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Media disappeared on my phone


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Posted (edited)

Some time yesterday, all media (movies, TV shows, home videos, etc.) disappeared on my mobile app. All I see is what's pictured below. 

 

0cCSE0Sl.png?1

 

I see no media listed in the slide out menu either.

 

hlnbSN5l.png

 

I've tried reinstalling the app and restarting my server to no avail.  Server version is 3.0.5641.5. How can I go about troubleshooting this?

Edited by kenelbow
Posted

Can you post the log from the app

 

http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/

 

as well as the server log in debug mode from the same time period? thanks.

Here are a few log files. I hope they are helpful.  Thanks.

server-63572640361.txt

syncService-b73c6a27-9e29-4679-89b9-abaa26dbd79a.log

afeac9e5-0aab-4fb3-ae10-17c1940f1514.log

594b9ecd-d365-4766-9e31-38bf1d286d11.log

server-63572635542.txt

Posted

that was actually a server issue and it's fixed in the release that went out today. it may take a couple days for your linux distro to get updated, depending on which one it is.

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