Emby cannot find the network drives.

[robsen 7]

Since I enjoy experimenting with the 3 major well-known media servers, I like to switch back and forth between all 3 from time to time.

A while ago I stopped using Emby because I ran into the following problem. Out of nowhere it stopped updating my library.

I'm fairly certain this happened after a server update, though I can no longer say which version it updated from or to.

I tried deleting the library and adding it again. However, it only recognizes the C drive. I have 2 folders mapped as network drives from my NAS in Windows Explorer — R = Movies, S = Series.

These are not displayed in the folder overview when adding a new library. It also doesn't recognize the NAS IP address. Via Explorer, Plex, Jellyfin, etc. I can access it without any issues. Does anyone have an idea what could be causing this?

[robsen 7]

Okay, after 2 days I just continued testing. Now the folders are being displayed again (for whatever reason) as soon as I create a new library. However, the media search doesn't work. As soon as I click on it, the bar 'searching' appears very briefly and that's it.

[Luke 42522]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[robsen 7]

Libary is added. See the Screenshot:

 

For Reference:

 

When I click, the progress bar appears briefly to indicate that it's scanning the library, and then nothing happens

[Luke 42522]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[robsen 7]

Oh, sorry. I thought I'd attached it.

 

embyserver.txt

[Luke 42522]

HI, instead of adding the R drive, is there a movies subfolder you can add instead?

[robsen 7]

Yes, that seems to be working. But the question is, why did it work before, and why did this happen after an update (as I said, I’m not sure which Emby Server update it was)?

Is there any way you guys can fix this?

[Luke 42522]

HI, we don't recommend adding entire drives, but yes we will do some testing on it. Thanks.

[robsen 7]

Previously, there was a “Movies” and “Series” folder on the root of the NAS.
I mapped the network drive directly to these folders in Windows Explorer.
For example: \\192.168.0.123\movies

Now I've created a “media” folder on the root of the NAS. The ‘Movies’ and “Series” folders are both inside this folder now

In Windows Explorer, I have now linked R:\ directly to the \media\movies folder.
For example: \\192.168.0.123\media\movies

Now Emby recognizes everything.

Thank you very much for the help/tip

[robsen 7]

Sorry, little typo in my last post.

the correct way is:

In Windows Explorer, I have now linked R:\ directly to the \media folder.
For example: \\192.168.0.123\media\

 

[robsen 7]

Okay. I have to take back what I said.

It doesn't work after all. As soon as I add the “Movies” folder and then click “Scan Library,” nothing happens.

As mentioned above, the folder is set to R:\Movies.

[robsen 7]

OH MY GOD .... im so Sorry  ... i found the Reason.

i had 3 .ignore Files in the Movie and Series Folder for some Cover Folders.

.embyignore
.ignore
.plexignore

i deleted them and now everything is working.

[Luke 42522]

Thanks for following up.