Cannot play some videos on Shield TV

[oldschool 16]

This movie works:

 

eng

CodecDCA

ProfileDTS

Layout5.1

Channels6 ch

Bitrate1536 kbps

Sample rate48000 Hz

Bit depth24 bit

DefaultYes

TitleEng DTS 5.1 Default

[ebr 16169]

And "doesn't play" is defined as the item plays back but you cannot see the video or is there an error in any of those instances?

[oldschool 16]

This one works too:

 

eng

CodecDTS

ProfileDTS

Layout5.1

Channels6 ch

Bitrate1536 kbps

Sample rate48000 Hz

DefaultYes

TitleEnglish

[oldschool 16]

Doesn't play means that it says: player error encountered. will re-try... two times, and then returns to the title screen and says "too many errors. Giving up".

[oldschool 16]

They will not play any audio or video when I have the audio output setting to "downmix to stereo", and give me the retrying errors.

 

When I switch to direct audio output, the video plays, but no audio.

 

I have my shield plugged directly into my tv via HDMI.

[oldschool 16]

I can use Kodi on this shield TV using the internal player and it plays those videos no problem.

[ebr 16169]

So, whatever we are transcoding to on the server is not playable by the device - which is very strange.

 

What version of the server?

 

Have you customized your ffmpeg at all?

[oldschool 16]

Downloaded Version 3.1.227.0 beta this morning.

 

I am using a stock ffmpeg I downloaded.

 

C:\FFMPEG\ffmpeg-20161012-7cf0ed3-win64-static\bin\ffmpeg.exe

 

This is happening on two different Shield TVs.

[Luke 42077]

Try this version of ffmpeg:

 

https://github.com/MediaBrowser/Emby.Resources/tree/master/ffmpeg/windows

 

You can then customize in the emby server dashboard under Transcoding. Thanks.

[oldschool 16]

Ok. Downloading the version Luke posted makes it work. The one I downloaded was from the ffmpeg website, and was the latest version they had. Apparently it didn't play nice.

[Luke 42077]

Well done. Thanks for reporting back.

[oldschool 16]

Thanks for the help Luke and ebr!!

[Luke 42077]

Hi @@oldschool

 

The latest beta version of the Emby app offers improved playback, refresh rate switching, and all the HD Audio pass-through you need. Check out the beta thread for more details:

 

https://emby.media/community/index.php?/topic/42239-android-tv-beta-13x/

 

We think you'll enjoy the next update to the stable channel. Thanks !