Roku sees server, but shows no users and I can't log into my user profile

[pwhodges 2120]

8 hours ago, speechles said:

Why would I want to use an IPv6 address used to access my Emby server?

I refer to my servers and clients by name, not by IP address of either type.  Windows does what it chooses, which is mostly, but not always, IPv6, as it happens.

As for why some people running Emby have trouble with IPv6, I have no idea (nor any way to distinguish whether it's an Emby-specific matter or not).  I have never had an issue to investigate, and I imagine it will need fairly intensive hands-on debugging which will only happen when the kind of person who's inclined to do it comes up against the problem.

Paul

[KylerMarkle 1]

I'm back again, now that I've moved from Windows to Linux Mint; and unable to connect again

My Emby server is working on my desktop PC, and when I confirm the PIN code it says it works on the web page, but my Emby on the Roku doesn't connect.  Typing in the IP address just says it can't connect to the server.

I'm new to Linux so it's been an adjustment, I had to fight with re-formatting my media external drive for Linux and make sure the user permissions were right (which I assume they are since the media can play in the web browser now).

Thoughts?

[ebr 16934]

6 hours ago, KylerMarkle said:

Typing in the IP address just says it can't connect to the server.

What happens if you type the exact same IP address into a browser?  Are you sure the port is correct?  Are you sure the protocol is correct (http/s)?

[KylerMarkle 1]

Same IP address connects yo my media library.  Port is the 8096, correct?

I don't get any option to enter a protocol when I put the address into emby on my Roku

I did get some kind of warning when I first connected to the IP address on my web browser about it being unsecured, but it no longer appears

[ebr 16934]

1 hour ago, KylerMarkle said:

Port is the 8096, correct?

I don't know.  That depends on how you have it configured.  Have you configured SSL for your server for remote connections?

1 hour ago, KylerMarkle said:

I don't get any option to enter a protocol when I put the address into emby on my Roku

You type it in in front of the address if you need https.  There is an example right above the field.

Connecting from Client Apps

[KylerMarkle 1]

2 hours ago, ebr said:

I don't know.  That depends on how you have it configured.  Have you configured SSL for your server for remote connections?

You type it in in front of the address if you need https.  There is an example right above the field.

Connecting from Client Apps

I don't know; I'm not trying to host a server.  Just trying to connect over the shared network LAN.

I don't have an https address, I put in the IP address.

[Luke 43378]

1 hour ago, KylerMarkle said:

I don't know; I'm not trying to host a server.  Just trying to connect over the shared network LAN.

I don't have an https address, I put in the IP address.

Are you sure you're using the correct ip address? Where did you get it from?

[KylerMarkle 1]

1 hour ago, Luke said:

Are you sure you're using the correct ip address? Where did you get it from?

The emby dashboard in my web browser, it's under this;

[Luke 43378]

Are you able to connect to that address from any other device, such as a web browser on your smart phone ?

[KylerMarkle 1]

Nope, doesn't seem like it

[seanbuff 1439]

8 minutes ago, KylerMarkle said:

Nope, doesn't seem like it

I believe Mint might come with the UFW (Uncomplicated Firewall) enabled by default. Sounds like this is blocking incoming connections.

You can try from a terminal:
sudo ufw status

If it returns that its status = Active, then you can add a rule:
sudo ufw allow 8096/tcp

Alternatively, you should be able to do the same from the GUI

Click the Mint logo and type 'firewall' into the search box and check it's status.
Either disable it entirely, or add a rule for port 8096

[KylerMarkle 1]

It does; and it was enabled, and I added that rule from the terminal, but I still can't access that IP address from my phone on my home wifi.

[seanbuff 1439]

2 hours ago, KylerMarkle said:

It does; and it was enabled, and I added that rule from the terminal, but I still can't access that IP address from my phone on my home wifi.

and what happens when you try to disable the firewall entirely? sudo ufw disable

[KylerMarkle 1]

I'm not sure what changed; I disabled the firewall and was able to connect on my phone once I restarted my PC, then I disabled it and restarted, and I'm still able to connect on both my phone and the Roku device.

Remains to be seen if updating my library goes through correctly, since I've seen that as a common Linux issue.
Guess I'll take it, thank you!