Slow Loading Playlists

[brucesnelgrove 1]

I'm running a TM F4-424 Pro On TOS 6 and Emby 4.9.3.0.

I've recently migrated from Plex and rebuilt the playlists manually.

Everything runs super fast, EXCEPT for the playlists.

Emby opens the Playlist Library fast, when I open(not play) a Playlist, it takes about 30 seconds to load. This is the only aspect of the server that behaves this way.

I have double checked the settings and permissions for both Emby and 424 PRO.

Each Playlist is either all audio, or all music video, never combined.

I have noticed that the server store all playlists in the same folder(userplaylists). 

This was a sudden development.

Could storing the playlists this way be causing the problem?

Can you separate the audio and video playlists?

If I do have to separate what do I name the new folder?

I've included screen shots of the process(that's how long it takes.

 

[Luke 42523]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[brucesnelgrove 1]

Thanks for the reply.

I intentially opened 2 playlist to demonstrate problem. I wasn't sure which one to include, so I included the last 3.

embyserver.txt hardware_detection-63913658755.txt embyserver-63913658538.txt

[Luke 42523]

On 5/6/2026 at 12:12 PM, brucesnelgrove said:

Thanks for the reply.

I intentially opened 2 playlist to demonstrate problem. I wasn't sure which one to include, so I included the last 3.

embyserver.txt 55.4 kB · 0 downloads hardware_detection-63913658755.txt 171.09 kB · 0 downloads embyserver-63913658538.txt 3.6 MB · 0 downloads

Hi, did you notice your logs filled with these:

	NetVips.VipsException: NetVips.VipsException: unable to load from file /Volume1/GaDo_Storage1/MediaSource/TV Shows/Shoresy/Season 1/Shoresy.S01E02.Veteran.Presence.1080p.HULU.WEB-DL.DDP5.1.H.264-SMURF[eztv.re]-thumb.jpg
	VipsForeignLoad: file "/Volume1/GaDo_Storage1/MediaSource/TV Shows/Shoresy/Season 1/Shoresy.S01E02.Veteran.Presence.1080p.HULU.WEB-DL.DDP5.1.H.264-SMURF[eztv.re]-thumb.jpg" does not exist
	

and 

	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/Volume1/GaDo_Storage1/MediaSource/TV Shows/Shoresy/Season 1/Shoresy.S01E02.Veteran.Presence.1080p.HULU.WEB-DL.DDP5.1.H.264-SMURF[eztv.re]-thumb.jpg' is denied.
	 ---> System.IO.IOException: Permission denied

Clearing up those permissions problems will likely help improve the performance of the server.

[brucesnelgrove 1]

Sorry for the delay, I've been out of town.

Thanks for pointing that out.

I'll look into this week and get back to you.

Thank you.

[brucesnelgrove 1]

I confirmed permissions for  the files you outlined and the rest of my media files

fyi- the files outlined weren't in any playlists or collections.

I tried downloading Playlists to my iphone and ipad. It failed because it downloaded just the audio files separately, no playlist . 

I am also getting " no streaming channels available" errors which is a recent development.

Tried rebuilding db - no go.

Problems seems to concentrated in Playlist feature of Emby.

[brucesnelgrove 1]

This is what I've been encountering both in Playlists and regulat audio files. 

Don't know if it's related.

[Luke 42523]

On 5/19/2026 at 2:27 PM, brucesnelgrove said:

This is what I've been encountering both in Playlists and regulat audio files. 

Don't know if it's related.

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[brucesnelgrove 1]

This is error when I attempted to "shuffle" directly from the music folder.

This does not happen on iOS.

embyserver-2.txt

[Luke 42523]

On 5/30/2026 at 11:42 AM, brucesnelgrove said:

This is error when I attempted to "shuffle" directly from the music folder.

This does not happen on iOS.

embyserver-2.txt 1.99 MB · 0 downloads

Maybe this is your issue? 

