaming its working fine. It also worked using a lokal DB instead of Emby Server

[Luke 42078]

No because that is just direct file access. I am guessing that the above path is not correct but of course only you can answer that.

[elChupete 2]

Nope  - path is correct (Mac File Info)

 

and Emby Server MetaData Manager

 

 

using substitution to replace smb://DataBox with /Volumes

 

If filename and folder name is changed to ../movie/Das Bourne Vermaechtnis (2012)/Das Bourne Vermaechtnis (2012).mkv the movie is played.

 

Just tried something else:

 

added a "ä" to a filename, which previously did not contained any "umlaute".

 

After Emby has updated and synced to Kodi - Movie not played

Change back to original name - Movie played. Very Strange

 

Will make sure not to use any special characters and rename existing files....

 

Strange though

[Luke 42078]

Interesting, thanks for the report.