Griffo 3 Posted January 24, 2016 Posted January 24, 2016 Trying to install the latest release on my server - 2012 R2. Following the same process as normal, but it fails almost immediately. I've opened the URL listed in the log in my browser and it loads OK with what looks like an XML manifest. Here's the log file The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 3 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 6.3.0 {version} Running checks for package 'Microsoft .NET Framework 4.5 (x86 and x64)', phase BuildList Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full' Read string value '4.5.51650' Setting value '4.5.51650 {string}' for property 'DotNet45Full_TargetVersion' The following properties have been set for package 'Microsoft .NET Framework 4.5 (x86 and x64)': Property: [DotNet45Full_TargetVersion] = 4.5.51650 {string} Running checks for command 'DotNetFX45\dotNetFx45_Full_x86_x64.exe' Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true Result of checks for command 'DotNetFX45\dotNetFx45_Full_x86_x64.exe' is 'Bypass' Running checks for command 'DotNetFX45\dotNetFx45_Full_setup.exe' Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet45Full_TargetVersion' and value '4.5.50709': true Result of checks for command 'DotNetFX45\dotNetFx45_Full_setup.exe' is 'Bypass' 'Microsoft .NET Framework 4.5 (x86 and x64)' RunCheck result: No Install Needed Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697208' Error: An error occurred trying to download 'https://raw.githubusercontent.com/MediaBrowser/Emby.Releases/master/Server/windows/release/MediaBrowser.Server.Installer.application'. And here's what I get when I try to open https://raw.githubusercontent.com/MediaBrowser/Emby.Releases/master/Server/windows/release/MediaBrowser.Server.Installer.applicationin my web browser <?xml version="1.0" encoding="utf-8"?> <asmv1:assembly xsi:schemaLocation="urn:schemas-microsoft-com:asm.v1 assembly.adaptive.xsd" manifestVersion="1.0" xmlns:asmv1="urn:schemas-microsoft-com:asm.v1" xmlns="urn:schemas-microsoft-com:asm.v2" xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:xrml="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:asmv3="urn:schemas-microsoft-com:asm.v3" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:co.v1="urn:schemas-microsoft-com:clickonce.v1" xmlns:co.v2="urn:schemas-microsoft-com:clickonce.v2"> <assemblyIdentity name="MediaBrowser.Server.Installer.application" version="3.0.1.57" publicKeyToken="0526f36dafbe11ea" language="neutral" processorArchitecture="x86" xmlns="urn:schemas-microsoft-com:asm.v1" /> <description asmv2:publisher="Emby Media" co.v1:suiteName="Emby" asmv2:product="Emby Server Installer" asmv2:supportUrl="http://emby.media/community" xmlns="urn:schemas-microsoft-com:asm.v1" /> <deployment install="false" mapFileExtensions="true" /> <compatibleFrameworks xmlns="urn:schemas-microsoft-com:clickonce.v2"> <framework targetVersion="4.5" profile="Full" supportedRuntime="4.0.30319" /> </compatibleFrameworks> <dependency> <dependentAssembly dependencyType="install" codebase="Application Files\MediaBrowser.Server.Installer_3_0_1_57\MediaBrowser.Server.Installer.exe.manifest" size="14843"> <assemblyIdentity name="MediaBrowser.Server.Installer.exe" version="3.0.1.57" publicKeyToken="0526f36dafbe11ea" language="neutral" processorArchitecture="x86" type="win32" /> <hash> <dsig:Transforms> <dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity" /> </dsig:Transforms> <dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha256" /> <dsig:DigestValue>4BFZ12aAyaUZ6sAQGqnWMvt9QaiALITlyJtM5LXjuNU=</dsig:DigestValue> </hash> </dependentAssembly> </dependency> <publisherIdentity name="CN=Emby LLC, O=Emby LLC, STREET=17625 Harbor Walk Dr, L=Cornelius, S=North Carolina, PostalCode=28031, C=US" issuerKeyHash="299160ff8a4dfaebf9a66ab8cff9e64bbd49ce12" /><Signature Id="StrongNameSignature" xmlns="http://www.w3.org/2000/09/xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /><SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha256" /><Reference URI=""><Transforms><Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" /><Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /></Transforms><DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha256" 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xmlns:msrel="http://schemas.microsoft.com/windows/rel/2005/reldata"><r:license xmlns:r="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlns:as="http://schemas.microsoft.com/windows/pki/2005/Authenticode"><r:grant><as:ManifestInformation Hash="69b15135783cb1feebe0608ad3274e44cb31e4b69e4a26971485d0d2e6d3571e" Description="" Url=""><as:assemblyIdentity name="MediaBrowser.Server.Installer.application" version="3.0.1.57" publicKeyToken="0526f36dafbe11ea" language="neutral" processorArchitecture="x86" xmlns="urn:schemas-microsoft-com:asm.v1" /></as:ManifestInformation><as:SignedBy /><as:AuthenticodePublisher><as:X509SubjectName>CN=Emby LLC, O=Emby LLC, STREET=17625 Harbor Walk Dr, L=Cornelius, S=North Carolina, PostalCode=28031, C=US</as:X509SubjectName></as:AuthenticodePublisher></r:grant><r:issuer><Signature Id="AuthenticodeSignature" xmlns="http://www.w3.org/2000/09/xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" /><SignatureMethod 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Luke 42078 Posted January 24, 2016 Posted January 24, 2016 Looks like it might have just failed to download. did you try again? I would again, then if the issue persists, try this here: http://emby.media/community/index.php?/topic/10553-cannot-install-server-or-mbtemc/
Yagotta B. Kiddin 1 Posted January 24, 2016 Posted January 24, 2016 Hi Luke! I'm experiencing the same error as the OP. I tired the rundll32 dfshim CleanOnlineAppCache as an admin on the affected server, but to no avail. The 'setup.exe' that is downloaded is 420K in size, whereas all of the others have been 432K <shrugs>. The host machine is also a Winblowz 2012 R2 (like the OP above) (fully patched through yesterday). I tried downloading from a Win10 (x64) machine but was greeted with the same result. Thanks for all you guys do!
