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Cannot Install Server or MBT/EMC


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If you get the error "Application cannot be started.  Please contact the application vendor" when attempting to install either the Windows Server or Media Browser Theater, please try the following:


Clear your ClickOnce Cache by running the following command at a command prompt on the problem machine:

rundll32 dfshim CleanOnlineAppCache

ClickOnce is a Microsoft Deployment Technology that we use to deliver our installer and ensure that all required 3rd-party components are also installed on the target machine.


Next: Disable Internet Explorer Enhanced Security. See http://www.visualwin.com/IE-Enhanced-Security-2008/


In very rare cases, even the above won't work.  If this is still the case for you, the other only solution Microsoft has is to re-create the user profile on the machine.


Finally, if you're running Windows 7, ensure that Service Pack 1 (SP1) is installed. You can do this using Windows Updates.

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