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Need Advice - Stuttering Video using External HDD

PapalPenguin

By PapalPenguin
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PapalPenguin

PapalPenguin 0

Posted
Posted

I am dealing with issues with a old USB HDD where some MKV files have been having stuttering when playing on my Google TV 4K box. 

System Info: in My Gaming PC file

Intel i5-13400F with 32 GB DDR4

C Drive 1 TB NVME

D Drive 4 TB NVME

E Drive 1 TB SSD

F Drive(where my media is) USB External WD WD50NDZM 5 TB HDD

WD MyPassport 260D USB External 5 TB HDD

Model WD50NDZM

 

I am looking to get a new HDD as I feel this one might be having issues due to age and the casing has a crack in it sadly. 

Looking at these two HDD's and wondering which one would be the better option:

https://www.amazon.com/dp/B0DW8ZW47C/?coliid=I1XTYFCNVVVQN3&colid=2LCEWMVHVJCO6&psc=1&ref_=list_c_wl_lv_ov_lig_dp_it

or 

https://www.amazon.com/dp/B084ZTSMWF/?coliid=I3D0ZS2HARWF80&colid=2LCEWMVHVJCO6&psc=1&ref_=list_c_wl_lv_ov_lig_dp_it

Or is the problem that I am using a HDD instead of a faster SSD? 

image.png.912889f143ce9cade6ef963fbc3098f7.png

image.png.8cd5b2e5cbce86ec17cdd2eebbab6b9b.png

 

My Gaming PC.LOG

RanmaCanada

RanmaCanada 543

Posted
Posted

Your drive has bad sectors and is starting to fail. Instead of buying from Amazon I would suggest goharddrive or ServerPartDeals. They both sell refurbished drives with 2-5 year warranties.

12TB with 5 year warranty "only" $320 (they used to be $75 before the AI/Surveillance Centre Apocalypse) 24TB with 5 year warranty for $560

I have personally bought from goharddrive in the past, and lots of users on reddit do as well.

If you can come to Canada, you can get drives for cheaper shipped out of the states..24TB external for $660 CDN, or $474 USD..

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TMCsw

TMCsw 274

Posted
Posted
34 minutes ago, PapalPenguin said:

Intel i5-13400F with 32 GB DDR4

It could also be that the "F" in your processor name doesn't support HW acceleration. 

Software transcoding may also be your problem.

Before you buy new equipment, please upload your logs...

 

PapalPenguin

PapalPenguin 0

Posted
  • Author
Posted (edited)
3 minutes ago, TMCsw said:

It could also be that the "F" in your processor name doesn't support HW acceleration. 

Software transcoding may also be your problem.

Before you buy new equipment, please upload your logs...

 

Here are my latest logs

hardware_detection-63916280929.txt ffmpeg-directstream-38ecaa04-7d0f-4d17-b878-516cd6635bf8_1.txt embyserver (14).txt

ffmpeg-transcode-1f0050f6-e3b6-4218-9490-1139d15ca793_1.txt

Edited by PapalPenguin
TMCsw

TMCsw 274

Posted
Posted

Radeon RX 9060 XT ??

Are you serious, or just trolling?

PapalPenguin

PapalPenguin 0

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  • Author
Posted
7 minutes ago, TMCsw said:

Radeon RX 9060 XT ??

Are you serious, or just trolling?

Serious, its what I was able to afford, i am on ssdi disability

PapalPenguin

PapalPenguin 0

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  • Author
Posted
10 hours ago, TMCsw said:

Radeon RX 9060 XT ??

Are you serious, or just trolling?

Also why would I be trolling especially since it is shown in hwinfo64? 

Neminem

Neminem 1735

Posted
Posted

Well this is your issue, your hardware can't hack it, when it needs to transcode.

File played : F:\\TV\\The Rookie\\The Rookie Season 2\\The Rookie S02E18 Under the Gun  [1080p x265 q22 S85 Joy].mkv

Its reverts to software because of you GPU can do what is needed.