Nyago123 0 Posted January 24, 2016 Posted January 24, 2016 Hi Luke! I'm experiencing the same error as the OP. I tired the rundll32 dfshim CleanOnlineAppCacheas an admin on the affected server, but to no avail. The 'setup.exe' that is downloaded is 420K in size, whereas all of the others have been 432K <shrugs>. The host machine is also a Winblowz 2012 R2 (like the OP above) (fully patched through yesterday). I tried downloading from a Win10 (x64) machine but was greeted with the same result. Thanks for all you guys do! Same here as well. I also tried cleaning out the appdata\local\temp folder, setting my emby service to manual start and rebooting (to try to ensure emby was not running) but same result.
Nathanio 35 Posted January 24, 2016 Posted January 24, 2016 Also getting issues with the latest version. Running the installer I get: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 3 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 6.1.1 {version} Running checks for package 'Microsoft .NET Framework 4.5 (x86 and x64)', phase BuildList Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full' Read string value '4.6.00081' Setting value '4.6.00081 {string}' for property 'DotNet45Full_TargetVersion' The following properties have been set for package 'Microsoft .NET Framework 4.5 (x86 and x64)': Property: [DotNet45Full_TargetVersion] = 4.6.00081 {string} Running checks for command 'DotNetFX45\dotNetFx45_Full_x86_x64.exe' Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true Result of checks for command 'DotNetFX45\dotNetFx45_Full_x86_x64.exe' is 'Bypass' Running checks for command 'DotNetFX45\dotNetFx45_Full_setup.exe' Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet45Full_TargetVersion' and value '4.5.50709': true Result of checks for command 'DotNetFX45\dotNetFx45_Full_setup.exe' is 'Bypass' 'Microsoft .NET Framework 4.5 (x86 and x64)' RunCheck result: No Install Needed Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697208' Error: An error occurred trying to download 'https://raw.githubusercontent.com/MediaBrowser/Emby.Releases/master/Server/windows/release/MediaBrowser.Server.Installer.application'. WHS2011
Happy2Play 9780 Posted January 24, 2016 Posted January 24, 2016 (edited) Could this be from a Windows update or user hasn't disabled this feature? Edited January 24, 2016 by Happy2Play
Nathanio 35 Posted January 24, 2016 Posted January 24, 2016 WU is enabled for me. I do have the 4GB patch on though if that makes any difference?
Solution Happy2Play 9780 Posted January 24, 2016 Solution Posted January 24, 2016 oops link didn't post. http://emby.media/community/index.php?/topic/29723-downloading-beta-version-gives-error-305804-305805/page-2?hl=enhanced&do=findComment&comment=286697 3
Nathanio 35 Posted January 24, 2016 Posted January 24, 2016 oops link didn't post. http://emby.media/community/index.php?/topic/29723-downloading-beta-version-gives-error-305804-305805/page-2?hl=enhanced&do=findComment&comment=286697 Perfect! Fixed it for me!
McChen 7 Posted January 24, 2016 Posted January 24, 2016 I'm getting this same error on Windows 8.1 when trying to upgrade the stable release from 3.0.5786.0 to 3.0.5818. I have it running as a service, so i'm using setup.exe. I don't have the server version of windows so there is no IE Enhanced Security setting. I tried clearing the ClickOnce cache, but it didn't fix it. Suggestions?
Yagotta B. Kiddin 1 Posted January 24, 2016 Posted January 24, 2016 Turning off IE Enhanced Security on the server did the trick, thanks!
