kenelbow 5 Posted July 16, 2015 Posted July 16, 2015 (edited) Some time yesterday, all media (movies, TV shows, home videos, etc.) disappeared on my mobile app. All I see is what's pictured below. I see no media listed in the slide out menu either. I've tried reinstalling the app and restarting my server to no avail. Server version is 3.0.5641.5. How can I go about troubleshooting this? Edited July 16, 2015 by kenelbow
Luke 42077 Posted July 16, 2015 Posted July 16, 2015 Can you post the log from the app http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ as well as the server log in debug mode from the same time period? thanks.
kenelbow 5 Posted July 16, 2015 Author Posted July 16, 2015 Can you post the log from the app http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ as well as the server log in debug mode from the same time period? thanks. Here are a few log files. I hope they are helpful. Thanks. server-63572640361.txt syncService-b73c6a27-9e29-4679-89b9-abaa26dbd79a.log afeac9e5-0aab-4fb3-ae10-17c1940f1514.log 594b9ecd-d365-4766-9e31-38bf1d286d11.log server-63572635542.txt
Luke 42077 Posted July 16, 2015 Posted July 16, 2015 that was actually a server issue and it's fixed in the release that went out today. it may take a couple days for your linux distro to get updated, depending on which one it is.
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