>>>>>>  Processing Plan
        Name                                        CanDoInHW  WillDoInHW  Reason                                                 
        DX11VA AMD Radeon RX 9060 XT - H.265 ... >> True       True        Hardware Codec                                          
        VideoInput                                                             >> False      False       The sw pipeline builder does not support hw accelera... 
        Scaling                                                                   >> False      False                                                               
        ColorConversion                                                  >> False      False                                                               
        VideoOutput                                                         >> False      False       Not a hardware encoder                                  
        x265                                                                       >> False      False       Software Codec                                          

>! ThrottleByStreamBufferSize: WARNING - Playback position too close to transcoding position: PlaybackPosition: 00:00:03 - TranscodingPosition: 00:00:06 - ThrottleBuffer: 3s
17:35:48.027 elapsed=00:00:18.85 frame=  181 fps=9.6 q=20.3 q=-1.0 size=N/A time=00:00:07.00 bitrate=N/A throttle=off speed=0.372x    
17:35:48.081 elapsed=00:00:22.53 frame=  182 fps=8.1 q=23.7 q=-1.0 size=N/A time=00:00:07.04 bitrate=N/A throttle=off speed=0.313x    
17:35:48.688 elapsed=00:00:23.10 frame=  187 fps=8.1 q=24.6 q=-1.0 size=N/A time=00:00:07.25 bitrate=N/A throttle=off speed=0.314x  

The values marked in RED should be above 1 just to keep up.

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PapalPenguin

PapalPenguin 0

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  • Author
Posted
24 minutes ago, Neminem said:

Well this is your issue, your hardware can't hack it, when it needs to transcode.

File played : F:\\TV\\The Rookie\\The Rookie Season 2\\The Rookie S02E18 Under the Gun  [1080p x265 q22 S85 Joy].mkv

Its reverts to software because of you GPU can do what is needed.

>>>>>>  Processing Plan
        Name                                        CanDoInHW  WillDoInHW  Reason                                                 
        DX11VA AMD Radeon RX 9060 XT - H.265 ... >> True       True        Hardware Codec                                          
        VideoInput                                                             >> False      False       The sw pipeline builder does not support hw accelera... 
        Scaling                                                                   >> False      False                                                               
        ColorConversion                                                  >> False      False                                                               
        VideoOutput                                                         >> False      False       Not a hardware encoder                                  
        x265                                                                       >> False      False       Software Codec                                          

>! ThrottleByStreamBufferSize: WARNING - Playback position too close to transcoding position: PlaybackPosition: 00:00:03 - TranscodingPosition: 00:00:06 - ThrottleBuffer: 3s
17:35:48.027 elapsed=00:00:18.85 frame=  181 fps=9.6 q=20.3 q=-1.0 size=N/A time=00:00:07.00 bitrate=N/A throttle=off speed=0.372x    
17:35:48.081 elapsed=00:00:22.53 frame=  182 fps=8.1 q=23.7 q=-1.0 size=N/A time=00:00:07.04 bitrate=N/A throttle=off speed=0.313x    
17:35:48.688 elapsed=00:00:23.10 frame=  187 fps=8.1 q=24.6 q=-1.0 size=N/A time=00:00:07.25 bitrate=N/A throttle=off speed=0.314x  

The values marked in RED should be above 1 just to keep up.

Whats wrong with the GPU I have? Its been decent for my gaming needs, why cant it work with hw acceleration?

PapalPenguin

PapalPenguin 0

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  • Author
Posted

My GPU shows up in Advanced 

Transcoding.png

Neminem

Neminem 1735

Posted
Posted (edited)
2 hours ago, PapalPenguin said:

might have figured it out, when I had it set to Advanced it was really poor, but set to Yes, it seems ok so far.

That would mean you have messed with the advanced settings 😉

Did you read what I wrote?

Happy you got it working with your setup.

Edited by Neminem
PapalPenguin

PapalPenguin 0

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1 hour ago, Neminem said:

That would mean you have messed with the advanced settings 😉

Did you read what I wrote?

Happy you got it working with your setup.

Yes I am not sure how to setup Advanced Settings, but setting it as Yes seems to be working just fine as videos are streaming smoothly. 

PapalPenguin

PapalPenguin 0

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I also noticed my troubles went away when I wasn't downloading torrents directly to my external drive, which I figured out was a SMR Drive, which plays a role, so I setup qbittorrent to download directly to my nvme drive and upon completion it moves the files to the external which reduces the amount of drive activity causing less struggles, I do plan to buy a 22 TB Internal HDD from GoHardDrives to expand my storage and eventually be the sole location for media, although I might just put new stuff on it and leave the usb as is until I can transfer it over to the new drive. But this seems to be working fine now as long as I keep the activity lower on the usb drive

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