Yagotta B. Kiddin 1 Posted January 25, 2016 Posted January 25, 2016 This might be helpful to folks on Win8.x or Win7 instead of the server OS's: http://www.eightforums.com/tutorials/31977-internet-explorer-enhanced-protected-mode-turn-off.html
McChen 7 Posted January 25, 2016 Posted January 25, 2016 i tried turning off Enhanced Protected Mode, didn't help. Never had this problem with the setup program before, have done dozens of upgrades in the past. Not sure why it is failing now.
Luke 42078 Posted January 25, 2016 Posted January 25, 2016 i tried turning off Enhanced Protected Mode, didn't help. Never had this problem with the setup program before, have done dozens of upgrades in the past. Not sure why it is failing now. You can also try this http://emby.media/community/index.php?/topic/10553-cannot-install-server-or-mbtemc/ If that doesn't work, then just wait for it to appear via automatic updates.
screwattackthis 5 Posted January 25, 2016 Posted January 25, 2016 (edited) Oh, man, I dug up an old thread without seeing this. My bad. I ran into the same issue and I can confirm that disabling IE Enhanced Security Configuration is what solved it. This is also on Windows Server 2012 R2. Edited January 25, 2016 by screwattackthis
McChen 7 Posted January 26, 2016 Posted January 26, 2016 You can also try this http://emby.media/community/index.php?/topic/10553-cannot-install-server-or-mbtemc/ If that doesn't work, then just wait for it to appear via automatic updates. Yeah i tried clearing the ClickOnce cache, didn't resolve it. Tried turning off IE EPM too. Had to just wait for the automatic update to appear and was able to upgrade via that. still not sure why this is happening, haven't had any problems with setup.exe in the past. Either something with setup.exe is different, or an update to Windows?
Happy2Play 9780 Posted January 26, 2016 Posted January 26, 2016 Yeah i tried clearing the ClickOnce cache, didn't resolve it. Tried turning off IE EPM too. Had to just wait for the automatic update to appear and was able to upgrade via that. still not sure why this is happening, haven't had any problems with setup.exe in the past. Either something with setup.exe is different, or an update to Windows? Updates were moved from mb3admin to GitHub.
Luke 42078 Posted January 27, 2016 Posted January 27, 2016 Then just wait and get the update over auto update from the server
McChen 7 Posted February 2, 2016 Posted February 2, 2016 Yeah, I had to use the auto update. Tried the setup.exe for 3.0.5821.0 update and got the same error. Guess that is still broken for some reason, i'll have to stick with the embedded updater.
y2kse 5 Posted February 14, 2016 Posted February 14, 2016 Instead of disabling Internet Explorer Enhanced Security on your server, add the following sites to the Trusted Sites zone using Internet Explorer options. You will need to have "Require server verification (https:) for all sites in this zone" unchecked. This is a more secure approach. https://raw.githubusercontent.com http://*.emby.media 1
Pesk 0 Posted March 18, 2016 Posted March 18, 2016 (edited) Scusate (i am italian) Sto avendo lo stesso errore e non riesco a reinstallare emby, Sapete aiutarmi? ho windows 10 come SO. Grazie Excuse me ( i am italian ) I am having the same error and I can not reinstall emby , you know help me ? I have windows 10 as SO . Thank you Edited March 18, 2016 by Happy2Play Translated
Happy2Play 9780 Posted March 18, 2016 Posted March 18, 2016 Scusate (i am italian) Sto avendo lo stesso errore e non riesco a reinstallare emby, Sapete aiutarmi? ho windows 10 come SO. Grazie Cannot Install Server or MBT/EMC
sbeaudoin 0 Posted April 15, 2016 Posted April 15, 2016 Trying to install it on Windows Server 2012 R2 Essentials to compare it to plex server who installed with a single try. - First try, have to disable internet explorer enhanced security. Not a good thing.... - Second try, the installer crash with a nullreferenceexception, no informations to help at all. Found out I had to reboot because windows updates were waiting to be installed. What!? - Third try, the clickOnce package does not download anymore because the url you specify in it gives a 404 : https://raw.githubusercontent.com/MediaBrowser/Emby.Releases/master/Server/windows/release/Application Files/MediaBrowser.Server.Installer_3_0_1_66/MediaBrowser.Server.Installer.exe.manifest. Cleared the clickOnce cache, rebooted, no change. The installation experience should be the easiest at all, it is the first impression the user have of your product. If you don't put effort there, I'm afraid to see what effort as been put in the product. After an hour, I am not even at the configuration step... I will try with a beta version to see if the installation process is better.
sbeaudoin 0 Posted April 15, 2016 Posted April 15, 2016 Same thing with the beta version, but the url who gives a 404 in the manifest is : https://raw.githubusercontent.com/MediaBrowser/Emby.Releases/master/Server/windows/beta/Application Files/MediaBrowser.Server.Installer_3_0_1_67/MediaBrowser.Server.Installer.exe.manifest.
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