2026-05-30 09:38:00.006 Error UniversalAudioService-0HNLS95NDSS62:00000001: Error processing request
	*** Error Report ***
	Version: 4.9.3.0
	Command line: /Volume1/@apps/emby/emby-server/system/EmbyServer.dll -programdata /Volume1/Emby -ffdetect /Volume1/@apps/emby/emby-server/bin/ffdetect -ffmpeg /Volume1/@apps/emby/emby-server/bin/ffmpeg -ffprobe /Volume1/@apps/emby/emby-server/bin/ffprobe -defaultdirectory /mnt/public -updatepackage emby_TOS5_APP_{version}_x86_64.tpk
	Operating system: Linux version 6.1.120+ (root@51f02058744a) (x86_64-tnas-linux-gnu-gcc.br_real (Buildroot 2023.08.1) 13.2.0, GNU ld (GNU Binutils) 2.40) #52 SMP PREEMP
	OS/Process: x64/x64
	Framework: .NET 8.0.22
	Runtime: Volume1/@apps/emby/emby-server/system/System.Private.CoreLib.dll
	Processor count: 8
	Data path: /Volume1/Emby
	Application path: /Volume1/@apps/emby/emby-server/system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/Volume1/GaDo_Storage1/MediaSource/Music/Andrea Bocelli/Passione (Super Deluxe Edition)/Love Me Tender.mp3' is denied.
	 ---> System.IO.IOException: Permission denied

The server is being denied access to the file. Can you get this corrected and then try again?

[brucesnelgrove 1]

Emby has always had R+W permissions to every folder and file on the drive. I went back in and confirmed settings and confirmed the box for all sub-folders and files was checked.

Other than that I don't know what else to do.

[visproduction 361]

Suspect this is a known issue with .NET unable to find data paths that have previous dbase install links to files were cached and are no longer valid and /or not all .jpg files were saved from a dbase update or the location of these .jpg files change and old links fail.

Example quote suggesting a .NET fix:
https://stackoverflow.com/questions/7673290/visual-studio-retrieving-an-incorrect-path-to-a-project-from-somewhere

Quote

1. Go to Manage Workspaces (either through the File/Source Control menu or the workspace drop down in Source Control Explorer)
2. select edit for your workspace.
3. You should see, under working folders, a mapping for the source control directory to the old/wrong project directory.
4. Select it and click remove.
5. Close VS and delete the suo file.

It still references the wrong directory. Maybe rebinding might work at this point but I didn't try that. Reload your project and you should be good to go.

Also see these search results:
https://duckduckgo.com/?q=.net+data+path+errors+old+file+cache&ia=web

Suspect that playlist issues result from migration from Plex.  It seems almost obvious that this a long list of links, converted from one dbase to another, would easily fail.  Even just testing this issue is complex, at best.  Different versions of each dbase can cause different issues.  Every playlist from all previous software versions would, ideally, need to be tested for conversion issues to new file locations with the latest Emby server software.  Has this been done?

Trying to get the old playlist versions to work is most likely a waste of time.  In a tech support team for any business, fixing old  lists would not be approved. Probably, the expected solution would be to just remake the playlists. 

Edited 29 minutes ago by visproduction

[brucesnelgrove 1]

Thanks for your reply.

You are perceptive. I did migrate from Plex. This problem came out of nowhere, even before I attempted to update to 4.9.5 - advice - leave that update alone, wait for the next one. However, when I migrated to Emby, I manually recreated 50 Playlists within Emby, consisting of 50-60 songs manually. What a pain.

Emby handles the media files just fine, it seems to have a problem with user created data.

I'll attempt your instructions above(thanks for taking the time).

Presently, I have installed a music streaming software on my iphone that accommodates my playlists and allows me to take them with me. Easy and it preserves my playlists. Emby now is just a holding container for music, and a video player for everything else. This is a "two state" solution, but it works