Last time I reach out for help!!!

[NeverExists 22]

ok, it has been 3 days now and nobody seems to care weather my problem gets fixed or not. I just installed plex and it works fine, but when I went to access the server, a little notification popped up asking me for permission for it to have intetnet access. I think that is why Emby is not working. So this is my last try before switching to Plex,  cause frankly it is such a pain to get things fixed all the time.

[daldana 126]

Try going to canyouseeme.org on the server and enter the port you have Emby on. This will tell you if that port is open to the internet.

[NeverExists 22]

how do i find my ip?

[NeverExists 22]

26 minutes ago, daldana said:

Try going to canyouseeme.org on the server and enter the port you have Emby on. This will tell you if that port is open to the internet.

it says it can see my port

[daldana 126]

Ok, that means Emby should be getting out. On the same webpage, it should show you the external ip address of your server, is that the same address listed on the Emby dashboard for Remote access?

[NeverExists 22]

3 minutes ago, daldana said:

Ok, that means Emby should be getting out. On the same webpage, it should show you the external ip address of your server, is that the same address listed on the Emby dashboard for Remote access?

yes it is the same

[NeverExists 22]

All the apps I use are on the same network as my router and laptop that has my server

[seanbuff 1368]

@NeverExistsyou are already getting all the support available to you right now.

Please refrain from opening multiple topics for your issue, it makes it difficult to maintain context. Thanks.

[NeverExists 22]

Well there is no point of having my emby subscription for something that does not work. Saves me money. This is ridiculous that nobody is smart enough to figure out what is wrong.

[daldana 126]

Can you ping the server from your laptop?

[NeverExists 22]

1 minute ago, daldana said:

Can you ping the server from your laptop?

How do I do this. The server is on my laptop. If I use my laptop, I have access to the web app and the official app, just now access with any other device.

[daldana 126]

Do you have another pc to try this?

[arrbee99 1839]

I think it help for this setting to be 'Private network', not public, in Windows settings and any anti virus thing you might have -

course if its already private...

[NeverExists 22]

Well, turns out that unplugging my modem from the wall then plugging it back in worked for some weird reason

[daldana 126]

Great! Enjoy!

[RanmaCanada 524]

11 hours ago, NeverExists said:

Well there is no point of having my emby subscription for something that does not work. Saves me money. This is ridiculous that nobody is smart enough to figure out what is wrong.

Oh the people are smart enough, but if you refuse to give the information required for people to help you, there is nothing the community can do. It's like going to the doctor and saying "I'm in pain" and the doctor asks you where, what happened, and for how long, and you decide to start talking about how crappy a doctor they are, how bad their waiting room is, their staff, etc, instead of answering the questions

[NeverExists 22]

Anytime I restart my server on my laptop or turn off my laptop, when its back on, I can't connect to the server with any of my apps. To get it to work, I have to unplug my router and plug it back in again.

[NeverExists 22]

12 hours ago, RanmaCanada said:

Oh the people are smart enough, but if you refuse to give the information required for people to help you, there is nothing the community can do. It's like going to the doctor and saying "I'm in pain" and the doctor asks you where, what happened, and for how long, and you decide to start talking about how crappy a doctor they are, how bad their waiting room is, their staff, etc, instead of answering the questions

I answered every question and provided all the info, so I have no clue what you are talking about.

[Luke 42456]

2 hours ago, NeverExists said:

Anytime I restart my server on my laptop or turn off my laptop, when its back on, I can't connect to the server with any of my apps. To get it to work, I have to unplug my router and plug it back in again.

@NeverExistswhat exactly happens when you try to connect?

Sounds like the ip address of your server machine on the LAN might be changing?

[NeverExists 22]

4 minutes ago, Luke said:

@NeverExistswhat exactly happens when you try to connect?

Sounds like the ip address of your server machine on the LAN might be changing?

The ip address stays the same and the port as well. At least its the same one all the time on the emby dashboard 

Edited yesterday at 04:01 AM by NeverExists

[Luke 42456]

3 minutes ago, NeverExists said:

The ip address stays the same and the port as well. At least its the same one all the time on the emby dashboard 

You should double check on the server machine directly just in case it has changed and Emby Server hasn't realized it yet.

[NeverExists 22]

37 minutes ago, Luke said:

You should double check on the server machine directly just in case it has changed and Emby Server hasn't realized it yet.

Yeah, it's the same. They both have the same IP Address.

Edited yesterday at 04:42 AM by NeverExists

[dcook 307]

On 18/05/2026 at 22:22, NeverExists said:

How do I do this. The server is on my laptop. If I use my laptop, I have access to the web app and the official app, just now access with any other device.

If you don't understand basic TCP/IP Networking you have no business trying to setup & maintain a home media server.

I suggest you just pay for Netflix, Disney+, etc

Edited 22 hours ago by dcook

[visproduction 353]

Possibly related:
https://fastipinfo.com/blog/fix-ip-address-conflicts-local-network

Quote

• Rejoining a network after being away (when your previous IP was assigned to another device)

 Useful Windows Command prompts:
ipconfig /all
ipconfig /release 
ipconfig /renew
ipconfig /flushdns

Emby setup should cover this.  More info on making sure the IP address for your notebook stays the same and does not flip to another IP address, each time your notebook is turned on.  This could fit your symptoms and could be the problem.  The Notebook should get it's reserved IP address, so it's the same each time.
 https://routerhax.com/reserved-ip-address-guide/

Edited 21 hours ago by visproduction

[dcook 307]

28 minutes ago, visproduction said:

Possibly related:
https://fastipinfo.com/blog/fix-ip-address-conflicts-local-network

 Useful Windows Command prompts:
ipconfig /all
ipconfig /release 
ipconfig /renew
ipconfig /flushdns

Emby setup should cover this.  More info on making sure the IP address for your notebook stays the same and does not flip to another IP address, each time your notebook is turned on.  This could fit your symptoms and could be the problem.  The Notebook should get it's reserved IP address, so it's the same each time.
 https://routerhax.com/reserved-ip-address-guide/

I disagree that Emby setup should cover basic TCP/IP Networking its not their responsbility.